Carillon Boutique Hotel

Hotels
Independent
9.2 (24 reviews)
Hang Dong street, 35, Hanoi, 100000 , Hanoi , VN

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Free breakfast
Airport transportation - pickup (surcharge)
Free buffet breakfast
Accessible airport shuttle
See all facilities

Review Highlights

Pros:
Amazing service
Great amenities

Categories

Cleanliness
9.06
Clean and comfortable, meeting expectations.
Service
9.53
Staff were lovely, with welcoming gestures like iced tea and drinks upon arrival.
Location
9.27
Easy walk from everything and close to iconic food spots.
Room Quality
9.02
Comfortable bed and very cool AC.
Amenities
9.05
The room has all you need.
Value for Money
9.21
Excellent value considering the service and amenities.
Food and Beverage
9.26
Breakfast had great options.
Overall Experience
9.23
Had an amazing experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:23

Property Description

Convenient Location

Located in the heart of Hanoi's Old Quarter, Carillon Boutique Hotel offers easy access to popular attractions like Dong Xuan Market and Hoan Kiem Lake.

Comfortable Accommodation

Relax in one of the 50 air-conditioned guestrooms equipped with complimentary Wi-Fi and convenient amenities like shower/tub combinations in the bathrooms.

Exceptional Services

Enjoy a complimentary buffet breakfast, 24-hour front desk assistance, and the option of a roundtrip airport shuttle for a hassle-free stay.

Experience the best of Hanoi at Carillon Boutique Hotel – book your stay now and make unforgettable memories.

Important information:

This hotel offers designated smoking areas.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 24 reviews
Cleanliness: 9.06
Service: 9.53
Location: 9.27
Room Quality: 9.02
Amenities: 9.05
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.23
R
Rochelle partner
10
Pros:

Had an amazing experience from booking our airport transport, checking in late night and checking out. We were greeted by Jerry who offered us iced tea and iconic Hanoi beer upon arrival. The room has all you need, comfy bed and very cool AC. All the staff were lovely and breakfast had great options. Easy walk from everything and one step away from iconic food spots.

2025-08-03 via Nuitee
V
Verified traveler
8
Pros:

朝食は充分すぎて、卵料理やフォーなどオーダーしてから作ってくれます
立地も便利です
金物を扱う店が周りに多く、昼間は金属をたたく音がずっと聞こえます
スタッフの方がとてもフレンドリーです

2025-05-22 via Nuitee
M
Mai-Anh family
8
Pros:

I'd love to have hangers in the bathroom for convenience.

2025-05-02 via Nuitee
V
Verified traveler
10
Nice stay
Pros:

Very friendly and helful staff, highly recommended.

2025-04-22 via Nuitee
D
Daniel
10
Highly recommend
Pros:

Great place too stay. Staff was extremely friendly and helpful with any questions I had. Would recommend this hotel to anyone. Hope to go back to Hanoi soon and will definitely stay there again

2025-03-28 via Nuitee
M
Minoru family
10
Pros:

スタッフの気配りが素晴らしい。旧市街にあるので便利。部屋は狭かったが設備に問題なく手入れが良い。朝食も卵料理やフォーをリクエスト出来良かった。やはりスタッフの対応がこのホテルの1番の特徴だと思う

2025-03-27 via Nuitee
D
Dorte
8
Praktisk beliggenhed og skøn service
Pros:

Lille værelse men service og søde mennesker udgjorde det for det hele !
God morgen mad med et godt udvalg og top beliggenhed til det hele !

2025-03-24 via Nuitee
C
Celine
10
Two very good nights
Pros:

We stayed here for two nights. Very kind and welcoming staff, took our bags, gave us water and his whatsapp contact to help our travel with tips and tours. And the room was clean and had everything we needed. And the breakfast was very good.

2025-03-21 via Nuitee
E
Esmeralda
10
Wonderful!
Pros:

Hospitality was very friendly! Great information on local activities.

2025-03-06 via Nuitee
M
Marian partner
10
Pros:

Great service! Vile was amazing and great stay and location overall

2025-02-21 via Nuitee
H
hannah partner
4
Pros:

The employees at the hotel were lovely, but the rooms are too small (no space for luggage), the bathroom only has a thin curtain so isn't very private, and the rooms are incredibly noisy.
From 6am each day you could hear the kitchen staff making breakfast, and from 7am building works (though not the hotels fault it would have been helpful to have been made aware of this before we arrived). In addition the design of the hotel meant that if someone in a room above/below you used the bathroom you could hear it.
Location was relatively good in old quarter, but unfortunately lack of sleep pulls down the score significantly as by the 3rd night of staying here we were exhausted.

2025-01-10 via Nuitee
M
MARK family
10
Pros:

Really love staying

2025-01-01 via Nuitee
A
Annemieke
10
Comfy and nice stay at Carillon hotel as our base
Pros:

We had a great stay at Carillon Boutique Hotel. Very good location, nice rooms, comfy bed and good shower. Breakfast on the top floor was also nice. Alicianne was very kind and helpful - overall we stayed 3 nights with trips in between and would come back each time and they would keep the luggage for us which was very convenient. Overall I can highly recommend.

2024-12-19 via Nuitee
E
Eugene
4
Pros:

이틀묵었는데 아침6시부터 건물 꼭대기에서 공사하는건지 망치소리 드릴소리에 잠을 다 설침. 가족들 데리고 방 여러개 잡았는데 모두 시끄럽다고 하여 민망하였음.
저렴한 숙소였지만 조식은 구색 다 있고 먹을만 하였음.

2024-09-26 via Nuitee
C
Choney
10
Pros:

Everything was splendid except the size of the room which was a bit cramped

2024-09-14 via Nuitee
K
Kenneth
10
Recommended
Pros:

Wonderful stay. Staff are welcoming. They even packed breakfast set for our early flight when we left at 4am

2024-02-19 via Nuitee
H
Hannah partner
10
Pros:

Wonderful staff! We also enjoyed the breakfast selection. This was an incredible package for the price.

2024-01-18 via Nuitee
E
Ella partner
10
Pros:

Lovely staff, great amenities

2023-11-10 via Nuitee
V
Victor family
10
Pros:

The staff is excellent They helped us to arrange trips and really anything that we needed help with Friendly and kind

2023-10-26 via Nuitee
V
Venus
10
Pros:

Nice hotel with excellent service and very convenient location. Receptionist Maria and all the staff are so friendly and sweet. Maria even upgraded our room! We would totally stay at Carillon Boutique Hotel again!
With love from Hong Kong:)

2023-07-16 via Nuitee