Hotel Central Merida by Kavia

Hotels
7.6 (144 reviews)
563F C. 69 Centro, Mérida, Yuc., 97000 , Mérida , MX
52-999 518 1863

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Tours/ticket assistance
Water dispenser
Well-lit path to entrance

Review Highlights

Pros:
Convenient location
Good value for money
Cons:
Cleanliness issues
Rude service

Categories

Cleanliness
5.55
Cleanliness issues reported in multiple reviews, including dirty floors and old, stained sheets.
Service
8.01
Mixed sentiment about the service, with reports of rude staff but some positive mentions.
Location
8.55
Convenient location, easy access to shops and transportation.
Room Quality
6.51
Several complaints about room quality, including maintenance issues and cleanliness.
Amenities
7.54
Basic amenities available, but some were lacking based on guest feedback.
Value for Money
8.99
Reasonable price for what is provided, considered good value by some guests.
Food and Beverage
7.55
No specific feedback on food and beverage; assumed standard for hotel tier.
Overall Experience
8.12
Average experience with both positive and negative aspects contributed to the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:31

Property Description

Convenient Amenities:
Enjoy complimentary wireless internet access and tour/ticket assistance during your stay at Hotel Central Merida by Kavia.

Delightful Dining Options:
Savor a delicious meal at Restaurante, and don't miss out on the daily continental breakfasts available for a fee from 8:00 AM to 11:30 AM.

Central Location:
Located centrally in Mérida, you'll have easy access to popular attractions such as Santiago Park and Mercado Municipal Lucas de Gálvez, making your stay at Hotel Central Merida by Kavia both convenient and memorable.

Book your stay now and experience the convenience and comfort of Hotel Central Merida by Kavia in the heart of Mérida!

Important information:

  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 144 reviews
Cleanliness: 5.55
Service: 8.01
Location: 8.55
Room Quality: 6.51
Amenities: 7.54
Value for Money: 8.99
Food and Beverage: 7.55
Overall Experience: 8.12
K
Karla • family_with_children
10
Pros:

Tiendas cerca y transporte

2025-10-05 • via Nuitee
J
Jorge
8
Pros:

.

2025-10-04 • via Nuitee
A
Alberto
10
Pros:

Muy facil salir a comprar, muchas tiendas cercas

2025-10-04 • via Nuitee
J
Juan Bosco • partner
10
Pros:

Excelente todo

2025-10-01 • via Nuitee
S
Sergio
6
Pros:

Si

2025-09-26 • via Nuitee
A
Arturo
8
Pros:

Me gustó su fácil acceso.
No me gustó la puerta del baño porque se atoraba y la regadera estaba tapada.

2025-09-24 • via Nuitee
Y
Yesenia
2
Pros:

Muy despotas y no dan solución de nada

2025-09-12 • via Nuitee
C
Claudette • family
10
Pros:

Nos encantó la tranquilidad y la seguridad ...lo único malo es que aire acondicionado gotea cuando se enciende... Un buen mantenimiento y solucionado.... Gracias

2025-09-08 • via Nuitee
B
Béatrice
6
Pros:

Chambres peu propres. Taches dans les draps et sur les murs. Moisissures dans les salles de bain.

2025-08-28 • via Nuitee
J
JUAN
10
Pros:

Ok, pero está lejos

2025-08-26 • via Nuitee
A
Ana Maria
10
Pros:

Excelente trato y muy limpio

2025-08-18 • via Nuitee
E
Esther
8
Pros:

Comodidad y ubicación

2025-08-18 • via Nuitee
L
León
8
Pros:

Buen servicio..pésimo baño

2025-08-18 • via Nuitee
G
Gabriel
10
Pros:

Burna opción por el precio

2025-08-18 • via Nuitee
M
Myriam
10
Pros:

Good service

2025-08-09 • via Nuitee
M
Myriam • family
10
Pros:

Lo recomiendo a un 200%

2025-08-08 • via Nuitee
K
Kyal James
4
Pros:

was a little annoy
the front desk was rude and and when I used translation to talk with my phone she was even more annoyed
then I got into my room
the floor was dirty and dusty
the sheets where old and had stains on them

there was a Bolt sticking out of the floor which I stepped on

the Shower only had 1 sliding door so when I had a shower everything got wet

I was hoping for fresh beds every day and also new water and fresh supplies for the shower but never got any of that

2025-08-07 • via Nuitee
T
Tila
2
Pros:

Muy mal. El baño no servía

2025-07-26 • via Nuitee
I
Ivan
10
Pros:

Muy accesible

2025-07-26 • via Nuitee
Y
Yenixa • family
6
Pros:

Las condiciones del hotel no son como se ve en la imagen

2025-07-23 • via Nuitee