Bakan - Palais des Congres

Hotels
•
Independent
8.6 (1958 reviews)
210 Rue De La Gauchetière O, Montreal, Quebec, H2Z 2A2 , Montreal , CA
1-514-616-8179

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Children allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Smoke-free property
Change of towels (on request)

Review Highlights

Pros:
Excellent location
Responsive management
Cons:
Cleanliness issues
Poor communication and unresolved problems

Categories

Cleanliness
5.99
Significant concerns regarding the cleanliness of the unit upon arrival with trash and sanitation issues.
Service
9.96
Management was responsive but faced coordination issues. Overall service is viewed positively despite this.
Location
10
Excellent location, described as central and convenient for various points of interest.
Room Quality
8.95
Room quality is nice but varied due to issues with cleanliness and management.
Amenities
7.98
Amenities were missing key items like kitchen towels and proper kitchenware.
Value for Money
8.94
Price was considered incredible given the location, but cleanliness issues impacted overall value.
Food and Beverage
9.49
No specific feedback provided; standard quality for this hotel tier.
Overall Experience
7.47
Overall experience was marred by the extremely poor condition of the unit at check-in.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:52

Property Description

Luxurious Amenities
24-hour front desk, luggage storage, and laundry facilities make your stay convenient and comfortable. Individually decorated guestrooms with kitchens, smart TVs, and complimentary Wi-Fi offer a cozy atmosphere.

Prime Location
Situated in Downtown Montreal, steps away from Montreal Convention Centre, you're also within walking distance to popular attractions like Notre Dame Basilica and Complexe Desjardins. Explore the city hassle-free, surrounded by key landmarks, dining, and entertainment options.

Airport Accessibility
Easily accessible from Montreal Saint-Hubert Longueuil Airport as well as Montreal–Trudeau Intl. Airport, the hotel ensures a smooth transition to and from your travels.

Ready to immerse yourself in luxury and convenience at Bakan - Palais des Congres? Book your stay now.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    No smoking

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 1958 reviews
Cleanliness: 5.99
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 7.98
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 7.47
A
Amal • solo_traveller • ma
9
Pros:

Très agréable et super emplacement.

Cons:

Communication trop tardive et pas assez réactive du loueur

2026-02-14 • via Nuitee
D
Dolly • solo_traveller • ca
10
Excellent place for a restful experience. Loved how bright it was
Pros:

Bright clean. Close to subway , roomy. Was washer and dryer

2026-02-14 • via Nuitee
A
Amanda Flávia • couple • br
8
Pros:

Limpeza, comodidade, localização excelentes.

Cons:

As instruções de check-in não foram enviadas a tempo, quando chegamos tivemos que mandar mensagem e esperar até receber resposta e poder ingressar no edificio, isso tudo num frio de -15 graus.
Nosso quarto era proximo a recepção, durante a noite escutamos muito ruido.

2026-02-12 • via Nuitee
O
Oyewumi • couple • ca
8
2026-02-10 • via Nuitee
M
Michelle-Raphaelle • extended_group • ca
8
Nous avons rencontré quelques petits problèmes mais le personnel a été très rapide a essayé de régler le tout !
Pros:

La proximité du palais des congrès et du centre-ville est excellente!!

Cons:

Manque de literie pour le divan-lit

2026-02-09 • via Nuitee
M
Marc • solo_traveller • ca
10
Très bien et propre
Pros:

Emplacement et qualité prix

Cons:

Un peu usure et cafetière soit pas fonctionnelle ou moi sais pas m’en servir

2026-02-09 • via Nuitee
S
Setigui • family_with_children • ca
8
Pros:

Espace et propreté

Cons:

Formulaire de reservation ne fonctionne pas correctement.

2026-02-09 • via Nuitee
P
Pascale • couple • ca
9
Endroit pratique, bien situé, beaucoup d’espace, lits confortables
Pros:

Central proche de tout

Cons:

Fenêtre brisée dans la chambre, beaucoup de froid qui entre

2026-02-08 • via Nuitee
V
Véronique • extended_group • ca
10
Pros:

D’une propreté exceptionnelle

2026-02-08 • via Nuitee
Y
Yana • solo_traveller • ua
9
Pros:

very clean and spacious apartments. comfortable bed. has everything you need for a comfortable stay. despite the fact that renovation would not be superfluous, it adds a certain coziness to the apartments. liked the view from the window during heavy snowfall.

Cons:

it was a bit confusing with the registration. despite the check-in online form I filled out, no one contacted me until I wrote to clarify the details. but then everything went great.

due to heavy snowfall in the middle of the night, the street was being cleaned by machinery and the soundproofing was insufficient. but it didn't ruin good experience.

2026-01-31 • via Nuitee
N
ndalu • solo_traveller • ca
10
2026-01-30 • via Nuitee
N
ndalu • solo_traveller • ca
10
2026-01-30 • via Nuitee
S
Sira • solo_traveller • ca
10
Logement spacieux bien équipé. Bien situé, je reviendrai c’est sure. 🥰
Pros:

Les draps trop usés. Propreté douteuse.
Tout le reste était parfait.
Même l’accès à Netflix et Amazon vidéo et music. Wahou!

Cons:

Une couche de peinture blanche, pour effacer les traces noires sur les murs. Pourrait ameliorer le logement.

2026-01-30 • via Nuitee
F
Frédéric • couple • fr
10
2026-01-30 • via Nuitee
D
Dmitry • solo_traveller • ca
10
I would definitely recommend this hotel to my friends and would stay here again
2026-01-29 • via Nuitee
R
Robert • couple • ca
8
Great size place good value, clean and comfortable
Pros:

Very clean and comfortable.

2026-01-28 • via Nuitee
R
Robert • couple • ca
8
Very nice place to stay close to everything comfortable and clean
Pros:

Clean and spacious and comfortable

Cons:

Wasn’t a fan of the half shower door

2026-01-28 • via Nuitee
R
Rahim • family_with_children • ca
10
Pros:

Location was very central for all our needs as well as a very clean and tidy place

2026-01-27 • via Nuitee
M
manas • solo_traveller • ca
8
2026-01-27 • via Nuitee
M
Mateja • solo_traveller • si
10
Pros:

Very clean

2026-01-27 • via Nuitee