Leedon Hotel & Suites Surabaya

Hotels
9.8 (55 reviews)
Jalan Jaksa Agung Suprapto No. 37 , Surabaya , id

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Great value for money
Cons:
Limited breakfast options
Issues with spa services

Categories

Cleanliness
9.88
The cleanliness of the room, bed, and bathroom was very impressive.
Service
10
Firdaus was especially accommodating and very friendly to us. The service at the reception was good and fast.
Location
9.88
Leedon Hotel Surabaya is located in a quiet and peaceful residential area, and it is close to several malls.
Room Quality
10
The room was very comfortable and more spacious than other hotels in the same price range.
Amenities
9.88
The hotel has a swimming pool, a fitness center, and standard amenities that were satisfactory.
Value for Money
10
Considering the room condition, service quality, location, and amenities, the hotel provided solid value for the price.
Food and Beverage
8.88
Breakfast with much variety, although not the best quality; food was often not warm.
Overall Experience
9.88
I had a very pleasant stay; the price I paid was well worth the facilities and comfort I enjoyed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:46

Property Description

Luxurious Accommodation
Leedon Hotel & Suites Surabaya, located just 1.7 km from Gubeng Train Station, offers 4-star accommodation with a fitness centre, free parking, and a restaurant. The hotel features spacious guest rooms equipped with modern amenities including air conditioning, a safety deposit box, and a flat-screen TV.

Convenient Amenities
Guests can enjoy free WiFi, room service, and a 24-hour front desk for a comfortable stay. Families can opt for the hotel's family rooms, while popular attractions like Submarine Monument and Cheng Hoo Mosque are nearby.

Ideal Location
Situated close to key landmarks and only 16 km from Juanda International Airport, Leedon Hotel & Suites Surabaya is the perfect choice for both leisure and business travelers. Book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 55 reviews
Cleanliness: 9.88
Service: 10
Location: 9.88
Room Quality: 10
Amenities: 9.88
Value for Money: 10
Food and Beverage: 8.88
Overall Experience: 9.88
J
Jennie couple gb
7
Nice large bed and big choice of Breakfast
Pros:

Large comfy bed. Wide selection of breakfast.

Cons:

2 of staying they don't 2 key card fobs as std, wanted deposit for 'extra' fob. Hard work with room service payment - they don't allow you to run a tab and pay next time in reception. We would have put a card seem untrusting when could have put items on one of our payment cards. We have a firestick would have been good to able to plug into TV hdmi socket at channels limited of UK. Lift doors close on you so be careful!

2026-02-27 via Nuitee
S
Sumiyati Marlies Theresia couple nl
10
Pros:

Lief personeel, op loopafstand naar de grote mall en het centrum

Cons:

Niks

2026-02-22 via Nuitee
S
Smith solo_traveller au
7
good location, very clean but gym not extensive
Pros:

I liked the location. It was closer to everything than I had anticipated.

Cons:

The gym was not much, especially considering I had chosen to stay there on the basis of access to a gym. Some other facilities in an already quite open room would have improved my stay.

2026-02-10 via Nuitee
A
Ayoub solo_traveller be
10
2026-01-30 via Nuitee
E
Elmaze couple fr
10
Incroyable séjour, l’établissement est super propre et le personnel est super accueillant.
Pros:

Du personnel à la propreté de l’établissement tout est parfait.
Petit clin d’œil au pain au chocolat.
Merci pour l’accueil

Cons:

Tout est parfait !

2026-01-28 via Nuitee
M
MichaelTravel1 solo_traveller no
10
2026-01-06 via Nuitee
I
Imelda couple sg
8
Great value for money and location is great.
Pros:

Firdaus was especially accommodating and very friendly to us. He remembered us and were willing to provide us service beyond the expected.
The staff as well overall in the hotel were all friendly and also hospitable to my family and I.

Cons:

The breakfast was quite limited, but overall still good. The honey provided for the pancake was quite sour and I was glad that they removed it the next day.

2026-01-02 via Nuitee
S
Sheila solo_traveller nl
6
Prima voor 2 nachten, prijs kwaliteit is ook goed
Pros:

Het bed lag erg lekker

Cons:

De locatie vonden wij minder

2025-12-18 via Nuitee
D
David couple es
10
2025-12-08 via Nuitee
D
Daniel extended_group at
8
Pros:

Good hotel for a good price. Modern, nice lobby, friendly Reception, we also had a massage which was fine. Breakfast with much variety (although not best quality).

Cons:

Breakfast: better less variety, but better quality (food Was often not warm etc). But all in all good value for that price.

2025-11-29 via Nuitee
P
P2980DBwillc Family
10
I had a very pleasant stay at this hotel. The price I paid was well worth the facilities and comfort I enjoyed.
Pros:

Leedon Hotel Surabaya is located in a quiet and peaceful residential area, and it is close to several malls, such as Tunjungan Plaza (2.7 km), Grand City Mall (1.2 km), and BG Junction (2.4 km).
The hotel's atmosphere is also calm and peaceful. The room I stayed in was more spacious than other hotels in the same price range. The room was very comfortable, had a fairly wide work desk, a secretary chair, a desk lamp with adjustable brightness, and a kind of elongated stand for storing items that can even be used to sit or lie down if desired.
The bathroom was spacious with a spacious shower area. There was a smart TV with internet, a refrigerator, an electric kettle, a safe, central air conditioning, and a connecting door to the next room.
The amenities provided were standard, a set of toiletries, two bottles of drinking water, coffee, tea, and sugar sachets.
The room was very well lit, bright and evenly distributed. Sound from outside and from the next room was muffled quite well.
The cleanliness of the room, bed, and bathroom was very impressive. I also saw hotel staff even take off their shoes before entering an empty room to spray air freshener.
The service at the reception was also good and fast. There was a welcome drink and free popcorn for guests staying. They also sell bread, snacks, drinks, and gelato in the lobby. This hotel also has a swimming pool on the 19th floor with city views, a sauna, a fitness center, and a special spa room.

Overall Value
Considering the room condition, service quality, location, and amenities, the hotel provided solid value for the price. It would be a suitable option for travelers looking for a balanced combination of comfort and cost efficiency.
I really recommend this hotel for those who traveling with group or family, or who have to working while traveling.

2025-11-20 via Tripadvisor
V
victoria extended_group fr
9
Pros:

Hotel bien situé, propre, avec tout le confort.

Cons:

dans l'enceinte de l'hôtel il y a un service SPA, qui est un prestataire extérieur, nous avons voulu le tester pour se détendre, A FUIR!!!!!!!!!!!!!!!!!
prestation de 90 minutes terminée au bout de 60 minutes, les masseuses discutaient entre elles pendant le soin, ont omis une partie du corps, ne massaient pas mais effleuraient.
A la fin, elles ont exigé un Tips mini d'un montant important, la blague pour cette prestation désastreuse.
Nous sommes allées faire une réclamation à l'accueil de l'hôtel, qui a fait remonter notre mécontentement et nous a offert le diner pour cette expérience malheureuse.

2025-11-18 via Nuitee
T
thomasdU3695AD Couples
10
Couples
Pros:

Such a beautiful hotel, thankyou for a good service and early check in, i’ll amke sure to come back again, thankyou to Mrs berliana for the good service

2025-11-12 via Tripadvisor
J
Jeffrey extended_group nl
8
2025-10-06 via Nuitee
V
Voyager27638120608 Friends getaway
10
Perfect Hotel
Pros:

Everything was perfect. The stuff is super friendly and nice! Especially Mr. Hok (security manager) was amazing!
Thanks for everything

2025-09-25 via Tripadvisor
W
Wai Hong couple gb
8
2025-09-15 via Nuitee
A
Alan couple id
10
Excellent stay.
Pros:

This was my wife and i first stay at this hotel.
What a lovely hotel it is too.
Clean, nice size room, Good size swimming pool and gym.
Very helpful staff. kept up the good work.
Can parked for us and brought to the hotel entrance door when we left.
We would love to stay there again when we are in Surabaya.

Cons:

I know people have different ideas on how good an hotel is, but for us this hotel was excellent.

2025-09-13 via Nuitee
M
Malo couple fr
10
Pros:

L’accueil était parfait, la chambre très confortable, la piscine au 19ème et la salle de sport très bien également, et les massages agréables.

2025-09-13 via Nuitee
S
saoudm82 Family
10
The best hotel in Surabaya
Pros:

This very clean and good hotel with great fasilitas i hope come again here. Employee very Polite and helpful. The hotel has luxurious restaurants that serve delicious dishes.

2025-09-12 via Tripadvisor
T
tsabitah2025 Family
10
Recommend👍
Pros:

Very recommended👍👍
hotel,strategic location,good room and facilities, very good service too with ms.sherly🤍🤍

2025-09-12 via Tripadvisor