Tru By Hilton Novi Detroit

Hotels
•
Tru by Hilton
8.5 (317 reviews)
40255 West 13 Mile , Novi , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
First aid kit available
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Construction inconvenience

Categories

Cleanliness
7.83
Some reviews noted issues with cleanliness, mentioning mildew and a used beverage container.
Service
9.3
Generally, the staff was described as very friendly and helpful across multiple reviews.
Location
8.84
Guests appreciated the convenience of the location, especially near shopping areas.
Room Quality
8.29
Rooms are described as clean and accommodating, though some mentioned issues with room assignments.
Amenities
7.82
Amenities like breakfast were positively noted, but lack of a microwave or pool was a downside for some.
Value for Money
8.78
Several reviews expressed satisfaction with the value for the price paid.
Food and Beverage
8.33
Breakfast received mixed reviews but was generally appreciated.
Overall Experience
8.8
The overall sentiment is positive, with many guests indicating they would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:53

Property Description

Modern and Convenient Accommodation
Tru By Hilton Novi Detroit offers a comfortable stay in Novi, conveniently located near popular attractions like Royal Oak Music Theatre and Detroit Golf Club. The air-conditioned rooms with private bathrooms and complimentary toiletries ensure a relaxing experience for guests.

Terrace and Helpful Reception
Guests can unwind on the terrace or seek area recommendations from the accommodating reception staff. With Ford Highland Park Plant and Motown Historical Museum a short distance away, there's plenty to explore near the hotel.

Close to Major Venues and Airport
The hotel's proximity to Meadow Brook Music Festival and DTE Energy Music Theatre makes it an ideal choice for music lovers. Additionally, being just 39 km from Detroit Metro Airport adds to the convenience of staying at Tru By Hilton Novi Detroit.

Book your stay now at Tru By Hilton Novi Detroit for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 317 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
K
Karol • couple • us
4
Pros:

The check in was fast

Cons:

Room had ripped damaged lights lowerwalls on both sides of bed, only one nightstand , in comfortable bed and not enough pillows

2026-04-15 • via Nuitee
L
Lynn • solo_traveller • us
9
Nice and would stay here again
Pros:

Quiet and clean

2026-04-13 • via Nuitee
T
Trevor • solo_traveller • us
4
2026-04-13 • via Nuitee
K
Karla • extended_group • us
9
Pros:

Clean and cut comfortable

Cons:

Food, oatmeal was out and then they put some out and it wasn’t cooked all the way, better toppings for oatmeal and pancakes

2026-04-07 • via Nuitee
B
brenda • solo_traveller • us
10
2026-04-03 • via Nuitee
T
Tashman • couple • us
10
2026-03-31 • via Nuitee
R
Robert • couple • us
10
Great location property was clean and the staff was nice
Pros:

Every thing was good

Cons:

Floor could have been clean in the room

2026-03-30 • via Nuitee
M
Marta • family_with_children • us
9
2026-03-29 • via Nuitee
R
rouhan • couple • us
9
2026-03-28 • via Nuitee
N
Nino • solo_traveller • hr
8
Pros:

Jednostavnost i brzina kod check-in, osoblje je odlično, veličina sobe, dizajn, udoban krevet, velik prozor.

Cons:

Čistoća podova na nekim mjestima, nemogućnost posebnog grijanja kupaonice i nemogučnost gašenja ventilacije u kupaonici. Prekidač za svijetlo u kupaonici je između 2 boce(sapuna i losiona za tijelo) pa ga je teško pogoditi.

2026-03-24 • via Nuitee
S
Shaleita • family_with_children • us
10
Modern and Comfortable
Pros:

Everything was clean and stylish

Cons:

I loved everything

2026-03-17 • via Nuitee
E
Erin • family_with_children • us
10
Pros:

It was an all around great experience

Cons:

Friendly, clean, comfortable

2026-03-16 • via Nuitee
J
Jean • couple • us
1
Never was able too stay there
Pros:

Never got to stay there they had no water

Cons:

They waited to call me about the problem they had with no water

2026-03-13 • via Nuitee
E
Edgar • extended_group • us
10
Pros:

Everything

Cons:

Nothing

2026-03-13 • via Nuitee
B
Barbara • solo_traveller • us
8
2026-03-12 • via Nuitee
A
Akihiro • solo_traveller • jp
7
2026-03-06 • via Nuitee
R
Raoul • solo_traveller • us
8
Pros:

Great location close to major roads

Cons:

Night Shift reception played music all night, the base I could hear in my room

2026-02-28 • via Nuitee
K
Kelvin • family_with_children • us
5
2026-01-31 • via Nuitee
L
Lyndsey • couple • us
10
2026-01-29 • via Nuitee
J
Jeannette • family_with_children • us
7
I would come again but bring my own pillow
Pros:

Everything was clean and the staff welcoming

Cons:

The pillows suck!

2026-01-25 • via Nuitee