Kastel Petrópolis

Hotels
•
Kastel Hotéis
8.9 (3756 reviews)
153 Rua Marechal Deodoro , Petrópolis , br

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Lift / Elevator
Sauna
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Comfortable rooms
Cons:
Issues with cleanliness
Breakfast quality inconsistent

Categories

Cleanliness
7.81
Several reviews mentioned issues with cleanliness, including dirty sheets and mold.
Service
9.78
Numerous positive comments about the staff being attentive and helpful.
Location
9.82
Excellent location in the city center, highly praised in multiple reviews.
Room Quality
8.77
Rooms were described as spacious and comfortable.
Amenities
8.8
Good amenities including a sauna, pool, and room service.
Value for Money
8.76
Good value mentioned across reviews, especially for location.
Food and Beverage
8.31
Food quality received mixed reviews, with some noting issues with breakfast.
Overall Experience
9.18
Overall experience was highly rated with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:01

Property Description

Luxurious Accommodations
Kastel Petrópolis offers 4-star air-conditioned rooms with free WiFi and private bathrooms. Some units even feature balconies and coffee machines for added comfort.

Relaxation and Leisure
Guests can unwind at the indoor pool or sauna after a day of exploring Petrópolis. The 24-hour front desk ensures convenience and assistance whenever needed.

Delightful Dining and Amenities
Start your day with a delicious continental breakfast served every morning. Enjoy entertainment with flat-screen TVs in the rooms and complimentary toiletries for a comfortable stay.

Experience luxury and convenience at Kastel Petrópolis - book your stay now!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 3756 reviews
Cleanliness: 7.81
Service: 9.78
Location: 9.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
I
Igor • couple • il
9
2026-08-23 • via Nuitee
P
Paulo Henrique • couple • br
10
Excelente! Hotel, funcionários, conforto e localização incríveis.
Pros:

A acomodação é ótima, espaçosa, bem localizada e muito confortável.

Cons:

Nada, foi tudo perfeito.

2026-08-22 • via Nuitee
A
Andrea • solo_traveller • es
8
2026-08-21 • via Nuitee
R
Rejane • couple • br
8
Pros:

O café mudou, agora não é no quarto, colocaram espelho e perto do shopping

Cons:

O chão se for andar sem chinelo o pé fica sujo, a televisão podia ter canais, porque nem sempre sabemos ou temos canais de streaming.
O café é de máquina, não é muito bom

2026-08-21 • via Nuitee
D
denise • extended_group • br
9
Muito boa
Pros:

Acomodação com excelente tamanho , atendimento, localização, café da manhã

Cons:

Estranhei a cobrança do estacionamento

2026-08-21 • via Nuitee
M
Mauro Lucio • couple • br
10
Estadia excepcional atenção de todos foi importante em especial do Pedro platenik recomendo fortemente além da localizaç
Pros:

Pé direito levado espaço do quarto qualidade do acabamento

Cons:

Os elevadores poderiam ser inteligentes subindo um por vez

2026-08-20 • via Nuitee
M
Matheus • couple • br
10
Pros:

Sem dúvidas a acomodação é muito boa bem espaçoso e uma ótima localização no centro e o lugar é maravilhoso muito confortável

2026-08-20 • via Nuitee
G
Giovanni • family_with_children • gb
10
Relaxing city break in the heart of Petropolis.
Pros:

Perfect location for exploring the centre of Petropolis, close to all amenities. Very spacious, modern and comfortable room. Friendly service. Breakfast was delicious and surpassed our expectations.

Cons:

The swimming pool is a bit disappointing, but don't let this put you off! Our overall experience of the hotel was great.

2026-08-20 • via Nuitee
T
Thais • couple • br
10
Excelente
Pros:

Hotel maravilhoso o quarto é ótimo!

2026-08-20 • via Nuitee
J
Jan Sebastian • couple • de
9
2026-08-20 • via Nuitee
F
Fernanda Silva • solo_traveller • br
9
Pros:

Localização

Cons:

Particularmente não gosto daquele modelo de papel higiênico. Prefiro o tradicional.

2026-08-19 • via Nuitee
V
Vitor Manoel Cardoso • solo_traveller • br
8
Pros:

Localização, funcionários e café da manhã

Cons:

Não houve nenhum transtorno.

2026-08-19 • via Nuitee
J
Jose Manuel • couple • es
8
2026-08-19 • via Nuitee
A
Alexandro Ximenes • solo_traveller • br
10
Pros:

Da limpeza dos quartos

Cons:

Pagamento do estacionamento a parte

2026-08-19 • via Nuitee
E
Elaine • family_with_children • br
10
2026-08-18 • via Nuitee
J
Juliana • solo_traveller • br
9
Pros:

O hotel é muito bem localizado.
Possui instalações modernas.
Funcionários muito educados.

2026-08-18 • via Nuitee
A
Alexandre • solo_traveller • br
10
2026-08-18 • via Nuitee
R
Roberto • solo_traveller • br
10
2026-08-18 • via Nuitee
A
Adriana Maria Melo gogola • solo_traveller • br
8
Melhoria
Pros:

Do geral .

Cons:

Limpeza do banheiro, mofo dentro.do box e.na pia do banheiro.
A qualidade do café podia ser melhor.

2026-08-17 • via Nuitee
C
christian • solo_traveller • fr
10
Pros:

Très bel hôtel avec un bel espace piscine
Lieu Très agréable
Belle salle de petit déjeuner

Cons:

Un peu le bruit de la rue

2026-08-17 • via Nuitee