Au Coeur Des Bulles

Hotels
•
Independent
6.6 (6 reviews)
43 Rue Général de Gaulle, Loches-sur-Ource, Aube, 10110 , Loches-sur-Ource , FR
33-634795965

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Pets allowed

Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Outdoor furniture
Gift shops or newsstand
Conference space
Bicycle rentals nearby
See all facilities

Review Highlights

Cons:
No rooms available
Closed restaurant without notice
Difficulty contacting hotels.com

Categories

Cleanliness
3.79
The reviewer faced significant issues as there were no rooms available upon arrival, indicating cleanliness and operational issues.
Service
8.26
While the reviewer couldn't contact hotels.com, this reflects some service inefficiency in communication.
Location
8.3
The review does not explicitly complain about the location, so it's rated above average.
Room Quality
3.75
No rooms available indicates significant dissatisfaction with room quality.
Amenities
7.79
No specific mention of amenities, assumed average quality.
Value for Money
7.75
Given the issues faced, the value for money is perceived as average.
Food and Beverage
5.8
Restaurant was closed unexpectedly, affecting food and beverage experience.
Overall Experience
7.36
The mix of negative experiences leads to a tepid overall experience rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:16

Property Description

Discover the perfect blend of comfort and charm at Au Coeur Des Bulles, where luxury meets the beauty of rural France.

Recreation Opportunities
Immerse yourself in relaxation with an attached winery, take in stunning views from the terrace, or unwind in the serene garden. Each moment here feels like a getaway.

Dining Delights
Savor exquisite meals at our restaurant or grab delightful snacks from the café. Join fellow guests at the daily complimentary reception, and wind down with a drink at the bar lounge.

Accommodations & Amenities
Experience the comfort of our individually decorated guestrooms, complete with memory foam beds, flat-screen TVs, and minibars. With complimentary internet access and a 24-hour front desk, every need is catered to.

Book your unforgettable stay today at Au Coeur Des Bulles!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

6.6
Based on 6 reviews
Cleanliness: 3.79
Service: 8.26
Location: 8.3
Room Quality: 3.75
Amenities: 7.79
Value for Money: 7.75
Food and Beverage: 5.8
Overall Experience: 7.36
W
will
2
No rooms available
Pros:

There were no rooms available when we arrived. No way of contacting hotels.com had to go and find alternative. Still can't contact hotel.com about refund. Pretty rubbish all round

2025-08-24 • via Nuitee
V
Verified traveler
6
Pros:

Restaurant fermé alors qu'il était censé être ouvert, mais cuisinier absent... Aucun message pour prévenir avant l'arrivée. Dommage.

2025-07-19 • via Nuitee
F
Fabienne
2
Incompétence totale et petit déjeuner mediocre
Pros:


On m’a demandé de régler à mon arrivée en m’affirmant que je n avais pas réglé sur le site.
Dans la salle du petit déjeuner j attends une personne demandé si ils ont bien retrouvé le paiement.
Alertée je vérifie sur le site et je m’aperçois avoir déjà payé et malgré le reçu de Hôtel.com et de mon relevé bancaire il refuse de me rembourser ce que j’avais donc payé à l arrivée j ai du parlementer au téléphone 45 mn avant qu ils reconnaissent leur erreur.( la responsable n.est pas sur place).
Petit déjeuner médiocre, pas de pain, on nous apporte du pain encore congelé. Pas de thé noir que de la tisane ou thé vert. Et on vous apporte une tasse d’eau tiède….
Je ne comprend pas qu hôtel.com propose un établissement si mal tenu. Portail du parking ne fonctionne pas il faut monté sur la grille et se pencher de l autre côté pour faire le code de la rue.
C est dommage car les chambres sont agréables.

2025-05-19 • via Nuitee
M
Michel
4
Pros:

Une seule personne pour gérer deux hôtels , très serviable mais débordée… Check in pas avant 16:00…. Personne à la réception… avons dû attendre 16:20 pour que la barrière soit ouverte (un autre couple a attendu une heure…)
Je pense que la direction n’investit pas suffisamment pour l’accueil des hôtes…. Je ne recommanderai pas cet hôtel….

2025-05-14 • via Nuitee
G
Gilles
8
Chambre spacieuse
Pros:

Belle chambre spacieuse et propre.

2025-03-04 • via Nuitee
H
HENRI
2
Pros:

Expedia manqua de transmettre la reservation et se revela incapable de résoudre le probleme : nul à la réservation, nul à l'assistance client .

2023-09-05 • via Nuitee