Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable and clean rooms
Cons:
Issues with cleanliness
Location not ideal

Categories

Cleanliness
8.2
Several reviews highlighted issues with cleanliness, particularly in the bathroom, affecting the overall sentiment.
Service
10
Numerous reviews praised the exceptional service and the attentiveness of the staff.
Location
8.7
Mixed reviews mentioned location as being a bit off from the city center but overall acceptable.
Room Quality
9.7
Rooms received high praise for comfort, cleanliness, and quality of amenities.
Amenities
9.7
Amenities were well-regarded, including the gym, spa, and breakfast options.
Value for Money
9.2
Some felt the pricing did not match the quality of service and facilities, hence a slightly lower score.
Food and Beverage
9.2
Food quality was mostly good, though limited in some areas, resulting in an average score.
Overall Experience
9.7
Overall experience was generally very positive, with a few notable exceptions affecting specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:02

Property Description

Luxurious Accommodation
Discover the epitome of luxury at The Ritz-Carlton, Melbourne. With a central location and stylish design, our hotel offers a sophisticated retreat for discerning travelers.

Wellness and Dining
Indulge in a culinary journey at our on-site restaurant or unwind at the fitness center, indoor pool, and hot tub. Our commitment to your well-being ensures a rejuvenating stay.

Multilingual Staff and Nearby Attractions
Feel at ease with our multilingual staff fluent in Arabic, Mandarin, Greek, and English, ready to assist you at any time. Explore popular landmarks like Crown Casino Melbourne and State Library of Victoria just moments away.

Book now and elevate your Melbourne experience at The Ritz-Carlton.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

9.3
Based on 1139 reviews
Cleanliness: 8.2
Service: 10
Location: 8.7
Room Quality: 9.7
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.7
J
John • couple • au
10
My stay was great.
Pros:

Was great

Cons:

No complains

2026-08-20 • via Nuitee
R
Roman • family_with_children • at
9
2026-08-17 • via Nuitee
H
Hermann • family_with_children • de
9
Sehr schönes Stadthotel
2026-08-14 • via Nuitee
Y
yongxin • couple • au
10
2026-08-11 • via Nuitee
Y
yongxin • solo_traveller • au
10
2026-08-11 • via Nuitee
K
Karen • couple • au
10
最高のステイケーション
Pros:

とにかくホスピタリティが凄い。スタッフの方同士のコミュニケーションが素晴らしく、自分たちの情報がすぐに伝わっていてとても快適だった。空調や、部屋の綺麗さ、細部に至る所まで本当に至れり尽くせりで、また来ようと思った。

Cons:

何も無い。本当にない。全てハナマル100点満点のステイになりました。

2026-08-10 • via Nuitee
D
Dean • couple • au
10
Absolutely outstanding, the bar has been set for fine Dining Service and Facility’s.
Pros:

Outstanding Views, amazing, friendly, professional Staff.

And the Food at Atria was World Class, can’t recommend it enough!

Cons:

Wasn’t long enough need to book for 4 nights next time!

2026-08-10 • via Nuitee
J
Jakub • solo_traveller • au
9
2026-08-10 • via Nuitee
W
Wayne • solo_traveller • au
10
2026-08-08 • via Nuitee
R
Radha • couple • au
7
2026-08-08 • via Nuitee
S
Sabine • family_with_children • nc
8
2026-08-08 • via Nuitee
C
ching-fang • couple • tw
9
Pros:

高樓層視野佳，酒店人員素質優。

Cons:

沒有

2026-08-07 • via Nuitee
J
John • couple • au
9
2026-08-07 • via Nuitee
J
Jordan • solo_traveller • au
10
Great way to treat yourself
Pros:

Everything just felt very luxury. Staff were excellent.

2026-08-05 • via Nuitee
A
Anissa • couple • fr
10
2026-08-04 • via Nuitee
B
Bradley • couple • au
10
2026-08-04 • via Nuitee
K
Katrina • couple • nz
9
Lovely hotel will book again.
Pros:

Fantastic

Cons:

No chicken added to my Caesar salad on the following day bacon missing.

2026-08-03 • via Nuitee
A
Aline • couple • ph
10
👍🏻
Pros:

Comfort and service were excellent! We especially enjoyed using the sauna and pool.

Cons:

Location was not so good, but the tram rides were very convenient.

2026-08-02 • via Nuitee
W
Wanglucy6 • solo_traveller • au
9
Pros:

the staff is very friendly and welcoming, the room js clean and conforfy

Cons:

the dinner and breakfast is just ok, not worth the money

2026-08-02 • via Nuitee
J
Jordan • couple • au
10
2026-07-23 • via Nuitee