Alpine Crest Resort

Hotels
7.8 (476 reviews)
273 Carrie Cox Drive , Helen , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Hiking
Fishing
Mini golf
See all facilities

Review Highlights

Pros:
Great location
Beautiful views
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.66
Several mentions of cleanliness issues, including bugs and dirty conditions.
Service
8.13
Some positive mentions of service; had issues with check-in but instructions were provided.
Location
9.67
Multiple positive comments on the location being great and close to attractions.
Room Quality
6.62
Mention of outdated furnishings and inadequate room conditions.
Amenities
7.65
Mixed reviews on amenities with some positives but issues like ants noted.
Value for Money
7.61
Comments indicate a fair value for expected quality, but issues raised about cleanliness.
Food and Beverage
8.46
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
8.63
General enjoyment highlighted despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:00

Property Description

Luxurious Villas with Stunning Views

Fully Equipped Kitchens and Free Wi-Fi
Indulge in the convenience of having a fully equipped kitchen and stay connected with complimentary Wi-Fi during your stay at Alpine Crest Resort.

Relaxing Amenities and Activities
Enjoy a cozy balcony, comfortable seating area, and the option of a fireplace in select rooms. Explore the Chattahoochee River with paddle boat rentals right at the resort.

Nearby Attractions
Immerse yourself in the charm of Charlemagne's Kingdom just a short walk away, or venture to the picturesque Anna Ruby Falls and Unicoi State Park within a few kilometers.

Experience luxury and adventure at Alpine Crest Resort - book your stay now!

Important information:

Guests who intend to arrive outside normal check-in hours must call the property in advance at the phone number on the booking confirmation to make alternative check-in arrangements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 476 reviews
Cleanliness: 5.66
Service: 8.13
Location: 9.67
Room Quality: 6.62
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 8.46
Overall Experience: 8.63
T
Terry • couple • us
9
I’m always happy to stay at Alpine Crest
Pros:

Great apartment with wonderful views and facilities!

Cons:

I

2026-11-05 • via Nuitee
A
Amy • family_with_children • us
5
2026-10-27 • via Nuitee
A
Aundrea • extended_group • us
5
Pros:

Having a kitchen was good and also liked having two bedrooms with private baths. Also living room and a dining table gave us room to all gather together and visit.

Cons:

The smell when you first enter was most likely due to old carpet. The twin bed mattresses were bad. Very bouncy. There apparently is no noise curfew. Noisy neighbors every night we were there. Very outdated and overpriced.

2026-10-20 • via Nuitee
K
Karina • family_with_children • us
8
Condo in Helen, GA
Pros:

Location, staff, cleanliness, towels, amenities

2026-10-19 • via Nuitee
D
Douglas • couple • us
5
Someone should do a much better job cleaning than what we experienced
Pros:

Beautiful location

Cons:

Me and my wife have bad knees had to climb 2- flights of stairs, there was massive size cobb webs and big spiders everywhere I killed several of them I showed the check in lady she agreed it was very unacceptable The first time we ever stayed there before this visit was very nice. This time was just very sorry like no one wanted to clean the place properly. The spiderwebs was out of controls covering the windows. The spiders were crawling all over the place and they were very big and its carpets. Have big stains all over them. It looks like nobody cleaned the place at all. The coffee maker has stains all in the coffee maker. It needs to be thrown away and y’all should put a new one in there other than that it was good.

2026-10-18 • via Nuitee
J
Jonathan • family_with_children • us
7
Pros:

The staff was great. I lost some items one night and the night security personnel, Cathy, went above and beyond to help me locate the items I miss placed. She was absolutely incredible. Location to town is good, you come out behind Paul's Margarita Deck. The Alpine Crest is a good place to stay. Will return.

Cons:

The beds were not the most comfortable.

2026-10-14 • via Nuitee
S
Samantha • family_with_children • us
8
Pros:

It was like a 2 bedroom 2 bathroom apartment (cabin feel) tucked in the mountains but close enough to walk to main street and reasonably priced. It was clean, quiet and comfortable. The staff was super nice. We enjoyed a game of pool in the clubhouse. The staff checked on us to make sure that we had everything that we needed to play. There was an indoor swimming pool at the clubhouse which a few guests were enjoying. The restrooms in the clubhouse were clean.

It was a little dated but I didn't mind, everything worked as it should. I feel that is what gives it character. I enjoyed our stay and would stay there again.

Cons:

Not that I didn't like it, just a few suggestions. The grounds around the pond could use some lighting and upkeep. The walking path to main street could use lighting but I'm not sure if that belongs to Alpine or the town (just a suggestion) While we were there it had rained and we noticed a gutter had fallen on the clubhouse that we didn't notice before. I'm sure they repaired it quickly, so a little maintenance here and there.

2026-10-13 • via Nuitee
A
Alan • extended_group • us
9
Great times and even better friends. Oktoberfest was just icing on the keg.
Pros:

Everything was GREAT! The road up to the chalet was a bit scary but added to the excitement.

Cons:

I feel this resort is often under appreciated in reviews. Perhaps people may not consider what a chalet in the woods along a river should be… We love it! Suggest adding reflectors on the driveway turns for nighttime traffic.

2026-10-12 • via Nuitee
W
Wayne • solo_traveller • us
8
Pros:

Great location. Employees very pleasant and knowledgeable.

Cons:

Sofa bed very uncomfortable.

2026-10-11 • via Nuitee
D
David • solo_traveller • us
7
Pros:

Very convenient to downtown

Cons:

Beds were less than comfortable but adequate I guess

2026-09-19 • via Nuitee
G
Gary • solo_traveller • us
8
2026-09-18 • via Nuitee
H
Heather • couple • us
1
Location was great. Parking was insane and street was steep. Outdated and and he had roaches.
Pros:

Loved the location.

Cons:

It is run down. Please fix the decks and paint the siding.paint the units and replace flooring.

2026-09-14 • via Nuitee
J
Jackson • couple • us
9
2026-09-14 • via Nuitee
C
Chrity • couple • us
7
Pros:

Like most the comments on this resort it is very dated. Pretty sure Sophia and Rose and Dorothy stayed here 🤣. However it was incredibly clean and such an easy walk into town.

Cons:

The floors are incredibly squeaky in the high traffic area and you can hear your neighbors conversations. Our unit had carpet and we could small a faint smoking a
ELL but the unit was very clean.

2026-09-14 • via Nuitee
T
TaNeisha • family_with_children • us
1
Nasty, Spider webs, roaches, mold, mildew in the unit bedroom sheets and pillows nasty stains .
Pros:

The location was great it was a plus to be near the middle of downtown Helen and tubing area .

Cons:

Coming through the security gate to get check in was awesome, but once We arrived to the condo on Friday Sept 5th 2026 and enter into the condo it was nasty ass hell dirty carpet, spider webs, roaches , the master bedroom as we were preparing to go to bed the white sheets were dirty with bed bug stains, or dirt or blood not sure exactly but they were nasty along with the pillows and all I have pictures will attach the masters bedroom bathroom ceiling was full of mold/mildew as if it was a roof leak that needed taken care of and it hasn’t been it was a big spider web with spider crawling in it in the bathroom, Friday night I call the owner Mrs Annette she didn’t answer the first time I called so I had to call her and text her again she answer in the 2nd rings and said she will have the security guard come up with fresh sheets which Ms Doris who was oh so nice and very understanding she came right up took pictures and gave us new sheets and was willing to change us to a new unit in the morning which was fine we all slept downstairs verse upstairs due to we had a prior event early morning Saturday so Saturday when we got up I sent a text message to the owner to let her know how un please I was about the unit Dresden Unit #D303 and how nasty it was with the mold and mildew and all she could in her 1st text and only text say was I apologize the security officer offer to move you , which I stated she did but by you being g the owner I thought maybe I should have bought and sent pictures to you about your condo unit you own Ms Annette do after I text her all pictures etc I never got a response back from the 2nd text so Saturday evening when we arrived back to the gate the security guard Ms Doris had us another condo/unit waiting for us we went looked at it was really clean nice floors, carpet may have been renovated or kept up maybe by different owners which I hope Ms Annette didn’t own that unit which was E101 because it was totally clean and kept us than D303.

2026-09-09 • via Nuitee
T
Tom • solo_traveller • us
9
2026-09-09 • via Nuitee
M
Melissa • solo_traveller • us
7
Pros:

Location

Cons:

There waa roaches, cobwebs and spiders in the house. Could tell no one had vacuumed in a hot minute. Hot tub jets did not work out in the gueat house. The loft just wasn't very clean.

2026-09-07 • via Nuitee
T
Terry • couple • us
9
It is the best value in town
Pros:

Large size of the unit and beautiful view!

Cons:

Someone took my parking spot the first night

2026-09-04 • via Nuitee
B
Betsy • couple • us
1
Terrible will never return would have left day 1 but unable to get refund.
Pros:

Nothing

Cons:

Very dirty. Outdated . Dust on all surfaces. Was told they were still cleaning at 3 pm . Looked like the place had not been used in months . Dishwasher did not work. Had washer and dryer , dryer did not work . Outdoor grounds had trash . Appeared to have no upkeep .

2026-09-01 • via Nuitee
G
Gracelyn • family_with_children • us
9
2026-08-31 • via Nuitee