Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable and clean rooms
Cons:
Issues with cleanliness
Location not ideal

Categories

Cleanliness
8.2
Several reviews highlighted issues with cleanliness, particularly in the bathroom, affecting the overall sentiment.
Service
10
Numerous reviews praised the exceptional service and the attentiveness of the staff.
Location
8.7
Mixed reviews mentioned location as being a bit off from the city center but overall acceptable.
Room Quality
9.7
Rooms received high praise for comfort, cleanliness, and quality of amenities.
Amenities
9.7
Amenities were well-regarded, including the gym, spa, and breakfast options.
Value for Money
9.2
Some felt the pricing did not match the quality of service and facilities, hence a slightly lower score.
Food and Beverage
9.2
Food quality was mostly good, though limited in some areas, resulting in an average score.
Overall Experience
9.7
Overall experience was generally very positive, with a few notable exceptions affecting specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:02

Property Description

Luxurious Accommodation
Discover the epitome of luxury at The Ritz-Carlton, Melbourne. With a central location and stylish design, our hotel offers a sophisticated retreat for discerning travelers.

Wellness and Dining
Indulge in a culinary journey at our on-site restaurant or unwind at the fitness center, indoor pool, and hot tub. Our commitment to your well-being ensures a rejuvenating stay.

Multilingual Staff and Nearby Attractions
Feel at ease with our multilingual staff fluent in Arabic, Mandarin, Greek, and English, ready to assist you at any time. Explore popular landmarks like Crown Casino Melbourne and State Library of Victoria just moments away.

Book now and elevate your Melbourne experience at The Ritz-Carlton.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 75 per day.

Location

Guest Reviews

9.3
Based on 1117 reviews
Cleanliness: 8.2
Service: 10
Location: 8.7
Room Quality: 9.7
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.7
A
Apolline • family_with_children • au
10
2026-07-11 • via Nuitee
A
Aydogan • family_with_children • us
10
Elite in every way.
Pros:

Excellent, lovely and modern facilities - great indoor pool with stunning city views. The staff were amazing, very accommodating and even kindly let us check in early morning upon arrival. Can’t say enough good things, this was a fantastic experience.

Cons:

Nothing.

2026-07-11 • via Nuitee
W
Wick • couple • ph
10
2026-07-09 • via Nuitee
J
jan • family_with_children • au
10
2026-07-08 • via Nuitee
L
Linda • couple • au
10
Classy, professional and well worth the money.
Pros:

From the moment we stepped out of the taxi onto the driveway outside the building, we were treated so professionally, were shown how to find reception and given all the information we needed to find our stunningly beautiful room. This is a very impressive hotel at the upper end of the budget, but exceptional value for money.

Cons:

Absolutely nothing could have been improved.

2026-07-08 • via Nuitee
J
John • family_with_children • nz
9
2026-07-08 • via Nuitee
C
Caree • solo_traveller • nz
10
Great location. Beautiful hotel
Pros:

Beautiful. Comfy bed

Cons:

Body wash didn’t smell nice

2026-07-07 • via Nuitee
T
tuong vi • solo_traveller • au
10
2026-07-07 • via Nuitee
B
bryce • couple • au
10
2026-07-06 • via Nuitee
D
Dale • solo_traveller • au
10
2026-07-05 • via Nuitee
T
Thomas • solo_traveller • at
9
2026-07-04 • via Nuitee
F
Fiona • couple • au
9
Was a beautiful weekend with my mum
Pros:

Everything

Cons:

The food in the restaurant was expensive and was very limited to choice would probably not go back

2026-07-03 • via Nuitee
M
Myrbel • couple • au
10
2026-07-02 • via Nuitee
E
Enrico • couple • au
10
2026-06-29 • via Nuitee
S
Suhadiman • family_with_children • au
10
Great service.
Pros:

Great service from check in, room service and the breakfast. Kids also love the swimming pool.

Cons:

-

2026-06-29 • via Nuitee
I
Iwueke • solo_traveller • au
10
2026-06-26 • via Nuitee
D
Duanduan • family_with_children • au
8
好
Pros:

good

Cons:

房间里太干，有加湿器就更好了

2026-06-26 • via Nuitee
A
Abyb1 • solo_traveller • au
10
Cons:

That I had to go into multiple lifts to get to the event floor i needed to when staying in the hotel.

2026-06-24 • via Nuitee
H
Helen • extended_group • au
10
2026-06-23 • via Nuitee
J
Jovan • family_with_children • au
10
2026-06-22 • via Nuitee