Zaha Taiba Hotel

Hotels
8.6 (11247 reviews)
Abi Zur Al Ghafari 7162 , Al Madinah , sa

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Private parking
Accessible parking
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Cons:
Service quality issues
Breakfast options limited

Categories

Cleanliness
8.31
General feedback indicates good cleanliness, but issues with maintenance and some negative experiences noted.
Service
8.78
Mixed reviews on service quality; some staff received praise while others were criticized for unprofessionalism.
Location
8.82
Close proximity to Al Masjid-e-Nabawi, good for exercise, although some find it too far from the central location.
Room Quality
8.77
Rooms are spacious and comfortable, but some maintenance issues reported.
Amenities
8.8
Amenities noted to be acceptable; however, breakfast options were found lacking by some guests.
Value for Money
8.76
Rate felt high considering service inconsistencies and issues with deposits.
Food and Beverage
7.81
Breakfast received negative feedback for quality and organization.
Overall Experience
8.78
Feedback reflects a generally positive stay, tempered by significant customer service and operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:41

Property Description

Luxurious Rooms with Modern Amenities
Indulge in comfort with air conditioning, free WiFi, and flat-screen TVs in every room. Enjoy city views from select rooms and unwind in a private bathroom with complimentary toiletries.

Convenient Location near Major Attractions
Explore Mount Uhud, Qiblatain Mosque, and Al-Masjid an-Nabawi just a stone's throw away. With King Fahad Garden and Knowledge Economic City in close proximity, your stay promises both leisure and business opportunities.

Exceptional Service and Assistance
Our multilingual staff at the 24-hour front desk are dedicated to ensuring your stay is memorable. Count on us for valuable insights and assistance throughout your visit.

Experience the perfect blend of comfort and convenience at Zaha Taiba Hotel. Book your stay now for an unforgettable journey in Al Madinah.

Important information:

1- Please note that non-Muslims cannot enter the cities of Mecca and Medina without special permission from the government.

2- This hotel reserves the right to cancel reservations that have not been confirmed after 8 pm on the day of arrival.

3- Please note that “Ramadan Iftar” will be served instead of morning breakfast, during the holy month of Ramadan.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.6
Based on 11247 reviews
Cleanliness: 8.31
Service: 8.78
Location: 8.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
M
Mohammed couple sa
10
2026-06-27 via Nuitee
يزن couple sa
6
ممتازة وهادئة ولكن سلبيه بسبب الملاحظات اعلاه
Pros:

قربه من الحرم ، بشاشه الموظفين ، الغرف نظيفة ، الماء ساخن وممتاز

Cons:

الفطور جدا سيئ ولا يوجد تنوع ، الحفريات التي تحول المكان الف 100 مره لاوصل المكان ، الكدادين مزعجين جدا ، مافي مطاعم نظيفة جنب الفندق ، العمال مزعجين وهم ينظفون، الحجاج ابدا مافي ذوق يصارخون ويدافشون ، تجربة غير موفقة ولن أعيدها

2026-06-27 via Nuitee
Q
Qadeer solo_traveller sa
8
2026-06-27 via Nuitee
R
RAID family_with_children us
8
Good value for money
Pros:

Thank you to the two staff members at Zaha Taiba Hotel—Abdul Razzaq and SHAHINALOM—who helped us carry our bags. Special thanks also go to the courteous bus driver, Fida Hussain (from Pakistan), who drove us to and from the Prophet's Mosque, as well as the hotel reception staff especially Sultan; he was the reason we chose this hotel.

Cons:

The hotel needs at least one additional bus. There are frequent issues with the bathrooms on the 10th floor, and they have not been repaired for several days.

2026-06-27 via Nuitee
عبدالسلام family_with_children sa
1
2026-06-27 via Nuitee
W
wael solo_traveller eg
10
Pros:

فندق نضيف جدا واستقبال رائع

2026-06-27 via Nuitee
A
Ahmed solo_traveller sa
10
Pros:

الخدمه فوق الممتازه من طاقم عمل كامل وخصوصا سائق الباص ممتازه جدا

2026-06-27 via Nuitee
A
Ansari solo_traveller sa
3
Pros:

Should be considered last choice
Haram distance far away
Hotel bus service not consistent

2026-06-27 via Nuitee
A
Adnan Ashraf137 solo_traveller pk
9
2026-06-26 via Nuitee
أبو وليد family_with_children sa
6
2026-06-26 via Nuitee
I
Ibrahim couple sa
1
2026-06-26 via Nuitee
M
Mohammed S Ammari family_with_children sa
10
2026-06-26 via Nuitee
A
Abdullah Allam solo_traveller tr
8
2026-06-26 via Nuitee
H
Hassan family_with_children sa
7
2026-06-26 via Nuitee
M
Muhammad Mohsin couple ae
10
Pros:

good service specially Fida Khan shuttle bus driver dropping from Hotel to mosque very professional and punctial always on time very impressive service

2026-06-25 via Nuitee
صالح أحمد family_with_children sa
8
2026-06-25 via Nuitee
O
Omer couple gb
4
2026-06-24 via Nuitee
A
Abdul solo_traveller za
6
Good need to fix this staff need to smile at reception
Pros:

Hotel is good stayed many times before.
Driver fida bus service excellent.. dedicated person.
Mr Fida was great the person responsible for transport to and from Haram on time and dilligent was great experience

Cons:

Check in n checkout is very time consuming... You yave to wait for room checks prior to leaving and whilst sitting they forget about you
Bed this time had bugs not a comfortable sleep

2026-06-24 via Nuitee
M
Mohd Asri couple my
7
For the hotel its ok, for you to attcach to Masjid is quite hard except you willing to pay extra for the taxi.
Pros:

It was nice place to stay but really 10 to 15 minutes walking to Masjid An Nabawi.

Cons:

It is said there is a shuttle. Yes it is but only one bus operating in the morning start about 3.30 in the morning for Fajr, and if you you need to pay for taxi to return to hotel because the shuttle start operating at 11 o’clock dir every 20 to 30 min waiting.

2026-06-24 via Nuitee
M
Motasem family_with_children sa
10
2026-06-24 via Nuitee