Hotel Elisa Tirana, Affiliated by Meliá

We had an amazing deal - 20% off due to Gold Meliá status and then 30% on top so we paid under €120 for a suite. Very comfy bed. Yes, breakfast is quite basic but there’s enough there and at the price we paid, who cares! Good staff who served us beers in the spacious lobby as we arrived early. A short walk to the main square. All in all - excellent and totally recommended.

Friendly staff and people with nearby shops.
Easy to take transport/ walk or book a taxi.

Our stay was pretty good. Room was clean and comfortable. Good shower. We walked to most of the places to visit in town. Very safe at any time of the day. Staff was very friendly and helpful. Parking is paid only.

1010

Nice stay at this hotel. The front desk, spa and restaurant & bar staff are very welcoming and informative. The beds and rooms and extremely clean and house keeping do a fantastic job. It was very comfortable. The spa you can use for an hour a day and it's great. The restaurant has food until late and a terrace at the back and the options are very reasonable and tasty. I only leave 4* as I am a Meliá Rewards member and was given the smallest room possible and told we don't do upgrades for Meliá Rewards guests and was told management would reach out to me 3 times and didn't - the staff seem great but unfortunately management don't take their job very seriously or care about guests

Could have done with a coffee machine or kettle. Shampoo and shower gel were watery to say the least. Not very luxurious.
Bedding was only a sheet and very hard pillows.

Positives - near to town, good views and air con.

Very nice neighborhood and close to the city center, many shops and food stores

Our stay at the Hotel Elisa was excellent and I highly recommend it! Klenisa at the front desk was one of the best hotel employees I have ever encountered. She was always very gracious and helpful during our stay

Our room was very large and had a great view of the mountains from the 9th floor. I believe there are only 2 rooms on the top floor, so it was perfectly quiet. The complimentary spa facilities were lovely

The hotel is conveniently located, it’s a pleasant walk to Skanderbeg Square as well as many restaurants. I would definitely stay there again

Loved it

Une nuit sur Tirana pour visiter la capitale
Nuit reservee au Melia car habituée à reserver dans cette chaine d hôtel. Celui ci repond aux standards. Petit bemol sur le petit déjeuner basique et pas tres qualitatif. Personnel moyennement sympathique

Overall, it is not a bad hotel. The location is good, with about a 10-15 minute walk to the main square. There were no issues with cleanliness either. However, since this is a 4 star hotel, there are some things that I feel should be addressed for this hotel to reach a higher standard.

1.) The TV was unplugged when I arrived, and it was nearly impossible to plug it in. I've never stayed at a 4 star hotel that didn't have the TV plugged in. Not to mention that the remote worked horribly and the sensor would only worked if it was directly pointed at a tiny little spot somewhere on the TV. There was also no over the air channels, just a smart TV platform to use apps. I was able to download this "HDTV" app that had live TV channels from all over the world (including many from the US that are normally pay channels lol...felt kinda sketchy) but it should not be this complicated to use a TV.

2.) The hair dryer didn't work at all. The cord was stuck into the wall, so I'm not sure where it was getting power from, if any at all.

3.) I didn't find the service to be very friendly. I felt that it might be because the staff I interacted with was all male and because I am a solo female traveler with a backpack, I was perceived differently than other guests.

4.) The silver thing with the restaurant menu QR code didn't work to scan, so this should be fixed.

Basically, I would be fine with some of this if it was a lower star hotel, but for a four star hotel, these should be improved.

The hotel itself was fine - a short walk into the centre of the city and a comfortable room. The only thing we'd point out is the relatively basic breakfast, lack of tea/coffee making facilities in the room and lack of pool. However there is a small spa that you can reserve a slot in (which is nice so it's not busy when you go).

The staff weren't overly friendly, but housekeeping were thorough.

Unfortunately I lost a bracelet when I was there, and I only realised as we were in the taxi to the airport. I messaged the hotel who replied promptly to confirm they had found it in their spa. I replied to thank them and ask if we could arrange for it to be posted to me (I would pay) but didn't hear back. I messaged three more times, and my husband emailed twice and we haven't had a response. The bracelet was a wedding gift from my best friend so I'm sad to have had to part with it, and disappointed that the hotel weren't able to respond to my messages to help get it back to me.

Rooms are spacious, well designed and very comfortable. Each room has individually controlled air conditioning, which is very beneficial in the hot summer months. Hotel guests have daily access to the spa (time slots booked in advance), which has a sauna, steam room and jacuzzi free of charge. Staff were helpful, and the hotel offers airport transfers etc. The only minor issue is the location - the 1km walk to Skanderbeg Square is perfectly reasonable, however a large majority of restaurants and cafes are located in the Blloku district, which is a further 1.5km away (30+ minute walk).

Loved the hotel, central for everything. Spa was lovely.
Only negative, the cooked food at breakfast was only luke warm, by the time you sat down to eat, it was cold. Reported to staff, but nothing was done to improve . We only ate the other items at breakfast, bit disappointing for a 4 star hotel, could of been much better!!

Kjempe flott mottagelse, komfort og frokost. Spesielt den kvinnelige resepsjonisten var veldig behjelpelig med tips i nærområdet og housekeeping var utrolig effektive og dyktige. Bor gjerne her igjen!

Todo perfecto

Dear Juxhin and Mr. Gerondeau,

It Is with utter disappointment that I am writing to you. My son and I have been travelling extensively through Turkey, Montenegro, Croatia, Albania and Macedonia for weeks and was looking forward to a Melia hotel name for some comfort. We briefly checked into Mercure Tirena prior to a forward journey to the coast, then returned. We found your level of service shockingly unacceptable and Mercure, surprisingly stacked up rungs higher.

It's day 4 of our stay before we travel to Istanbul tomorrow. For 4 days, our TV reception was patchy. Screen froze after a few minutes. This applies to every channel. I reported this to your reception every day and nothing was done. Worse of all, she tried to explain that no one watches TV in your hotel. They keep it on for the white noise. I tried to reach you for 2 days. I even stood in front of the receptionist whilst she texted you. You weren’t onsite for the first day. On the second day, you allegedly responded that you are busy with other guests. I waited for you. Even provided my Whatsapp number for you to reach me. But there was no response from you, whatsoever. I also proposed to meet you at 4:30 back at the hotel, but your stint ends at 4 PM, as your receptionist claimed. I am not yearning to watch cable movies. I am keeping an eye on the missiles exchange between Israel and Iran – on BBC, CNN or Euro News, with grave concern. The developments have personal impact. All channels were frozen.

A freelance tech guy was despatched today at 4:30 PM. He ranted that some of the TV receptions in your hotel are out for some of the guests. He reported it to your staff, but no action was taken. This is due to your beacon issue. He was just as frustrated with your staff.

Whilst I can contend with smaller issues - like the backward touches of the lack of key card security in lifts, old school toiletries in small bottles versus dispensers, lack of coffee or tea making facilities in the room; I find the lack of TV reception, the ridiculous reasons provided, the lack of action and your constant dodging of a conversation for solutions unacceptable. Especially if it’s affiliated to Melia, a Spanish brand we associate with high level of service, design and ambience.

I will insert this review on Google Review as a forewarning for others and hopefully urge you to finally get off your high horse and sort out the TV reception once and for all. On a positive note – your housekeeping (Ongin – we may have her name wrong) and Briselda, the Spa Manager with her sunny disposition the only silver linings of our stay there.

Clean, tidy and well kept hotel. The staff were very nice, attentive and helpful. We couldn’t have asked for any more.
Breakfast and dinner were both very good.
Just a 10 min walk to Skanderbeg Square. There are plenty of shops and restaurants, a short walk away.
We hope to visit Albania again. The best thing we can say is we wouldn’t hesitate to stay here again.

It was a super clean hotel with a great staff, the rooms are good size and comfortable. The location is good about 15 min walk to main attractions.

Breakfast was tasty but small things need to be improved: hot items get cold fast as they don’t use warmers, coffee and juice machines spills as the glasses and cups are about 1" too small so it spills and people are constantly looking for a rack to wipe it off.

The AC in the room is weird it's either too hot or too cold cant seem to control the thermostat for the right temperature.

Area around like the rest of Tirana so, so

Das Hotel ist absolut empfehlenswert. Freundlich und modern eingerichtet. Ein Lob an das Housekeeping. Personal sehr hilfsbereit. Alles gut vom Hotel aus zu Fuß erreichbar.