New Heaven Hôtel

Hotels
•
Independent
8.2 (16 reviews)
Rte de Melen, Yaoundé, Région du Ctre , Yaoundé , CM
237-650419811

listing image 1
Show all photos

Facilities

Free breakfast
Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Designated smoking area
Concierge service
Elevator
Free airport transportation
See all facilities

Review Highlights

Pros:
Great location
Courteous service

Categories

Cleanliness
7.84
Standard quality for this hotel tier.
Service
8.81
Very courteous and professional service members.
Location
8.85
Great location.
Room Quality
8
Standard quality for this hotel tier.
Amenities
8.03
Standard quality for this hotel tier.
Value for Money
7.99
Standard quality for this hotel tier.
Food and Beverage
8.04
Standard quality for this hotel tier.
Overall Experience
8.01
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:42

Property Description

Luxurious Spa and Dining Options
Indulge in a relaxing spa experience with soothing massages. Afterward, treat yourself to a delicious meal at the on-site restaurant or grab some snacks at the coffee shop. End your day by unwinding with a drink at the bar/lounge.

Upscale Amenities and Services
Benefit from complimentary wireless internet, concierge services, and a complimentary buffet breakfast. Take advantage of the business center, dry cleaning services, and a 24-hour front desk. For events, the hotel offers conference space and meeting rooms.

Comfortable Accommodations and Nearby Attractions
Relax in one of the 37 air-conditioned rooms with modern amenities. Explore nearby attractions like the University of Yaounde and Art Museum, both within a short walk from the hotel. Book now for a luxurious stay at New Heaven Hôtel in Yaoundé.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8.2
Based on 16 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.85
Room Quality: 8
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.01
J
Joseph Calvin
10
Pros:

Great location, very courteous and professional service members. I would highly recommend this hotel to your next visit in Yaounde

2025-07-18 • via Nuitee
B
Brandon
10
Pros:

Great bilingual staff with respectable amenities

2025-05-24 • via Nuitee
R
Rose
10
Amazing hotel at a good location with good staffs
Pros:

I had a great stay. I was most impressed with the free pick up service to and from the airport. The staff especially Lionel at the front desk was very helpful. She assisted me with other services like getting a local sim card and was always welcoming with a big smile. The hotel is well maintained and very clean. The breakfast was a bit disappointing but it was complimentary. Overall I recommend Heaven hotel.

2025-05-03 • via Nuitee
E
Emmanuel
8
Pros:

The personnel was very cordial and the hotel relatively clean for its standard. A bit noisy from the surroundings especially at night. May be they could fit in soundproofs and musquito nets at the windows.

2025-02-06 • via Nuitee
G
GILLES
4
Inutile de reproposer cet hotel prochainement.
Pros:

Mon sejour a été plutôt profondément désagréable, surtout lorsque l'on se rend compte que le confort que l'on rencontre est très loin de la présentation.
Côte information, c'était plutôt nul d'autant que lorsque nous nous sommes présenté au petit déjeuner à 10 heures du matin, il etait clos alors que nous n'avons été prévenus de rien au sujet des horaires à l'arrivée.
Par ailleurs, mis à part le réceptionniste de nuit que nous avons trouvé à l'arrivée, les personnes en journée se sont montrées plutôt condescendantes au plus haut point.

2024-12-14 • via Nuitee
F
Frankline
8
Pros:

Great

2024-09-02 • via Nuitee
L
Liwang
4
Pros:

Housekeeping sometimes is messy.

2024-07-20 • via Nuitee
G
george
4
Complete hotel before start using.
Pros:

Staff was friendly and helpful but the hotel is still undergoing repairs and made my stay very uncomfortable. TV didn't work, bathroom incomplete and hotel room has little to no supplies. Outside view from the balcony is absolutely disgusting.

2024-07-16 • via Nuitee
M
Martial
10
Pros:

J'ai pris une suite qui était en très bon état.
Belle qualité de service
Equipe très réactive.

2024-07-16 • via Nuitee
J
Jesse
10
Pros:

Had a very pleasant time here. Very friendly and organized staff. Breakfast buffet was great!!
Good pricing.
Will definitely be back…

2024-07-12 • via Nuitee
J
Jean-Baptiste
10
Pros:

Excellent place to stay with a friendy and welcoming staff. It will be nice to have an improved gym.

2024-06-17 • via Nuitee
F
Francis
10
Pros:

Amazing hotel, clean and very friedly staff.

2024-05-08 • via Nuitee
M
Mohamadou
10
Pros:

Friendly staff and excellent services

2024-04-06 • via Nuitee
C
Charles Luc
8
merci pour tout
Pros:

Malgré la breveté du séjour, une seule nuit pour une famille de 8 personnes, nous avons profité d'un excellent accueil, nos souhaits ont tous été exaucé, la navette depuis l'aéroport très bien et un chauffeur nous a accompagné de nuit pour aller manger, petit déjeuner parfait. Nous ne pouvons que recommander cet établissement et ne manquerons pas d'y retourner à l'occasion lors de nos passages à Yaoundé

2024-02-07 • via Nuitee
J
James
8
Pros:

Free airport shuttle was not free when I reserved my room the day before arriving.

2023-10-20 • via Nuitee
N
Nicolaas
10
Pros:

Comfortable Hotel to stay in. Wel equipped. Nice personel. Friendly people. Transport to the airport.

2023-10-12 • via Nuitee