EVEN Hotel Austin Uptown near the Domain by IHG

Hotels
•
Even Hotels & Resorts
9.4 (326 reviews)
13205 Burnet Road , Austin , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Good food and service from staff
Cons:
Fridge issues during stay
Limited options on menu
Difficulties with business billing

Categories

Cleanliness
8.55
Rooms are spacious and beautiful, but some comments indicate issues with the fridge and damage during stay.
Service
9.99
Staff like Nate and Trevor received high praise for their friendliness and helpfulness during the stay.
Location
9.56
Convenient location for shopping, though one guest mentioned it was distant from their event.
Room Quality
9.01
Rooms are spacious and well-decorated, but some guests found the bed uncomfortable.
Amenities
9.54
Hotel amenities are well-received, with positive comments about the bar and restaurant.
Value for Money
9.5
Overall good value, but experiences vary with mention of business booking issues.
Food and Beverage
9.55
Guests enjoyed dining at the hotel, complimenting the food and service.
Overall Experience
9.52
Generally very positive stays are reported, with specific mentions of staff and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 17:18

Property Description

Outdoor Swimming Pool & Garden
Enjoy a refreshing dip in the outdoor swimming pool or relax amidst the lush greenery of the garden.

Dining Options & Entertainment
Indulge in delicious meals at the on-site restaurant, or unwind with evening entertainment during your stay.

Convenient Amenities
With free WiFi, a kitchenette in select rooms, and continental breakfast options, your comfort is our priority.

Book EVEN Hotel Austin Uptown near the Domain now to experience a relaxing and convenient stay in Austin!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.4
Based on 326 reviews
Cleanliness: 8.55
Service: 9.99
Location: 9.56
Room Quality: 9.01
Amenities: 9.54
Value for Money: 9.5
Food and Beverage: 9.55
Overall Experience: 9.52
K
Kelly • couple • us
9
We really enjoyed our stay at this hotel for 1 night. We will stay again.
Pros:

I really liked the layout and the size of the room we stayed in. Also, the whole hotel looked very clean and smelled so nice. :)

2026-02-11 • via Nuitee
L
Lisa • couple • us
10
2026-01-29 • via Nuitee
C
Cale • couple • us
9
2026-01-21 • via Nuitee
C
Chelsea • couple • us
10
best stay I’ve had in town
Pros:

Exceptional service and food. Comfortable beds and beautiful decor. Rooms were amazing and the hotel was stunning. Definitely the place to stay in Austin

Cons:

Nothing negative to say about this place

2026-01-20 • via Nuitee
J
John • solo_traveller • us
10
Excellent hotel
2026-01-19 • via Nuitee
S
Steven • couple • us
10
Wonderful
Pros:

The staff was wonderful

Cons:

No free breakfast

2026-01-19 • via Nuitee
D
Darelene • solo_traveller • us
9
I loved the hotel will definitely book again next visit.
Pros:

Clean, neat & great service.

Cons:

My room had a sewer smell. They tried to fix it but the smell came back. Unfortunately there weren’t any other rooms available like the one I booked so I kept the room. Was accommodated city tax & free breakfast.

2026-01-19 • via Nuitee
S
Shanika • couple • us
10
2026-01-19 • via Nuitee
P
Priscila • family_with_children • us
10
2026-01-19 • via Nuitee
C
Chelses • extended_group • us
1
Worst stay ever. Don’t waste your Money!
Pros:

Location was ok but stay was not worth it

Cons:

One of the worst paces to stay at . Staff was very rude and unhelpful, especially Iqar. Room was infested with ants and amenities were dirty and unappealing. I would not recommend staying here.

2026-01-19 • via Nuitee
J
Joseph • solo_traveller • us
9
2026-01-15 • via Nuitee
C
Chris • solo_traveller • us
10
2026-01-15 • via Nuitee
Z
Zeferino • couple • us
10
2026-01-11 • via Nuitee
C
CESAR • couple • us
10
Cons:

I think the menu should be offer more options

2026-01-05 • via Nuitee
C
CESAR • couple • us
9
From regular to bad my stay
Cons:

The fridge didn't work... I reported that, but all my stay it was the same situation.

I lost everything.... Everything inside was damaged (champagne, cheese, serrano ham, everything)

2026-01-05 • via Nuitee
R
Rene • couple • us
10
Pros:

Loved the staff (Nate) who was friendly and professional!

2025-12-30 • via Nuitee
M
Mariusz • extended_group • pl
1
Cons:

Hotel refused (and still refuses) to provide us with bill/folio for the stay claiming that due to reservation having been made through Booking.com - they're not required to, which is clearly against the terms of agreement. This is a problem if you're booking the hotel for business travel purposes.

2025-12-30 • via Nuitee
M
Mariusz • extended_group • pl
1
Cons:

Hotel refused (and still refuses) to provide us with bill/folio for the stay claiming that due to reservation having been made through Booking.com - they're not required to, which is clearly against the terms of agreement. This is a problem if you're booking the hotel for business travel purposes.

2025-12-30 • via Nuitee
M
Martin • couple • us
10
Thanks to the Booking team for helping us with this accommodation. We really appreciate it. I just wish it didn’t take a
Pros:

Everything about it was very nice.

Cons:

Our situation and how we ended up here was not ideal. The only thing I didn’t like, at no fault of the hotel, was the distance from the event we were staying at. Other than that, I can’t think of anything I didn’t like about this place.

2025-12-28 • via Nuitee
A
Andres • solo_traveller • nl
10
2025-12-27 • via Nuitee