SureStay Hotel by Best Western Eureka

Hotels
•
SureStay Hotel by Best Western
8.2 (287 reviews)
251 N. Main St , Eureka , US
+1 775-237-5247

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Children allowed

Facilities

WiFi available
Free WiFi
Pets allowed

Review Highlights

Pros:
Good location / walkable to town
Generally clean and comfortable rooms
Quiet property in many rooms
Helpful/staff praised by several guests
Free breakfast and laundry facilities
Easy parking
Cons:
Inconsistent front-desk service (ignored guests, hung up)
Some rooms small or with odd smells
Breakfast sparse or guests not informed
No elevator for second floor
Key card / door sensor issues
Occasional noisy neighboring rooms and TV issues

Categories

Cleanliness
8.3
Most guests report clean rooms and good housekeeping (mentions of 'clean and comfy', 'very clean', 'la pulizia'), though a few noted an odd smell or less-than-fresh rooms.
Service
7.6
Mixed service feedback: several reviews praise specific staff as 'absolutely amazing' and 'super friendly', while others report inattentive or rude front-desk behavior (ignoring guests, hanging up, poor handling of booking issues).
Location
8.6
Consistently positive: close to town, easy walking to local attractions and restaurants, convenient highway access and on-site parking ('proximity to everything', 'you can walk to most of the town').
Room Quality
8
Room experiences vary: spacious, quiet suites and comfortable beds are frequently praised, but some guests reported small rooms, odd smells, noisy neighbors, and issues with door/key card access.
Amenities
8.3
Useful amenities noted (free breakfast, laundry facilities, parking). Some negatives include no elevator for upper floors and occasional problems with in-room TV/door sensors.
Value for Money
8.4
Generally seen as good value ('fair price', 'room price and nice service'), though a few guests reported booking/room mismatch or attempted extra charges which lowered perceived value for some.
Food and Beverage
8
Breakfast is often described positively ('very good breakfast', 'appropriate'), but several guests found it sparse or were not informed about availability, causing mixed impressions.
Overall Experience
8.4
Overall positive for a small-town stopover: clean, well-located and comfortable with friendly staff in many cases, tempered by inconsistent service and occasional room/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Welcome to SureStay Hotel by Best Western Eureka!

Convenient Amenities: All rooms at our hotel come equipped with a fridge, ensuring that guests can keep their drinks and snacks cool throughout their stay.

Ideal Location: Situated just 178 km away from Elko Regional Airport, our hotel offers easy access for travelers looking for a comfortable and convenient stay near the airport.

Exceptional Comfort: Whether you're here for business or leisure, our property in Eureka provides the perfect blend of comfort and convenience for all our guests.

Book your stay at SureStay Hotel by Best Western Eureka today and experience a delightful and hassle-free accommodation during your travels!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 287 reviews
Cleanliness: 8.3
Service: 7.6
Location: 8.6
Room Quality: 8
Amenities: 8.3
Value for Money: 8.4
Food and Beverage: 8
Overall Experience: 8.4
J
Jennifer • couple • us
5
Location great. Fine for a 2-star hotel.
Pros:

Eureka was about as far as we could make it that night, and we were glad to find a hotel. Staff was friendly and helpful. Room was clean.

Cons:

Lack of adequate parking. Trash overflowing outside main doors. A bit run down.

2026-11-02 • via Nuitee
H
Harold • family_with_children • us
10
2026-10-24 • via Nuitee
K
Kim • couple • us
8
Clean, basic hotel. Not much in this town but a good place to lay your head while traveling through Nevada
2026-10-23 • via Nuitee
C
Christopher • couple • us
6
2026-10-21 • via Nuitee
M
Mary Anne • couple • us
8
Pros:

great water pressure

2026-10-20 • via Nuitee
B
Benny • couple • nl
6
we zijn betere Best western hotels gewend.
Pros:

Matig

2026-10-19 • via Nuitee
A
Apel • solo_traveller • gb
7
Good stopover
Pros:

Good option for a stay if passing through. Quiet room that was clean

2026-10-16 • via Nuitee
R
Reid • couple • us
8
Pros:

The proximity to every thing you might need.

Cons:

Breakfast was sparse. Not enough variety

2026-10-11 • via Nuitee
B
Baruch • solo_traveller • us
8
2026-09-14 • via Nuitee
J
Joann • family_with_children • us
9
Cons:

Key cards

2026-09-11 • via Nuitee
Z
Zhengyu • solo_traveller • ca
9
Pros:

Large queen suite can comfortably sleep 4 adults. Very quiet place. Breakfast is good.

2026-09-06 • via Nuitee
E
Ericia • family_with_children • us
8
5 Stars for service
Pros:

Isabelle and Krystal were absolutely amazing! Very friendly and professional. They told us about places to go and places to eat! The hotel was good but our experience with these 2 girls made it 5 Stars!

Cons:

Nothing location is great hotel is nice

2026-09-04 • via Nuitee
M
Marek • couple • cz
6
2026-09-02 • via Nuitee
L
LES • couple • us
7
Pros:

Didn't ever see any breakfast. It would have been nice if someone had informed us.

2026-09-01 • via Nuitee
C
Cody • couple • us
9
2026-08-29 • via Nuitee
C
Cody • extended_group • us
9
2026-08-14 • via Nuitee
J
Joe • couple • us
9
2026-08-12 • via Nuitee
A
Angie • couple • us
6
2026-08-11 • via Nuitee
B
Bud • extended_group • us
8
2026-08-06 • via Nuitee
L
Lyn • couple • us
8
Clean comfy and great location, easy to park..
Pros:

Clean and comfy.

Cons:

Doors were difficult to unlock. Sensors were very tricky. direct TV didn’t work. Very very noisy property.

2026-07-22 • via Nuitee