Blue River Boutique Hoi An Hotel

Hotels
9.3 (184 reviews)
243 Nguyen Tri Phuong , Hoi An , VN

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Quiet, peaceful location within easy walk/taxi of town
Friendly/helpful hosts who provide local suggestions
Good breakfast options (often praised)
Comfortable rooms
Pool available
Cons:
Last-minute cancellations or rooms not available on arrival
Overcharging / billing issues and pressure to use extras
Musty odors, humidity and visible mold reported
Inconsistent service (breakfast not always served, no cleaning/towel changes for some stays)
Property closures/unavailability reported in some cases

Categories

Cleanliness
7.8
Multiple guests reported musty odors, high humidity and visible mold in bathrooms/walls; some also noted a lack of daily cleaning and missing fresh towels.
Service
8.2
Mixed reports: several guests praised friendly, helpful hosts and attentive suggestions, while others experienced serious operational failures (last-minute cancellations, poor communication, no breakfast staff at times, billing issues and pressure to use third-party services).
Location
10
Consistently described as quiet and peaceful and well placed for those who prefer being away from the old town; within easy walk or taxi ride to the city centre.
Room Quality
10
Rooms were frequently described as nice and comfortable; however, a minority experienced last-minute unavailability of their reserved room.
Amenities
10
Amenities such as the pool and breakfast options were positively highlighted and the property was described as well equipped by multiple guests.
Value for Money
8.4
Several guests reported unexpected extra charges, overbilling and costs from last-minute rebooking after cancellations, which reduced perceived value despite good breakfast and facilities for others.
Food and Beverage
10
Breakfast was often praised as very good or amazing by multiple guests, though a few noted it was mediocre or unavailable on occasion; overall frequently highlighted as a strength.
Overall Experience
10
Overall a largely positive experience for many guests (peaceful location, friendly hosts, good breakfast and pool), though some stays were adversely affected by cancellations, billing and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 06:58

Property Description

Luxurious Amenities and Services
The Hoi An Blue River Hotel offers a wide range of luxurious amenities and services to ensure a comfortable stay for all guests. From the outdoor swimming pool and garden to the shared lounge and terrace, every corner of the property is designed for relaxation and enjoyment.

Delightful Dining Options
Indulge in a culinary experience at the hotel's restaurant, or try your luck at the on-site casino. For a more casual dining experience, room service is also available. Start your day right with an à la carte breakfast served every morning, setting the perfect tone for a day of exploration in Hoi An.

Convenient Location and Activities
Located near popular attractions such as the Japanese Covered Bridge and Hoi An Historic Museum, the hotel offers easy access to the best of Hoi An. Explore the area on two wheels with bike hire services, or simply unwind by taking a leisurely bike ride through the picturesque surroundings. Book your stay at Hoi An Blue River Hotel now to experience the perfect blend of luxury and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 184 reviews
Cleanliness: 7.8
Service: 8.2
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 8.4
Food and Beverage: 10
Overall Experience: 10
C
Chris • solo_traveller • au
1
Cons:

Hotel is no longer operating. Wasted time And money looking for alternative accommodation. Told booking .com about it and they said they'd get back to me in 24hrs, and got no reply after my complaint. All in all, pretty shitty experience.

2026-06-10 • via Nuitee
R
RG • extended_group • ca
7
Pleasant spot to spend a few days.
Pros:

Breakfast was very good, with a few options to choose from. The room was nice and comfortable. The pool was a nice refreshing addition. The staff were friendly and helpful. The location was quite a bit removed from the old town. Some might find that to be too far, but we really liked that it was away from the hustle of the busy old town. It was an easy walk or taxi ride into town.

Cons:

Although I had booked my room weeks in advance, on the day of my arrival they did not have a room for me. They initially offered to find me a room at another hotel close by but failed to do so. I was able to stay with my friends in the same hotel for one night until my room was ready. They hadn't adjusted the bill automatically when it was time to check out - they would have charged me for that night.

2026-05-12 • via Nuitee
M
maeva • extended_group • fr
1
2026-05-10 • via Nuitee
M
Marius • couple • gb
1
Pros:

This property is not available any more

2026-05-08 • via Nuitee
G
Giada • family_with_children • it
1
Cons:

Purtroppo hanno cancellato la mia prenotazione il giorno prima del mio arrivo, per me è stato un problema trovare un'altra struttura allo stesso prezzo con così poco preavviso.

2026-05-05 • via Nuitee
S
Stian • extended_group • de
1
2026-04-18 • via Nuitee
L
Lucy • extended_group • de
6
Insgesamt nicht überzeugend
Pros:

Lage
Frühstück

Cons:

Man sollte vorsichtig sein, wenn man mehrere Leistungen (wie Wäscheservice, Ausflüge oder Transport) über die Unterkunft bucht. Die Abrechnung erfolgt oft erst am Ende, und wir haben leider zu spät festgestellt, dass uns deutlich zu viel berechnet wurde. Außerdem wurden wir ziemlich unter Druck gesetzt, bei einer befreundeten Schneiderin Kleidung anfertigen zu lassen.

Außerdem roch es muffig und man sieht Schimmelspuren an den Wänden.

2026-04-13 • via Nuitee
A
Aysel • couple • az
8
2026-04-12 • via Nuitee
J
Joseph • family_with_children • ca
5
Pros:

Remote location was quiet.

Cons:

Did not like the service. Breakfast was mediocre. Had a simple breakfast the first night. The following day there was no one around to make breakfast. We left the next day no refund. We had booked for one month. Took our losses.

2026-04-07 • via Nuitee
K
Kritish • couple • mu
1
2026-04-04 • via Nuitee
F
Floriane • couple • fr
9
Bien
Pros:

Bien placé, confortable

Cons:

Odeurs d’égouts et beaucoup d’humidité dans la salle de bain

2026-04-04 • via Nuitee
A
Anna • couple • dk
9
Amazing, would book again
Pros:

The host was so lovely and she really took her time to give suggestions to us. The breakfast was also amazing each time, and the location was so peacefull, just little walk away from the city

Cons:

We had no cleaning for all the 5 days we stayed there, and no new towels.

2026-04-03 • via Nuitee
D
David • family_with_children • fr
1
Hôtel assez loin du centre mais bien équipé mais chambre indisponible
Pros:

L'emplacement était bien ainsi que la qualité de l'hôtel et du petit déjeuner.

Cons:

Le fait que la chambre dont nous devions disposer ait été annulée la veille est une chose que l'on peut comprendre mais nous réserver dans l'hôtel d'à côté la chambre la pire possible pour une seule nuit alors que nous en avons payé 3, alors que nous avions bien insisté pour avoir les mêmes conditions.
Nous avons dû exiger le remboursement de 2 nuits non passées (puisque le second hôtel était complet les 2 nuit suivantes) et trouver un hôtel plus cher moins bien placé car réservé au dernier moment.
Bien compréhensif qu'une chambre puisse au dernier moment ne pas être louable la moindre des choses est de permettre au client d'être au moins aussi bien logé voir mieux.

2026-04-02 • via Nuitee
N
Nicolas • family_with_children • fr
8
2026-04-02 • via Nuitee
M
Mats Jasper • family_with_children • de
3
Enttäuschend
Pros:

Das Frühstück war gut und die Aussicht auf den Fluss war schön.

Cons:

Als wir unser Zimmer betreten haben, lag ein sehr muffiger Geruch in der Luft und es hat extrem nach Schimmel gerochen. Diesen konnte man vor allem im Badezimmer auch sehen. Trotzdessen, dass wir die gesamte Zeit über unser Fenster und die Balkontür offen gelassen haben, wurde der Geruch nicht besser. Daher haben wir nach einem neuen Zimmer gefragt. Da sie die Nacht ausgebucht waren, wurde uns versichert, dass wir am nächsten Tag ein neues Zimmer bekommen könnten. Am nächsten Vormittag haben wir dann die Nachricht erhalten, dass wir doch kein neues Zimmer bekommen könnten, weil sie komplett ausgebucht wären. Nachdem hatte ich dann darum gebeten, dass wir früher auschecken. Dies hat nach einem langen hin und her dann erfreulicherweise funktioniert. Sodass wir nach der einen Nacht ohne Mehrkosten die Unterkunft wechseln konnten. Eine andere Unterkunft hätte uns vermutlich einiges an Stress erspart. Wir würden die Unterkunft definitiv nicht weiterempfehlen!

2026-04-01 • via Nuitee
M
Math • family_with_children • ca
1
Cons:

Ils ont cancellé ma réservation le matin meme . Jai du m'organiser.

2026-03-26 • via Nuitee
I
Ines • solo_traveller • be
6
Spacious room not far from center. Cleaness could be improved
Pros:

Location not far from center
Big room

Cons:

Doesn’t look too much as on the pictures
Cleaness. Just bad you can’t tell some spots haven’t been cleaned for years. Mold in the shower
No place to hang clothes even if there is a back garden

2026-03-25 • via Nuitee
R
René • solo_traveller • ca
5
Pros:

Breakfast was a joke but not a funny one. I just had coffee bread, butter and jam. The coffee was undrinkable, I thought the milk had gone off. I informed (in sign language) the lady who had served me and she replaced it, muttering under her breath (in Vietnamese), the text was lost on me but the tone and body language were not. The second cup was bad too. As for the bread butter and jam, it was the usual plastic containers, the jam was jam in name only. I skipped breakfast the following day.

Cons:

The manager was absent most of the time. There was nobody to talk to about anything. She reappeared at check-out time to collect the money.

2026-03-25 • via Nuitee
A
Alm • extended_group • fr
4
bon emplacement mais gros manque de nettoyage
Pros:

- très bon accueil des hôtesses, petit déjeuner correct qui permet de rencontrer les autres clients
- la localisation au calme face a la rivière, a 15min à pied du centre
- lits confortables
- le service taxi pratique pour aller à l’aéroport (350k)

Cons:

malheureusement bcp de choses n’allaient pas :
- l’humidité et les fortes odeurs, ma sœur fait de l’asthme, ça a été des nuits compliquées
- la saleté au sol, sur les étagères, les toiles d’araignées, les taches d’humidité sur les murs dans les chambres
- les parties communes sales (sol, table dehors…) la lanterne trouée c’est dommage à Hoi An
- le point d’eau qui n’est pas une piscine
- les vélos en très mauvais état qui méritent d’être graissés et nettoyés (ça nous a fait perdre du temps le matin…)

un grand nettoyage est plus que nécessaire, ainsi que des nettoyages quotidiens!

2026-03-24 • via Nuitee
B
Ben • couple • ie
7
2026-03-22 • via Nuitee