Illa Cozumel

Hotels
Independent
8.8 (58 reviews)
Centro, Cozumel, QROO, 77600 , Cozumel , MX

Facilities

Free WiFi
Wheelchair accessible
Front desk (limited hours)
Parking (limited spaces)
Free self parking
Housekeeping on request

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Dirty pool cushions
Limited breakfast options

Categories

Cleanliness
8.13
The pool area had dirty cushions and the room had large cracks in the walls.
Service
9.6
Service was satisfactory and on par with standard quality for this hotel tier.
Location
9.64
Excellent location but misleading information about parking availability.
Room Quality
8.59
Room was spacious and comfortable, but had noticeable wear and tear.
Amenities
8.62
Amenities provided a pleasant experience, though some need improvement.
Value for Money
9.08
Decent value for a hotel in this category, but some offerings were too simplistic.
Food and Beverage
7.63
Breakfast options were limited and lacked variety, not meeting expectations.
Overall Experience
9.1
Overall a pleasant stay despite some issues with cleanliness and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:50

Property Description

Outdoor Pool and Complimentary Wi-Fi
Convenient Location
Cozy Guestrooms with Amenities

Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access. The front desk is staffed during limited hours. Free self-parking is available onsite. Make yourself at home in one of the 19 air-conditioned guestrooms. Distances are displayed to the nearest attractions such as San Miguel Church, Central Plaza, and Cozumel Maritime Terminal. The nearest major airport is Cozumel Intl. Airport. With a stay at Illa Cozumel in Cozumel (Colonia Centro), you'll be within a 15-minute walk of Punta Langosta Pier and San Miguel Church. Book now for a memorable stay at our cozy hotel.

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.8
Based on 58 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 7.63
Overall Experience: 9.1
M
Maricarmen family
8
Pros:

tiene un antro y desde que llegamos hasta que nos fuimos toca la musica a muy alto volumen, no deja dormir, fue terrible las 3 noches.

2025-08-26 via Nuitee
F
frédéric
10
Séjour agréable
Pros:

Nous recommandons d'éviter les 2 premières chambres à l'entrée car la vue de la fenêtre donne sur un mur surmonté de fil barbelé ! Les autres chambres ont une petite terrasse et sont face à de très belles plantes (comme sur les photos), ce qui est quand-même beaucoup plus charmant et surtout moins déprimant que le barbelé ! Notre chambre était spacieuse , la literie très confortable mais il y avait (en tout cas dans notre chambre, ce qui n'est peut-être pas le cas dans les autres) pas mal de grosses fissures au mur, ce qui donne un aspect dégradée à la chambre. Le coin piscine est très agréable mais les coussins des transats un peu sales. Le petit déjeuner est a volonté mais est simplement composé de café ou thé, viennoiseries ( dont certaines très sèches), fruits (pommes entières) et jus fruits (non naturels). Pour nous, c'était trop simple et peu varié mais pour ceux qui déjeunent léger, ça peut peut-être suffire. L'hôtel est très bien placé mais pas de parking contrairement à ce qui est indiqué dans hôtel.com. Il faut se garer dans la rue et nous n'avons jamais eu de places devant.

2025-08-07 via Nuitee
L
Luis
10
Pros:

Muy bonito, podrían cambiar cerraduras por unas mejores pero lo demás muy bien

2025-07-21 via Nuitee
N
Norma
10
Pros:

Muy buena opcion de hospedaje, bonito, limpio. Cerca del centro

2025-07-05 via Nuitee
D
Daniel
10
Pros:

De las mejores opciones q he encontrado en Airbnb, en todos los aspectos, gracias

2025-06-10 via Nuitee
E
eduardo partner
10
Pros:

Todo bien

2025-05-26 via Nuitee
A
Amy partner
10
Pros:

Thos hotel was Absolutely Wonderful!!! We would stay here again and we definitely recommend it to anyone looking for a super central hotel while in Cozumel.
All of the shops and restaurants are within a one to ten minute walk.
The staff are SO friendly and the continental breakfast that's included is just Great. The fresh squeezed OJ is Fantastic 😊
The only thing I would mention is that I think this hotel is Perfect if you are out doing activities. If you are looking to just chill by a pool and have some drinks from the bar I would choose another hotel because the pol is super tiny and there isn't a restaurant or bar at the hotel.
This being said ... definitely stay here if you are going to be out and about and just want to cool down after.
Thanks to all the staff for making our time in Cozumel sooooo fun.
Amy and Clint from Canada 🤗

2025-05-10 via Nuitee
E
Eduard
10
Pros:

Freundliches Personal, saubere und Schöne Unterkunft. Zimmer groß und geräumig.
Was uns besonders gut gefallen hat, war ein Wasserspender. In der Früh gab’s ein Mini Frühstück mit Obst, süßem Gebäck, Säfte, Tee und Kaffee.
Von uns eine klare Empfehlung.

2025-05-04 via Nuitee
V
Valerie partner
8
Pros:

Lovely, small unique hotel. Close to restaurants, transportation, safe and walkable.

2025-04-06 via Nuitee
L
Lucie partner
8
Pros:

Dry nicely laid out for. a 2 star hotel.
Nice staff / good continental breakfast.
As it’s located in Centro, very close to nice restaurants

2025-03-27 via Nuitee
J
JOSE
10
Muy recomendable
Pros:

Muy buena experiencia. Muy recomendable.

2025-03-25 via Nuitee
D
Douglas Richard partner
10
Pros:

We stayed here 9 days and found it to be very good for us. The area has many good places to dine that were very nicely priced. The hotel staff were all friendly and helpful (special shout out to Carlos who was a pleasure to see every day!). Our only negative was that there needs to be more clothes hangers and clothes storage in the rooms...we do not like working out of a suitcase on an extended stay.

2025-03-22 via Nuitee
C
Christopher partner
8
Pros:

The online pictures were a little misleading. The pool and pool area was much smaller than the pictures looked. The room was pretty nice however the tile flooring showed a lot of wear and tear. It was very clean though and always smelled so good when you walked into the room. We are divers, so the room and hotel wasn't why we were there, but it could have been a little nicer.

The location was perfect if you want to be in town. It's one block from a taxi station so getting anywhere was very easy and there are multiple restaurants in walking distance. I would recommend this hotel in spite of the few things noted.

2025-03-21 via Nuitee
J
José de jesus
10
Pros:

Excelente la verdad

2025-03-19 via Nuitee
K
Katherine partner
10
Pros:

Enjoyed the location of the hotel, security of the property and good housekeeping. Our towels were refreshed when needed and toiletries refilled. AC works, shower was good and bed comfortable with blackout shades doing their job. We didn’t notice any noise issues when staying over a weekend. Would certainly stay again!

2025-03-17 via Nuitee
K
Karen family
10
Pros:

Beautiful place, close to everything

2025-03-16 via Nuitee
D
Diego partner
4
Pros:

El hotel está súper descuidado lleno de suciedad en las habitaciones. Este hotel se vende como boutique pero está muy lejos de ser uno.

2025-03-10 via Nuitee
C
Corrina partner
10
Pros:

Super close to ferry, airport and shopping. The grounds, our room and the staff were absolutely lovely. Would definitely stay here again

2025-03-09 via Nuitee
D
Daniela
10
Pros:

linda experiencia solo que no cuenta con estacionamiento dentro de las instalaciones.

2025-03-09 via Nuitee
J
Johnatan Gabriel
10
Pros:

Todo bien

2025-03-08 via Nuitee