Tru By Hilton North Richland Hills DFW West

Hotels
•
Tru by Hilton
8.4 (523 reviews)
1500 Weyland Dr. , North Richland Hills , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good breakfast
Cons:
Thin walls
Service issues
Value for money concerns

Categories

Cleanliness
8.53
Super clean and smelt good, overall cleanliness noted positively.
Service
8.7
Staff was friendly and helpful, with prompt responses to issues.
Location
8.84
Convenient location, close to family and highways.
Room Quality
8.19
Room quality varies; many noted thin walls.
Amenities
8.32
Good amenities including breakfast and pool, although some issues reported.
Value for Money
7.88
Mixed reviews on value; some indicate good value, while others felt dissatisfied.
Food and Beverage
8.53
Good breakfast and coffee availability mentioned positively.
Overall Experience
8.2
Overall sentiment is positive, but some guests reported specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:05

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and Indoor Pool
Stay active during your travels with our on-site fitness centre and relax in our indoor pool after a long day of exploring.

Complimentary Breakfast and Sun Terrace
Start your day right with a buffet, continental, or American breakfast. Enjoy the sun on our terrace while sipping your morning coffee.

Convenient Location and Exceptional Service
Located near popular attractions like AT&T Stadium and Globe Life Park, our hotel offers easy access to the best of North Richland Hills. Our 24-hour front desk and room service ensure a comfortable stay.

Book your stay at Tru By Hilton North Richland Hills Dfw West for a seamless and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 523 reviews
Cleanliness: 8.53
Service: 8.7
Location: 8.84
Room Quality: 8.19
Amenities: 8.32
Value for Money: 7.88
Food and Beverage: 8.53
Overall Experience: 8.2
N
Nelson • solo_traveller • us
10
We'd stay there again, despite a couple of shortfalls.
Pros:

Great bed and very good shower. Also very good TV. Everything was very clean.

Cons:

Toilet was built for the 7 dwarfs. Man, it was low to the ground. And the breakfast was less than inspiring.

2026-02-11 • via Nuitee
B
Blanca • family_with_children • us
10
2026-01-28 • via Nuitee
S
Sarah • family_with_children • gb
6
Cons:

only negative was they are not aware of gluten free products/bread

2026-01-23 • via Nuitee
D
Desarae • solo_traveller • us
10
2026-01-20 • via Nuitee
B
Brian • family_with_children • us
8
It was convenient
Pros:

It was good

2026-01-20 • via Nuitee
P
Patricia • couple • us
5
Not good.
Pros:

Location

Cons:

The air conditioner was not working, contacted front desk on several.occasions and nothing was corrected.

2026-01-20 • via Nuitee
O
OWIRO • couple • us
9
2026-01-19 • via Nuitee
C
Clarence • family_with_children • us
2
Disappointed
Pros:

Everything was fine except I booked a handicapped accessible room, and did not get an accessible room.

Cons:

I booked an handicapped accessible room, drove 30 minutes out of the way to get it. Just to be told after arriving that the room was not an accessible room. Made for a very miserable stay.

2026-01-19 • via Nuitee
T
Thomas • couple • us
10
Just what we needed for our Drs appointments.
Pros:

Friendly people and close to my Dr office.

Cons:

All good

2026-01-19 • via Nuitee
E
Edna • couple • us
5
Pros:

location

Cons:

Rooms have paper thin walls, you can hear everything.
If staying over 2 nights, room service is every other day, not to mention you only get one set of towels.

2026-01-19 • via Nuitee
M
Mary • family_with_children • us
9
Awesome, will stay again! Honestly review
Pros:

I loved the temperature controlled indoor pool. It was perfect for my toddler's first time in a pool. The location was perfect for our needs. We went to the peppa pig theme park and it was a 3 minute drive. The beds were comfortable. The whole hotel smelled clean. There was an ice machine on our floor which was convenient. The room was spacious enough for my toddler to be content and not feel trapped. Overall it was a great stay, we plan to use this hotel again!
* this is a REAL review, I get nothing in return for this *

Cons:

The breakfast wasn't my favorite but that is totally a personal choice. I would prefer waffles, they had pancakes. I would prefer bacon, they had sausage patties.

2026-01-19 • via Nuitee
K
Kyle • couple • us
10
2026-01-19 • via Nuitee
M
margaret • couple • us
10
2026-01-19 • via Nuitee
J
Jayme • couple • us
10
2026-01-18 • via Nuitee
C
Coover • couple • us
2
Try harder.
Pros:

I liked the smell of the body wash and when I asked for more the house keeping got me what I needed to clean my own room I looked under the bed it was messy from previous guest. There was muck around the shampoo conditioner and body wash. The breakfast was good. The front desk needs to do their job better. Like answer the phone. Or when guest ask for help with soap perhaps look around instead of saying you don't have it because you're too lazy too look for it yourself. Or telling me where the wrapped plastic cups are for the coffee in the front instead of getting the cups you know go on that desk. The difference is the ones for the room had plastic wrap the ones down stairs are ready to use for coffee. The lady at the front desk was so lazy I should not have to do her job because she doesn't want to get off her butt and get the cups. Period. She's getting paid to sit there. Guest shouldn't have to do that. You're fixing to find out the effects of negative reviews. I worked housekeeping for the Hampton inn and the room I was given at Tru by Hilton was sad. Everything swept under the bed. Majority of housekeeping only speaks Spanish-thats not a problem. The problem was I saw housekeeping being more respectful than the front desk. Housekeeping helped me make my bed by replacing sheets off their cart for me so I could clean my room myself. With that language barrier they still managed to understand what I was requesting and they were so sweet about it. The housekeeper on the 4th floor took her time to try to understand me and that speaks volumes to me. If anyone deserves praise in this building it's those ladies working on the rooms because her just taking the time to understand me meant something. She deserves a FAT tip. But your front desk lady needs to be replaced. I'll put an application in.

Cons:

I liked the smell of the body wash and when I asked for more the house keeping got me what I needed to clean my own room I looked under the bed it was messy from previous guest. There was muck around the shampoo conditioner and body wash. The breakfast was good. The front desk needs to do their job better. Like answer the phone. Or when guest ask for help with soap perhaps look around instead of saying you don't have it because you're too lazy too look for it yourself. Or telling me where the wrapped plastic cups are for the coffee in the front instead of getting the cups you know go on that desk. The difference is the ones for the room had plastic wrap the ones down stairs are ready to use for coffee. The lady at the front desk was so lazy I should not have to do her job because she doesn't want to get off her butt and get the cups. Period. She's getting paid to sit there. Guest shouldn't have to do that. You're fixing to find out the effects of negative reviews. I worked housekeeping for the Hampton inn and the room I was given at Tru by Hilton was sad. Everything swept under the bed. Majority of housekeeping only speaks Spanish-thats not a problem. The problem was I saw housekeeping being more respectful than the front desk. Housekeeping helped me make my bed by replacing sheets off their cart for me so I could clean my room myself. With that language barrier they still managed to understand what I was requesting and they were so sweet about it. The housekeeper on the 4th floor took her time to try to understand me and that speaks volumes to me. If anyone deserves praise in this building it's those ladies working on the rooms because her just taking the time to understand me meant something. She deserves a FAT tip. But your front desk lady needs to be replaced. I'll put an application in.

2025-12-30 • via Nuitee
G
Gabriella • couple • us
10
Pros:

The privacy

2025-12-24 • via Nuitee
E
Espinoza • couple • us
10
2025-12-21 • via Nuitee
D
David • couple • us
10
2025-12-09 • via Nuitee
A
Amanda • family_with_children • us
10
2025-12-08 • via Nuitee
A
Armanda • family_with_children • us
5
Not a great stay
Pros:

We've stayed at Tru before and had a great stay. The beds are comfortable

Cons:

The front desk couldn't make keys. So she had to walk us up to our room. Which meas we couldn't leave. Our room also only had 2 settings. 69 or 98 and it was 45 degrees outside

2025-12-06 • via Nuitee