Paseo Suites Hotel

Hotels
8.8 (1062 reviews)
Paseo de talleres 16 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Facilities for disabled guests
Solarium
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Beautiful room
Excellent amenities
Spacious and clean apartments
Cons:
Uncomfortable pillows
Poor cleanliness service
Late check-in issues

Categories

Cleanliness
7.85
The cleanliness has been noted as lacking, especially based on the feedback regarding the experience with the property.
Service
9.15
A call center agent provided helpful assistance, reflecting a standard level of service for this hotel tier.
Location
8.35
The location initially seemed sketchy, but ultimately was acceptable; thus rated positively.
Room Quality
9.15
The rooms were described as large, clean, and comfortable.
Amenities
9.35
Excellent amenities with provisions for guests including water, coffee cups, and cookies.
Value for Money
8.85
Overall, the experience matched the expectations for the pricing of a hotel of this caliber.
Food and Beverage
8.85
Food and beverage options were not mentioned, but general quality expected at this hotel level.
Overall Experience
8.85
The overall experience was mixed with some praise but significant issues, affecting the overall perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:51

Property Description

Luxurious Accommodations
Paseo Suites Hotel offers recently renovated air-conditioned rooms with free WiFi and on-site parking. Each room features a fully equipped kitchen, flat-screen TV, and a private bathroom, providing guests with the ultimate comfort during their stay.

Convenient Location
Situated just a short distance from popular attractions such as Reina Sofia Museum and Thyssen-Bornemisza Museum, guests can easily explore the vibrant city of Madrid. With Gran Via Metro Station nearby, transportation is a breeze for those looking to discover the city's hidden gems.

Modern Amenities
Guests at Paseo Suites Hotel can enjoy the convenience of a lift, sun terrace, and allergy-free, soundproof units. Whether you're traveling for business or leisure, our hotel provides all the amenities you need for a memorable stay.

Ready to experience luxury and convenience in Madrid? Book your stay at Paseo Suites Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1062 reviews
Cleanliness: 7.85
Service: 9.15
Location: 8.35
Room Quality: 9.15
Amenities: 9.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 8.85
J
Jose • solo_traveller • es
8
Podría haber estado mejor, falta mejor mantenimiento y quizá un servicio de personal más presente
Pros:

El espacio y la comodidad

Cons:

Estaba sucio, parece que no hubo limpieza previa y estaba lleno de polvo y pelusas

2026-02-11 • via Nuitee
N
Navarro Choque • couple • es
10
2026-01-31 • via Nuitee
L
LuisaOr • family_with_children • gb
9
Pros:

Nice comfortable space, located near restaurants and groceries

Cons:

It worked well for me given the business I needed to attend was closely but it is out of the city

2026-01-30 • via Nuitee
R
Reyna Isabel • family_with_children • ch
10
Pros:

Está muy j bonito y limpio lo único que no me gustó es la zona donde está , pero del resto todo muy bien

2026-01-28 • via Nuitee
A
Alejandro • couple • es
10
2026-01-28 • via Nuitee
G
Gonçalves • family_with_children • pt
10
2026-01-25 • via Nuitee
A
Ana Rosa • couple • es
10
2026-01-22 • via Nuitee
E
Estefania • extended_group • es
10
Amplios apartamentos limpios y cómodos.
Pros:

La amplitud comodidad y limpieza de los apartamentos. La atención del personal para cualquier solicitud siempre rápidos y atentos.

Cons:

Nos coincidió con obras en el exterior pero eso es normal te puede pasar el cualquier momento o en cualquier lugar.

2026-01-21 • via Nuitee
J
James • family_with_children • es
10
Amazing 👌🏽
Pros:

The apartments are truly amazing, very spacious, clean and really comfortable. The hotel makes sure you have everything, you get a bottle of water, coffee cups and cookies. Also we would like to give an extra big compliment to Claudia, she was so friendly and made sure we had an extra cot for our baby!

Cons:

The location seemed a bit sketchy at first but it really isn’t. I would recommend people to book parking with the hotel, although there’s public parking on the street it’s almost impossible to find a spot.

2026-01-20 • via Nuitee
C
Clement • couple • fr
8
Bien
Pros:

La luminosité et la taille du logement

Cons:

L’emplacement

2026-01-20 • via Nuitee
M
María Teresa • family_with_children • es
10
Repetiría
2026-01-19 • via Nuitee
T
Tamara • couple • si
6
Especially not OK if you travel with kids, in case you encounter problems with the staff like we did
Pros:

The room is spacious. Kitchen offers everything needed. Iron and board are a big plus.

Cons:

The room had a very specific smell which we could not air. The hotel staff had sent me a wrong code to get access to my key. I arrived at 2 am so it was difficult to contact hotel staff to solve the problem. After about 30 min they answered the phone and guided us. The view from regular room was very bad. Outside premises was trash on the street. Receptionist did not speak English. After checking out (since no employee was available at 9 am, I left keys and wrote them on the phone, but no answer. After a few hours I asked them to send me invoice for my stay, to which they did not reply at all. I think it is very risky to choose this hotel. Unless you like risks and challenges, I recommend booking elsewhere.

2026-01-19 • via Nuitee
A
Albert • solo_traveller • es
8
2026-01-19 • via Nuitee
A
Asmae • family_with_children • es
10
2026-01-19 • via Nuitee
S
Serdar • family_with_children • nl
8
Fijne verblijf voor een aantal dagen
Pros:

Ruim, fris en schoon. Van alle gemakken voorzien.

Cons:

Niet van toepassing

2026-01-19 • via Nuitee
V
Virginie • family_with_children • fr
8
L’appartement correspondait au descriptif, nous y avons passé un bon séjour (2 nuits à 5)
Pros:

Logement moderne, lumineux et fonctionnel

Cons:

L’isolation phonique entre chaque appartement serait à améliorer, on entend les voisins.

2026-01-19 • via Nuitee
E
Emily • couple • ie
10
Very comfy and the staff are lovely.
Pros:

The receptionist (i think her name was Paula) was so lovely and helpful. The apartment was very clean, and the bathroom was very big!

Cons:

The room doesn’t have blinds and the hallway light shines through the door.

2026-01-19 • via Nuitee
G
Gary • couple • us
10
Acceptable in terms of comfort with some few exceptions mentioned earlier
Pros:

quiet, clean, and manager who helped us get acquainted with the area and the hotel

Cons:

No task lighting in bathroom made it difficult for a well lighted shave etc. Toilet and sink didn't seem to be well fastened to the mounting bolts causing Both facilities to move and feel insecure. Body wash dispenser came loose from wall.

2026-01-19 • via Nuitee
M
MARIA DE FATIMA • family_with_children • es
8
Pros:

climatización y luminosidad de la habitación

Cons:

La cafetera no funciona como toca, deberias repararla.

2026-01-19 • via Nuitee
T
Tome • family_with_children • es
8
Pros:

Distancia a Madrid corta

2026-01-18 • via Nuitee