Toque Hotel

Hotels
•
Independent
5.6 (5 reviews)
Ngara Rd, Nairobi, Nairobi County , Nairobi , KE
254-786771499

listing image 1
Show all photos
Children allowed

Facilities

Proposal/romance packages available
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Express check-in
Free self parking
See all facilities

Review Highlights

Cons:
Cleanliness issues (roof collapsing in the shower)
Lack of basic hygiene necessities

Categories

Cleanliness
3.5
Most guests expressed dissatisfaction with cleanliness due to issues like roof collapsing in the shower and lack of basic hygiene necessities.
Service
5
Service quality was inconsistent with some guests experiencing inconveniences, resulting in a mid-range rating.
Location
5
Location was not a significant factor mentioned in reviews.
Room Quality
5
Room quality received mixed reviews, with reports of the roof collapsing in the shower affecting guest experience.
Amenities
5
No specific feedback was provided about the amenities.
Value for Money
5
Some guests may feel that the room quality issues affected the value for money, resulting in varied opinions.
Food and Beverage
5
No feedback was provided regarding food and beverage services.
Overall Experience
5
Overall experience was negatively impacted by cleanliness and room quality issues, leading to lower ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 23:19

Property Description

Safari Adventure and Luxury Accommodations

Immerse yourself in a safari adventure at Toque Hotel, offering uniquely decorated guestrooms with modern amenities. Enjoy the comfort of heated floors, plush pillowtop beds, and private kitchenettes.

Convenient Services and Amenities

Experience top-notch services including concierge assistance, express check-in, and a 24-hour front desk. Indulge in an English breakfast or fire up the barbecue grills for a delightful meal. Make use of the airport shuttle and free self-parking for a hassle-free stay.

Central Location and Nearby Attractions

Centrally located in Nairobi, the hotel is just minutes away from key attractions like the Kenyatta International Convention Centre and Nairobi National Park. Explore the city with ease and unwind in style at Toque Hotel.

Book your unforgettable stay at Toque Hotel now and embark on an exceptional Nairobi experience.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Smoking

    Smoking permitted

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

5.6
Based on 5 reviews
Cleanliness: 3.5
Service: 5
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
C
Clinton • partner
2
Pros:

Basic hygiene necessities were not provided, also a have taken photos of the roof collapsing in the shower. Myself and my guest will seek further action regarding this inconvenience

2025-02-28 • via Nuitee
V
Verified traveler
2
Omöjligt
Pros:

Skulle inte rekommendera denna hotell till någon. Först och främst så är det helt omöjligt att ta sig till hotellet pga att det är mycket trafik.

2025-01-03 • via Nuitee
K
Kinfu
10
Pros:

The desk is open 24 hrs. Very good people. Room is cleaned every day. Very good value for the rate. Particularly for travelers who are interested in having the local experience.

2024-06-03 • via Nuitee
K
Kyaw Lwin
8
Pros:

Good....Thanks.

2023-08-02 • via Nuitee
K
Kris • partner
6
Pros:

We arrived on plane late. Tried to call all day. No answer. Confirmation said check in is 7 AM up to any time. When we arrived they had given our room away. Since it was after midnight we slept in a room with NO amenities or Wi-Fi. Next morning we were moved to better room with a kettle to make hot water and Wi-Fi. Very basic African hotel and very inexpensive. Area is bad but we are not afraid of that. Not a tourist hotel; strictly Africans. The Expedia write up sounded nothing like this actual hotel. Also it stated free breakfast but hotel said only room.

2023-07-18 • via Nuitee