Holiday Inn Express & Suites Jaipur Gopalpura by IHG

Hotels
•
Holiday Inn Express
8.2 (988 reviews)
Plot Number 21-22-23-37-38, Karoli Bagh , Jaipur , IN
+91 141 352 8222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms and good housekeeping
Comfortable, spacious rooms with good beds and city views
Complimentary evening high tea and excellent tea at the restaurant
Good breakfast (for many guests) and generally great food
Helpful/front desk and housekeeping staff praised in several reviews
Cons:
Unwelcoming or unprofessional F&B/restaurant staff and service issues (including a baby-food mistake)
Hotel location is far from city center / inconvenient during traffic
High a-la-carte and restaurant prices (value for money concerns)
Some reports of limited breakfast choices
Occasional issues with room soundproofing and at least one report of an unclean room

Categories

Cleanliness
8.6
Generally reported as very clean across multiple reviews ("very clean", "a very clean hotel", good housekeeping), though one review mentioned a room not clean — overall cleanliness is strong.
Service
7.6
Mixed service feedback: front desk and housekeeping praised (Sahil, courteous housekeeping), but repeated comments about unwelcoming, cold F&B staff and an incident with room service make overall service uneven.
Location
6.8
Several guests noted the hotel is far from city attractions and downtown traffic can make access difficult; a few mention a pleasant city-view room but location is often cited as a drawback.
Room Quality
8.9
Rooms repeatedly described as excellent, comfortable, spacious with good beds and pleasant fragrance; some notes about rooms not being fully soundproof and one cleanliness issue, but room quality is generally high.
Amenities
9
Amenities are positively highlighted (complimentary evening high tea, standout tea at the restaurant, pleasant lobby/fragrance); guests appreciated these extras.
Value for Money
6.8
Concerns about price were raised (high a-la-carte and restaurant prices, e.g. expensive simple dishes), so perceived value is below average.
Food and Beverage
8.8
Food quality and breakfast/tea received strong praise ("great food", "tea out of the world", good breakfast), but service in F&B and limited breakfast choices were recurring negatives.
Overall Experience
9.1
Most stays described as very good or great overall (clean, comfortable, would visit again), tempered by specific negatives around restaurant staff attitude and location; overall guest experience remains strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Luxurious Accommodation
Holiday Inn Express & Suites Jaipur Gopalpura offers air-conditioned rooms with modern amenities like a safety deposit box, TV, and private bathroom. Some rooms even feature a convenient kitchenette.

Dining Options
Enjoy a delicious breakfast buffet with a variety of options including Full English/Irish and American choices. The on-site restaurant serves Chinese, Indian, and Italian cuisine, with special dietary requests catered to.

Convenient Facilities
Guests can unwind at the in-house bar, utilize the business area, and take advantage of services like concierge, room service, and currency exchange. The hotel also provides a fitness center, free WiFi, and a terrace for relaxation.

Experience comfort and convenience at Holiday Inn Express & Suites Jaipur Gopalpura.

Important information:

If the room is booked on the Bed & Breakfast package, then the below Mandatory charges would be applicable: (Needs to be paid along with advance payment for the room within the next 3 days from the making of the reservation)
• 24th December Christmas Gala Dinner at INR 2,500 + Taxes per person.
• 31st December New Year's Eve Gala Dinner at INR 4,500 + Taxes per person.
• Children up to 6 years of age can stay free of charge when sharing a bed with their parents.
• Children between 6 and 12 years will be subject to gala dinner charges of INR 1500/+ Tax X-Mas and 2500/+ Tax NY Gala Dinner * Food OnlyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: JAI

Location

Guest Reviews

8.2
Based on 988 reviews
Cleanliness: 8.6
Service: 7.6
Location: 6.8
Room Quality: 8.9
Amenities: 9
Value for Money: 6.8
Food and Beverage: 8.8
Overall Experience: 9.1
G
Gagan • family_with_children • in
10
It was really nice and cozy
Pros:

The concept of complementary evening high tea was good!

2026-10-30 • via Nuitee
S
Saroj • family_with_children • in
6
Pros:

Excellent Rooms, But Extremely Disappointing Restaurant Hospitality

We stayed at Holiday Inn Express Jaipur for two days. While the rooms were excellent and the housekeeping team was genuinely lovely, courteous, and pleasant, the experience with the Food & Beverage (F&B) team was extremely disappointing.

A special mention to Sahil at the front desk, who was really nice, and to the housekeeping staff, who were consistently polite and welcoming. Unfortunately, the same cannot be said about the restaurant and breakfast team.

The overall attitude of the F&B staff was unwelcoming. Smiles, warmth, and basic hospitality were almost entirely missing. Whether it was the lady preparing tea or the staff serving breakfast, the interactions felt cold and indifferent. Even when we said thank you, we often received no smile, acknowledgement, or even a simple nod in return.

What was particularly concerning was the lack of care when ordering food for our 10-month-old baby. Despite repeatedly informing the staff that the food was for an infant, dishes were sent out containing green chillies. When travelling with a baby, you expect the staff to listen carefully and take such requests seriously. Having to repeat the same instructions and still not being heard was frustrating.

Another incident that left us uncomfortable was when we ordered beers through room service. A staff member made a condescending expression and remarked, “One more????” The tone came across as judgemental and unprofessional. Guests should never feel scrutinised or uncomfortable about what they choose to order. And frankly, women should certainly not have to feel judged for ordering a beer.

What stood out throughout our stay was how consistently unhappy and unapproachable the restaurant staff appeared. Hospitality is not just about serving food or delivering an order; it is about making guests feel welcome, respected, and comfortable.

Cons:

FnB staff of the reastaurant

2026-10-29 • via Nuitee
K
Kirti kataria • family_with_children • gb
9
2026-10-27 • via Nuitee
J
Jithin • family_with_children • in
9
2026-10-24 • via Nuitee
N
Nikhil • couple • in
10
2026-10-21 • via Nuitee
D
DILIP • couple • ke
10
2026-10-21 • via Nuitee
N
Nikhil • family_with_children • nz
10
Pros:

Great food and great rooms

2026-10-20 • via Nuitee
N
Naveen Kumar Massey • family_with_children • in
10
2026-10-19 • via Nuitee
N
Nurhssen • family_with_children • et
10
2026-10-14 • via Nuitee
S
SONAL • extended_group • in
8
Pros:

Comfortable, convenient.

2026-10-10 • via Nuitee
A
ANAND KUMAR • solo_traveller • in
7
2026-10-10 • via Nuitee
M
Muhammad • solo_traveller • bd
10
2026-10-09 • via Nuitee
D
Deeksha • family_with_children • in
7
everything good
Pros:

breakfast was good

Cons:

Prices were high for Al-a-carte

2026-10-07 • via Nuitee
S
Swati • couple • gb
6
2026-09-19 • via Nuitee
E
Elias • couple • at
9
Schönes Hotel recht weit abseits
Pros:

Das Hotel ist sehr sauber und schön eingerichtet. Das Personal war freundlich und hilfsbereit. Bequemes, großes Bett und gutes Frühstück.

Cons:

Die Lage war leider sehr weit außerhalb und es dauerte lange, Sehenswürdigkeiten in der Stadt zu erreichen. Das Hotelrestaurant (mit Zimmerservice) war recht hochpreisig - wir haben für eine einfache Schüssel Reis über 400 Rupien gezahlt.

2026-09-18 • via Nuitee
N
Neeraj • family_with_children • in
10
2026-09-18 • via Nuitee
M
Muskan • couple • in
10
2026-09-17 • via Nuitee
S
Sivani • couple • mu
7
2026-09-15 • via Nuitee
K
Kalpana • family_with_children • in
8
Pros:

Food and quick check in

Cons:

Location

2026-09-15 • via Nuitee
A
Abhishek • couple • in
10
2026-09-13 • via Nuitee