Chateau Arenal

Traveling to Costa Rica was a wonderful experience and the Chateau Hotel is located in a very nice place. The staff was magnificent.

PROS : good for the value, clean, VERY friendly, pleasant, a gorgeous restaurant terrace with a superb view.

CONS : Rooms & bathroom are outdated, they need a lot of love.

OVERALLL : Think more of a cabin lodge than a 'Chateau'. Cheapest in the area, so it is good for the value.

Nice hotel with good breakfast. The staff was very friendly and helpful. Nice pool and jacuzzi. Quiet, neighborhood area with views of the lake, volcano and mountains. We went for a walk and it's very close to the Butterfly Conservatory and a local restaurant. About a 30 min drive from the La Fortuna town center.

Really enjoyed our stay here. The staff were kind and helpful. Location is lovely, and rooms are super clean. Would absolutely stay here again if we return.

My. Family and I stayed here a week. The staff was very friendly and we enjoyed the quiet atmosphere and excellent small hotel. The view was beautiful and they staff was very friendly and always greeted us with a friendly smile and always went above to make our visit pleasant. If you would like to experience small local Costa Rica I highly recommend this small quiet friendly clean hotel.

We enjoyed the Chateau Arenal very much. If I could add a 1/2 star I would do so. It has a beautiful view, the pool and hot tub are lovely, the food is good and interesting, the drinks are delicious and the people are all amazingly friendly, helpful and kind. My only slightly negative comment is the remote location. While we enjoyed ourselves and loved the view, it was quite a drive to get anywhere.

Gorgeous location!! Delicious food 👍

Great location with relaxing pool and great views of the lake and volcano.
Staff was very friendly and helpful.

Great low-key place to stay in La Fortuna. Amazing view of Volcan Arenal. Zero complaints. Highly recommend.

Dogs barking, every night,... motorcycles and 4 wheel ATV's running up and down road in front of hotel.... until late at night....and very early every morning...staff friendly and helpful... would not go back because of the noise.....and lack of sleep...

The staff were awesome as well as the views. The pool was nice too. Water was cold, and the toilet seat was broken.

We enjoyed our stay. The staff were very nice and helpful. Gave suggestions on where to go. The room is small with no tv. The bathroom is shower only and no counter space. There is a very tiny sink. It was raining the whole time we were there, but if not it would have been a great view of the volcano. Most rooms had 1-2 hammock chairs in the back. The breakfast was great and loved the coffee. The sound of the river was very soothing. The pool was nice with beautiful view and hot tub too.

This was our first hotel for our first ever visit to Costa Rica. We absolutely loved the room (#15). We had a spectacular view of the the Arenal Volcano and got to see Tucans & humming birds. We visited Baldi Hot Springs and Mistico Swinging Bridges during our stay, both within about a 25 minute drive from the hotel. The staff was superb in customer service and a filling breakfast each morning. While it is a 3+ hour drive from SJO airport, we were so glad to have stayed here as it set a positive vibe for our trip. We even got to see a Coatimundi while driving in to town the first morning of our visit. HIGHLY RECOMMENDED to stay here!
TIP: When WAZE shows you at the end, drive about another 500' up the hill, past the Butterfly sign, to the hotel entrance on the right.

The room was very basic. 2 beds no chairs small bathroom without shelves
However with great view of the Vulcano and proximity to the national park trails
Infinity swimming pool and hot tub
Excellent dinner choice with red snapper and great sides. Very friendly staff

Il manque dans les bungalows de commodité. Crochets, tablettes et autres pour déposer nos choses. La vue est très belle. Pas de coffre fort. Le personnel est très aimable. Pas de lumières pour se rendre dans les bungalows.

This property is the cutest. Tucked away on the top of a mountain. Waking up each morning with the sunrise over Arenal was amazing. The humming birds all around were magical. Thank you for a fabulous relaxed stay closest enough to all but far enough for quiet.

The staff was by far the was the best I’ve been around in my 25 years of traveling the globe.

Felt like a place off the beaten path. Small and cozy facility with great views of Arenal Volcano and the surrounding hills. The location is walkable to a convenient store, restaurant, and bakery at the bottom of the hill. And a restaurant at the top of the hill.

The room is equipped with AC. Towels and bed turnover service was provided daily. The included breakfast was sufficient enough to get my day started. Flavorful enough to eat each of the 3 mornings that I was there.

Staff was very cordial and accommodating and helped me arrange rides to sky Adventures and La Fortuna. I even had my laundry done at a great price.

We arrived around 9pm on a stormy, rainy night. The propwrty has no outside lighting to tell you where the reception desk is. In any case it was pitch dark, with rain and nobody in sight, could've find our room. Found out that they peft the keys with our friends who had checked in earlier without any agreement from us! Somehow we found the room with our cellphone flashlights and it was horrendous. There was water everywhere on the floor, the bedspread on one of the beds was soaked in water. Toilet paper roll in bathroom was on its last breath. We called property number, texted byt no response and no one to help us. We weren't expecting luxurious stay, but this was below a basic hotel stay. Ants ran rampant in the room. When we informed the front desk in the morning, they simply shrugged and said you booked through expedia, you talk to them. We cancelled further nights at the hotel and found another hotel. It is in a remote location, sub par standard and cheap lodgings. Front desk closes early at night and management clearly doesn't care. By the way they never refunded us for the nights we canceled. Beware!

Everything was great! Food was world class! The only thing that could have been better was the bad smell coming from the bathroom, something to consider/remodel!!