Media Central Hotel & Spa

Hotels
9.2 (1101 reviews)
108 Phố Hàng Bạc 108 Hàng Bạc, Hoàn Kiếm, Hà Nội , Hanoi , vn

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean rooms
Cons:
Noisy rooms
Basic breakfast
Some cleanliness issues

Categories

Cleanliness
8.51
Some reviews indicate cleanliness issues, including water leaks and smells in linens.
Service
9.98
Many reviews highlight friendly and helpful staff, contributing positively to the service experience.
Location
10
Consistently praised for being in a central and ideal location.
Room Quality
8.47
Rooms were described as clean, but some had issues with sound insulation and size.
Amenities
9
Generally sufficient amenities, although some guests felt limited by facilities.
Value for Money
9.46
Many guests felt it was good value, especially in comparison to other hotels.
Food and Beverage
8.51
Breakfast received mixed reviews, some found it basic and lacking quality.
Overall Experience
9.69
Overall, many guests had positive experiences and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:22

Property Description

Luxurious Amenities
Media Central Hotel & Spa offers a range of luxurious amenities such as a shared lounge, terrace, and a restaurant and bar. Guests can relax and unwind in style during their stay.

Comfortable Accommodation
Each room at the hotel is equipped with modern comforts including air conditioning, flat-screen TV, and a private bathroom. Some rooms even feature balconies with stunning city views, ensuring a comfortable and enjoyable stay for every guest.

Convenient Location
Located near popular attractions like St. Joseph Cathedral and Hanoi Opera House, Media Central Hotel & Spa provides easy access to the best of Hanoi. Explore the city with ease and return to a welcoming and convenient accommodation.

Experience luxury and convenience at Media Central Hotel & Spa. Book now for an unforgettable stay in Hanoi.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBA

Location

Guest Reviews

9.2
Based on 1101 reviews
Cleanliness: 8.51
Service: 9.98
Location: 10
Room Quality: 8.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.69
V
Veronica solo_traveller us
10
Excellent staff, clean and comfortable, and great location
Pros:

Wet clean, great central location, very comfortable beds. But what I liked the most was the amazing staff who are very friendly and helpful. They really Mae sure you have the best stay possible and will help you with any travel or tour arrangements. Highly recommend! :)

Cons:

Nothing :)

2026-03-14 via Nuitee
T
Trudie couple nl
8
Rustige locatie middenin de oude stad
Pros:

Ruime kamer en fijn bed. Midden in de oude stad maar in de kamer toch rust.

Cons:

We moesten vroeg weg en kregen ontbijt mee, dat was niet veel bijzonders en weinig.

2026-03-14 via Nuitee
M
My Dung Adeline solo_traveller fr
9
Super séjour
Pros:

Les personnels sont très gentils et serviables. Excellent emplacement.

2026-03-14 via Nuitee
C
Charlotte couple ie
10
Thank you for making our first night in Vietnam comfortable and wholesome
Pros:

Amazing property, right in the heart of Hanoi

Cons:

The staff were amazing, could not do enough for you. Jamie, you are a legend!

2026-03-13 via Nuitee
C
Chloe extended_group gb
10
A fabulous stay with the most amazing staff
Pros:

The best hotel we stayed it. Good breakfast. Clean rooms and a great location. The staff were fabulous and made us feel so welcome. Enjoyed the sky bar and overall our stay was perfect.

Cons:

No negatives

2026-03-12 via Nuitee
C
Cécile couple fr
7
Hôtel correct pour y passer qq nuits
Pros:

La chambre spacieuse, confortable et propre, l’accueil du personnel.

Cons:

Les parties communes pas très soignées, le rooftop très moyen, l’espace massage pas accueillant.

2026-03-11 via Nuitee
D
Didier family_with_children fr
10
Très satisfait
Pros:

L'emplacement au milieu de la vieille ville, la gentillesse du personnel, le calme malgré l'endroit animé, les chambres, le petit déjeuner et le rooftop pour les cocktails le soir.

2026-03-11 via Nuitee
R
Roderick extended_group gb
9
Nice hotel, great staff.
Pros:

Well located in the old quarter. Staff were lovely and very helpful. Nice calm place to rest before heading into the madness of the old quarter.

Cons:

Not the hotels fault but there was drilling going on in a nearby property that was annoying.

2026-03-11 via Nuitee
F
Felix family_with_children de
8
2026-03-10 via Nuitee
J
Jenny solo_traveller ch
9
Très bien!
Pros:

Parfait, très bel emplacement et très confortable/propre. Le personnel est très gentil et le petit déjeuner, délicieux, au dernier étage, donne accès à une vue sur la ville.
Seul point négatif, peut être un peu cher par rapport au service proposé.

Cons:

Très bien

2026-03-09 via Nuitee
K
Khanh family_with_children au
9
2026-03-09 via Nuitee
L
Lesley couple gb
9
Great if you want to be hassled to buy a tour…ok hotel
Pros:

Comfortable enough but it was misleading from the booking information as it was a room without a window…well a window that opened out immediately into a wall. Breakfast ok and staff friendly. We were very kindly given a gift on leaving which was very sweet and unexpected

Cons:

For those wanting to be located in the Old Quarter it’s very good…however that area wasn’t at all to our liking and moving away a bit to around the Temple of Literature is a lot more enjoyable for us.
Initially we had asked to extend our stay by a day which couldn’t happen as the hotel was fully booked…..that wasn’t a major problem but what was a major problem was being harassed to buy a tour….we had just arrived from a long travel, didn’t know where we would be sleeping and the last thing we wanted was to buy a tour….Using Google translate I repeated several times that I did not want a tour which seemed to fall on deaf ears and the receptionist repeated asked us for tours….very frustrating she would not take no I am not interested and asked several more times.

2026-03-08 via Nuitee
R
Ruby extended_group gb
10
2026-03-07 via Nuitee
M
Monika family_with_children pl
9
2026-03-07 via Nuitee
D
Dennis extended_group nl
8
2026-03-07 via Nuitee
A
Andrew family_with_children gb
10
2026-03-05 via Nuitee
A
Andrew family_with_children gb
10
Pros:

The location was great but the thing that made it was the staff. Unbelievably polite and helpful. Keep it up guys

2026-03-05 via Nuitee
E
Ellenore couple au
8
Spacious and clean, great location
Pros:

The hotel is in a great location, walking distance to a number of restaurants and bars and many tourist attractions around Hanoi. Our room was spacious and very clean. The staff were extremely friendly and accommodating.

Cons:

I appreciate there was always going to some noise being in the heart of the old quarter. However our bathroom window was blacked out and appeared to open in to a bar because it was quite noisy every night with loud music we had to ensure our bathroom door remained closed to block out most of the noise. Limited natural light in our room meant it was quite dark most of the time too.

2026-03-01 via Nuitee
R
Rohan extended_group gb
10
2026-03-01 via Nuitee
T
Thomas family_with_children de
9
Pros:

Well done*****

2026-03-01 via Nuitee