Tru By Hilton Novi Detroit

Hotels
•
Tru by Hilton
8.5 (363 reviews)
40255 West 13 Mile , Novi , US
+1 248-973-6306

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Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Construction inconvenience

Categories

Cleanliness
7.83
Some reviews noted issues with cleanliness, mentioning mildew and a used beverage container.
Service
9.3
Generally, the staff was described as very friendly and helpful across multiple reviews.
Location
8.84
Guests appreciated the convenience of the location, especially near shopping areas.
Room Quality
8.29
Rooms are described as clean and accommodating, though some mentioned issues with room assignments.
Amenities
7.82
Amenities like breakfast were positively noted, but lack of a microwave or pool was a downside for some.
Value for Money
8.78
Several reviews expressed satisfaction with the value for the price paid.
Food and Beverage
8.33
Breakfast received mixed reviews but was generally appreciated.
Overall Experience
8.8
The overall sentiment is positive, with many guests indicating they would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:53

Property Description

Modern and Convenient Accommodation
Tru By Hilton Novi Detroit offers a comfortable stay in Novi, conveniently located near popular attractions like Royal Oak Music Theatre and Detroit Golf Club. The air-conditioned rooms with private bathrooms and complimentary toiletries ensure a relaxing experience for guests.

Terrace and Helpful Reception
Guests can unwind on the terrace or seek area recommendations from the accommodating reception staff. With Ford Highland Park Plant and Motown Historical Museum a short distance away, there's plenty to explore near the hotel.

Close to Major Venues and Airport
The hotel's proximity to Meadow Brook Music Festival and DTE Energy Music Theatre makes it an ideal choice for music lovers. Additionally, being just 39 km from Detroit Metro Airport adds to the convenience of staying at Tru By Hilton Novi Detroit.

Book your stay now at Tru By Hilton Novi Detroit for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 363 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
T
TAKASHI • extended_group • jp
7
2026-10-27 • via Nuitee
L
Leslie • couple • us
10
Great
Pros:

Great Customer Service

Cons:

None

2026-10-18 • via Nuitee
K
Kathleen • couple • us
5
I won’t be back
Pros:

Not too much

Cons:

Seemed like every corner that could possibly be cut was cut… from the toilet paper to the decor

2026-10-18 • via Nuitee
R
Riza • couple • us
8
2026-10-17 • via Nuitee
N
nicolas • solo_traveller • fr
5
Cons:

La VMC très bruyante dans la chambre impossible a arrêter

2026-10-15 • via Nuitee
C
Christian • solo_traveller • mx
7
Overall OK. Room is clean and comfy (if you dont have loud neighbors). Convenient location.
Pros:

Fast check in and out, convenient location

Cons:

Walls are thin. I heard my neighbor until 1am, depriving me of sleep.

2026-10-08 • via Nuitee
A
Angel • couple • us
7
Great staff and excellent communal areas
Pros:

The staff were excellent

Cons:

The shower floor was dirty and the pillows are terrible

2026-09-15 • via Nuitee
U
Ulrich • solo_traveller • ch
5
Pros:

Lage - ruhig - gepflegtes Quartier

Cons:

Zimmer sind sehr leichthörig

2026-09-14 • via Nuitee
M
Mary Ann • couple • us
8
Clean, quiet, & comfortable
2026-09-12 • via Nuitee
L
LaShay • couple • us
4
The rooms were dirty. The bathrooms were dirty. The showers were dirty. It was hair everywhere. We didn’t make a big fus
Pros:

I love the night staff. They were absolutely amazing

Cons:

Location and night staff

2026-09-10 • via Nuitee
P
Prakash • solo_traveller • ca
8
Pros:

Good location stores nearby

2026-09-09 • via Nuitee
R
Robert • couple • us
10
I had a fantastic time because I had a great bed, the room size was fantastic. The shower was hot.. all of the staff wer
Pros:

The property was new and in great shape. The staff did a fantastic job of keeping everything clean and organized and took care of people.

Cons:

Nothing

2026-09-08 • via Nuitee
T
Tim • couple • us
9
2026-09-06 • via Nuitee
賴 • solo_traveller • tw
9
2026-09-05 • via Nuitee
G
Gaby • family_with_children • de
9
Für 2 Nächte als Zwischenstop prima, gute Shoppingmöglichkeiten in der Umgebung.
Pros:

Sehr moderne Einrichtung, kein Teppichboden, Tischkicker in der Lobby, viele kostenlose Parkplätze vor dem Hotel, richtige Dusche

Cons:

Frühstück nur von 6-9 Uhr und die Mitarbeiter könnten etwas freundlicher sein.

2026-09-02 • via Nuitee
B
Bmore • family_with_children • us
10
2026-09-02 • via Nuitee
C
Chris • solo_traveller • us
9
2026-09-01 • via Nuitee
L
Laurel • couple • us
8
2026-08-29 • via Nuitee
J
Jon • solo_traveller • us
10
2026-08-28 • via Nuitee
S
sheri • solo_traveller • us
7
2026-08-25 • via Nuitee