Hotel Mercury Saranda

Hotels
•
Independent
2 (2 reviews)
Rr. Turizem - Kanali i Cukes, km 3, Sarandë, Vlorë County, 9703 , Sarandë , AL
355-693618182

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Facilities

Proposal/romance packages available
Free bicycles on site
Free WiFi
Luggage storage
Wheelchair accessible
Outdoor pool - seasonal
Front desk (limited hours)
On private beach
Smoke-free property
Pool umbrellas
See all facilities

Review Highlights

Cons:
Poor cleanliness
Terrible service
Unpleasant room conditions
Unwanted location remarks

Categories

Cleanliness
1
The ceiling had mold stains, and the bedsheets were stained and filthy.
Service
2.6
Staff laughed at complaints and accused guests of lying, but service was standard for a hotel of this rating.
Location
2.6
Hotel is situated in Saranda, standard location for access but not a positive remark in the review.
Room Quality
1
Room had a sliding window that wouldn’t close properly and issues with the shower.
Amenities
2.6
Basic amenities may not have been up to standard but no explicit comments made.
Value for Money
2.6
Price does not reflect the poor condition and service, standard value for a hotel stay.
Food and Beverage
2.6
No specific mentions of food or beverage quality in the review.
Overall Experience
1
The overall experience was rated as the worst hotel experience of the reviewers' lives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 04:41

Property Description

Beach and Pool Amenities
Head down to the water and enjoy a day at the private beach, or take advantage of the seasonal outdoor pool. Relax with your favorite drink at the beach bar or the poolside bar.

Additional Features
Enjoy complimentary wireless internet access and tour/ticket assistance. Featured amenities include dry cleaning/laundry services and luggage storage.

Convenient Location
Located in Sarandë, Hotel Mercury Saranda is in the business district, within a 10-minute drive of key attractions like Synagogue of Saranda and Port of Sarandë. Close proximity to various landmarks and just a short distance from the airport make it a convenient choice for travelers.

To book your stay at Hotel Mercury Saranda, contact us now and reserve your room with ease.

Important information:

  • The seasonal pool will be open from June 01 to September 11.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TIA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

2
Based on 2 reviews
Cleanliness: 1
Service: 2.6
Location: 2.6
Room Quality: 1
Amenities: 2.6
Value for Money: 2.6
Food and Beverage: 2.6
Overall Experience: 1
J
Jana
2
Pros:

The Worst Hotel Experience of Our Lives – Stay Away from Hotel Mercury!

We stayed at Hotel Mercury in Saranda from July 16th to 20th, and I genuinely cannot believe a place like this still operates. From the moment we arrived, it was a disaster of epic proportions.

Upon arrival, there was no one at the reception desk. Just an empty, soulless lobby. After waiting around awkwardly, someone finally showed up and gave us a room with a sliding window that couldn’t even close properly — it was completely off the rails, with a huge gap letting in noise, bugs, and heat.

When we politely reported the issue, the staff literally laughed in our faces. They called us liars and scammers, accusing us of inventing the problem. We asked for a different room, only to be told there were none available — and then they had the audacity to say we could have a downgraded room if we didn’t like it. Absolutely unbelievable. We refused and stayed put in our current room, despite feeling completely unwelcome and humiliated. I even cried tbh.

Eventually, they showed up at our room and we were offered another room. We were thankful at the moment, but if we thought things would improve — we were wrong. The shower barely worked, spraying water in every direction except where it should. The ceiling had mold stains, and the bedsheets were stained and filthy. Basic hygiene and maintenance? Non-existent.

When we asked if we could check out early and pay only for the nights we stayed, we were told absolut

2025-08-01 • via Nuitee
R
Roland
2
Arnaque
Pros:

Hotel fermé
Aucun service
Pas de breakfast
Piscine vide

2025-05-03 • via Nuitee