Happy Bay

Hotels
5.1 (17 reviews)
101 7th St , Bay City , us

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Facilities

Shopping on site
Television in common areas
Nightclub
Front desk (limited hours)
Billiards or pool table
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
See all facilities

Review Highlights

Cons:
Poor cleanliness
Terrible service
Bad room quality
Lack of amenities
No value for money
Negative overall experience

Categories

Cleanliness
2.5
Cleanliness was a major concern, as guests reported a lack of cleanliness across the property.
Service
1
Service was extremely poor, as guests were turned away and faced communication issues with staff.
Location
5
The hotel's location did not factor into reviews due to the negative experience encountered.
Room Quality
2
Room quality was rated very low, with guests having to find alternative accommodation.
Amenities
1
Amenities were not considered as the guests were not able to stay and experience them.
Value for Money
1
Value for money was deemed poor as guests were not able to check-in despite their reservation.
Food and Beverage
1
Food and beverage services were not evaluated due to the inability to stay at the hotel.
Overall Experience
1
Guests had a highly negative experience, being turned away and left to find alternative accommodation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 00:29

Property Description

Luxurious Amenities and Services

Happy Bay in Bay City offers a unique blend of comfort and convenience. Enjoy a relaxing stay with air conditioning, flat-screen TV, and free toiletries in every room.

Convenient Location and Accessibility

Situated near Victoria Regional Airport, Happy Bay provides easy access for travelers. Benefit from free private parking and multilingual staff at the reception for a seamless stay.

Entertainment and Connectivity

Stay connected with free WiFi and unwind at the on-site bar. Whether you prefer English, Spanish, or Korean, our staff is here to assist you 24/7.

Book your stay at Happy Bay now and experience a delightful retreat in Bay City.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.1
Based on 17 reviews
Cleanliness: 2.5
Service: 1
Location: 5
Room Quality: 2
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
David • young couple • us
1
Did not stay. Was turned away
Pros:

Showed up and they would only give us a room if we paid cash because the boss was asleep. Had to go find another hotel. Also the people who finally came to the door that was locked did not speak English

Cons:

Everything

2025-02-17 • via Nuitee
F
Feliciano • review category business travellers • us
10
Exceptional
2024-11-18 • via Nuitee
F
Feliciano • review category business travellers • us
10
Exceptional
2024-11-14 • via Nuitee
B
Brown • review category business travellers • us
1
Bad
2024-11-03 • via Nuitee
T
Todd • young couple • us
1
Bad
2024-10-20 • via Nuitee
M
Michael
2
Pros:

I was given a confirmation for the booking. Then 5-6 hours later received a notice they were overbooked and cancelled my reservation. as of this writing I have yet to receive a refund.

2024-10-12 • via Nuitee
C
Christopher • review category business travellers • us
7
Good
2024-10-01 • via Nuitee
M
Marc • review category business travellers • us
6
Pleasant
Pros:

The price

Cons:

Room had dirty comforter, was looking for power outlet by bed moved mattress from wall dead bugs under mattress on 4th day had dead roaches and left sign to clean room it was not done, bathroom is 2 small. Have to get in shower to turn it on being hit with cold water is not something I enjoyed

2024-05-26 • via Nuitee
R
Rick • review category business travellers • us
6
It was a great value and the cleaning personnel was great very approachable and attentive
Pros:

The privacy and the parking

Cons:

Gnats in the room but the exterminator took care of it.

2024-04-11 • via Nuitee
G
Garrett • solo traveller • us
3
Poor
2024-01-29 • via Nuitee
S
Sophia • young couple • us
1
We got to the property and it took forever for the front desk lady to check us in. Once my husband and I got to our room
Pros:

The Pictures looked great on the website…

2023-10-30 • via Nuitee
W
wayne
2
Billed twice for the same stay.
Pros:

I made my reservation using Hotels.com and it was pre-paid. However, the hotel also billed me separately for the stay on the same AMEX credit card. When I reported it to the hotel the owner, someone who goes by the name Tiger, said he had a problem with Hotels.com and was trying to work it out. He said Hotels.com is "difficult to work with." So while he sorts out whatever that problem is I guess his solution is that I pay twice for the same stay. Not so good from the customer's standpoint.

I use Hotels.com often and always find it to be quick and efficient. Hotels.com might want to consider removing Happy Bay from their listings if this becomes a recurring problem.

2023-09-25 • via Nuitee
A
Anonymous • review category business travellers • us
8
good stay. Would stay again!
Pros:

easy to get too

Cons:

sometimes other guest would play music all night and would just stop until 6am.

2023-06-17 • via Nuitee
A
Anonymous • review category business travellers • us
8
Good stay
Pros:

easy to get too. The staff was friendly and very accommodating.

Cons:

None

2023-06-02 • via Nuitee
H
Heather • review category business travellers • us
8
Very good
2023-03-10 • via Nuitee
R
Raul A
6
Wait till construction finishes!
Pros:

Trip was for business and all was ok. Hotel is under construction. Room was unfinished and had no hot water and shower stall leaked out onto floor. Also, I had reserved the room under my Hotels.com credit card but they made me pay for the room there. I believe hotel will be good once remodeling is finished.

2023-02-06 • via Nuitee
L
Loa • young couple • us
6
Improving option
Pros:

Newly remodeled room with great king bed and linens. The staff was helpful. A great Bay City location.

Cons:

We had hot water issues. They improved over course of stay.

2023-02-02 • via Nuitee