Zaha Taiba Hotel

Hotels
8.6 (10459 reviews)
Abi Zur Al Ghafari 7162 , Al Madinah , sa

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Staff adhere to local safety protocols
First aid kit available
Shared stationery like menus, pens are removed
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Cons:
Service quality issues
Breakfast options limited

Categories

Cleanliness
8.31
General feedback indicates good cleanliness, but issues with maintenance and some negative experiences noted.
Service
8.78
Mixed reviews on service quality; some staff received praise while others were criticized for unprofessionalism.
Location
8.82
Close proximity to Al Masjid-e-Nabawi, good for exercise, although some find it too far from the central location.
Room Quality
8.77
Rooms are spacious and comfortable, but some maintenance issues reported.
Amenities
8.8
Amenities noted to be acceptable; however, breakfast options were found lacking by some guests.
Value for Money
8.76
Rate felt high considering service inconsistencies and issues with deposits.
Food and Beverage
7.81
Breakfast received negative feedback for quality and organization.
Overall Experience
8.78
Feedback reflects a generally positive stay, tempered by significant customer service and operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:41

Property Description

Luxurious Rooms with Modern Amenities
Indulge in comfort with air conditioning, free WiFi, and flat-screen TVs in every room. Enjoy city views from select rooms and unwind in a private bathroom with complimentary toiletries.

Convenient Location near Major Attractions
Explore Mount Uhud, Qiblatain Mosque, and Al-Masjid an-Nabawi just a stone's throw away. With King Fahad Garden and Knowledge Economic City in close proximity, your stay promises both leisure and business opportunities.

Exceptional Service and Assistance
Our multilingual staff at the 24-hour front desk are dedicated to ensuring your stay is memorable. Count on us for valuable insights and assistance throughout your visit.

Experience the perfect blend of comfort and convenience at Zaha Taiba Hotel. Book your stay now for an unforgettable journey in Al Madinah.

Important information:

1- Please note that non-Muslims cannot enter the cities of Mecca and Medina without special permission from the government.

2- This hotel reserves the right to cancel reservations that have not been confirmed after 8 pm on the day of arrival.

3- Please note that “Ramadan Iftar” will be served instead of morning breakfast, during the holy month of Ramadan.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.6
Based on 10459 reviews
Cleanliness: 8.31
Service: 8.78
Location: 8.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
M
MOHAMMED extended_group sa
6
Everything was good except the cleaning of the room once i complained the room has been changed. One more thing for wash
Pros:

Everything

Cons:

Clean

2026-03-08 via Nuitee
M
Malik solo_traveller pk
8
2026-03-07 via Nuitee
عبدالرزاق extended_group sa
10
2026-03-07 via Nuitee
M
Muhammad couple sa
10
اقامه جميله وان شاءالله اكرر الاقامه فيه
Pros:

جداً نظيييييييييف

Cons:

كان في انشأت حول لفندق وازعاااج

2026-03-07 via Nuitee
محمد family_with_children ma
6
Pros:

كانت نظافة جيدا
الاستقبال جيد جدا

Cons:

عدم نظام أثناء الأكل مع ناس

2026-03-07 via Nuitee
S
Salim family_with_children dz
5
2026-03-07 via Nuitee
M
MOHAMMED family_with_children sa
10
2026-03-07 via Nuitee
S
Sbai couple fr
10
2026-03-07 via Nuitee
M
Mohamed extended_group sa
10
Pros:

الغرف نضيفه وجميع العاملين محترمين

2026-03-07 via Nuitee
H
Hany solo_traveller eg
7
Pros:

الغرفة جيده و كبيرة
نظيفة

Cons:

الطعام كان سىء جدا
بوفيه الافطار الطعام بارد للغايه و طريقه الطهى سيئه جدا و طريقه العرض فى منتهى السوء
تم تقديم شكوى على الرقم الموضح بالاستقبال و لا يوجد اى رد

2026-03-07 via Nuitee
C
Chouami family_with_children fr
10
2026-03-07 via Nuitee
Y
Yasser family_with_children eg
8
2026-03-07 via Nuitee
A
Abdul Saad Nur-Ud-Din family_with_children mu
8
Pros:

The location and the staffs.

Cons:

Almost same food everyday.

Bed very uncomfortable and cause body pain.
I pay cheaper hotel with more stars and much better comfort.

I was blocked with my daughter in the stair cases area during emergency and lifts were out of service. I climb the stairs till my floor level but the door to enter inside were closed. When I returned back on ground floor, the emergency exit door was and locked. I have to knock the door very hard and shout to open from outside. They did after loud alarm went out.

Everyday, the emergency alarm is activated at night or early morning. This is not convenient for babies and toddlers. People at some point did not exit their room and took this seriously. The day there is a real emergency they might not exit at all due to this routine of false alarm.

I truly believe for such price better services can be offered as well as safety.

2026-03-07 via Nuitee
A
Ahmed family_with_children sa
9
2026-03-07 via Nuitee
S
Saud Ahmed family_with_children in
9
Pros:

Good clean rooms. Staff was helpful. Continuous shuttle service. 10-15 min walking distance to the Haram. Great breakfast.

Cons:

Price was a bit high

2026-03-06 via Nuitee
N
Neem family_with_children gb
10
2026-03-06 via Nuitee
S
Shahrukh couple pk
8
2026-03-06 via Nuitee
M
Muhammet selim solo_traveller tr
8
2026-03-06 via Nuitee
Y
YUSUF extended_group tr
8
2026-03-06 via Nuitee
G
guerrout family_with_children sa
9
Pros:

"I recently stayed at this hotel and had a wonderful experience. The location is exceptional, being just a short walk from Al Haram, which makes attending prayers very convenient.
The room was impeccably clean and well-maintained throughout my stay. I was also very impressed with the Iftar service; the food quality was excellent and offered a great variety. I highly recommend this hotel for anyone visiting Al Madinah for prayer."

2026-03-06 via Nuitee