Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Basic breakfast options
Distance to city center

Categories

Cleanliness
8.94
The accommodation is very clean, which is personally important to many guests.
Service
9.41
Incredibly friendly and helpful staff, with personalized tips and constant availability.
Location
8.45
Some distance from the city center, but appreciated for its peace and quiet.
Room Quality
8.9
Great room comfort, including a big comfy bed.
Amenities
8.43
Amenities were satisfactory; however, breakfast options were found lacking by some guests.
Value for Money
9.39
Considered good value for the quality and comfort provided.
Food and Beverage
7.94
Breakfast received mixed reviews, with some calling it basic and inadequate.
Overall Experience
8.91
A peaceful experience with friendly service, though some amenities could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:27

Property Description

Luxurious Accommodation in Bacalar

Spectacular Garden Views
Experience the beauty of nature from our garden and terrace. Relax in our air-conditioned rooms with free WiFi and private bathrooms.

Stunning Lake Views
Indulge in breathtaking lake views from select rooms, each equipped with a balcony and a coffee machine. Enjoy entertainment with flat-screen TVs and complimentary toiletries.

Convenient Location
Located just 37 km from Chetumal International Airport, Maison Bacalar offers a convenient stay for travelers.

Book now for an unforgettable stay at Maison Bacalar!

Important information:

Maison Bacalar hotel is located just 1.2 mi from the center, escaping the bustle of bars and beach clubs.

Maison Bacalar will provide complimentary entrance to the lagoon to guests. Access to the lagoon just 984 feet away.

Maison Bacalar is an ideal hotel for those seeking to relax and be in contact with nature.

Starry nights and birdsong will make you sleep soundly and enjoy a peaceful stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 283 reviews
Cleanliness: 8.94
Service: 9.41
Location: 8.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 8.91
A
Alessandro couple it
7
Carino, colazione mogliorabile
Pros:

Staff gentile e disponibile, giardino molto curato, ogni stanza é dotata di un piccolo spazio esterno con lavandino attrezzato, frigorifero, tavolino e sedie, apprezzata la smart tv, comodo il parcheggio.

Cons:

La colazione non é nulla di che, c’é a disposizione un fornetto per tostare il pane, ma avrei gradito qualcosa in più.
Personalmente non prenoterei questa struttura se non avessi l’auto, un pò fuori dal centro e difficile da raggiungere a piedi.
Guardando la posizione sulla mappa pensavo ci fosse un accesso diretto alla laguna, ma il mio pensiero era sbagliato.

2026-08-25 via Nuitee
M
Matthijs family_with_children nl
9
Prima verblijf met een eenvoudig ontbijt
Pros:

Prima locatie. Hou wel rekening met de afstand naar het centrum. In dat geval is een auto welkom.

Cons:

Niets

2026-08-18 via Nuitee
G
Gabriel couple mx
10
Pros:

El desayuno está bien, los cuartos son cómodos y limpios.

Cons:

No está tan cerca del centro pero no es un problema. La población tiene buenos servicios de taxis y muy cerca hay lugares para comer y para visitar la laguna.

2026-08-16 via Nuitee
A
Aurore Et Mouhamed family_with_children fr
7
Pros:

Cadre très beau
Petit jardin très agréable
Proche de la ville (il faut une voiture)
Chambre propre
Endroit calme

Cons:

Petit déjeuner très minime mis dans le frigo

2026-08-15 via Nuitee
S
Stanislas solo_traveller fr
9
Pros:

Bon rapport qualité prix

2026-08-14 via Nuitee
S
Sylvie family_with_children fr
7
Joli hôtel mais n’est pas adapté pour une famille
Pros:

La proximité de la ville

Cons:

Le petit déjeuner

2026-08-13 via Nuitee
H
Herve extended_group fr
8
Pros:

Bon agencement

Cons:

Loin de tout à pieds

2026-08-09 via Nuitee
A
Angel solo_traveller mx
10
Pros:

Buen aire acondicionado

Cons:

En una de las habitaciones habia muchas hormigas pequeñas

2026-06-22 via Nuitee
M
Miguel solo_traveller cr
8
Pros:

It's a nice place overall, peaceful and comfortable.

Cons:

The soap dispenser in the bathroom can improve, that's it, it is a nice place overall.

2026-05-02 via Nuitee
F
Frank couple ch
9
Schöne Unterkunft
Pros:

Gut ausgestattetes Zimmer mit kleinem Balkon in einem paradiesischen Garten. Man bekommt gute Tipps von der Vermieterin.

Cons:

Man muss ein Stück gehen, um an den See zu gelangen, was in unmittelbarer Nähe der Unterkunft nicht möglich ist. Dafür kann man zu Fuss ins Zentrum von Bacalar spazieren in ca. 20 Minuten.

2026-04-26 via Nuitee
D
dorothee couple fr
2
Pas recommandé
Pros:

Le bâtiment est joli

Cons:

Les photos sont trompeuses , pas d accès à la lagune privée , pas de vue sur le Lagon
La personne qui gère est antipathique
Il y avait des puces dans la chambre , elle a rien voulu savoir

2026-04-19 via Nuitee
P
Patricia family_with_children es
6
2026-04-15 via Nuitee
family_with_children mx
10
2026-04-07 via Nuitee
S
Stephan extended_group de
7
Aufenthalt im Grünen
Pros:

Sehr schön und originell gestaltete kleine Anlage mit Außenkitchenett. Rings herum ist es sehr grün. Die Wirtin Flora ist sehr freundlich und hat gute Tipps für die Gegend.

Cons:

Es gibt leider außer dem Zimmer keine weiteren Bereiche, die Aufenthaltsqualität haben, weder im Innen- noch im Außenbereich. Die in Luftlinie nur wenige zig Meter entfernte Lagune ist leider wg. Zäunen etc. nicht erreichbar.

2026-04-05 via Nuitee
C
Christine couple de
9
2026-03-31 via Nuitee
G
Graedler extended_group at
10
Best place with a good value for money and a cute and lovely host.
Pros:

We enjoyed the accommodation to the fullest and Flor was the kindest host you could imagine. The place met all our expectations and Flor fulfilled all our wishes in the very second. No matter if it was a wish for a massage or recommendations for the beautiful area of Bacalar. We highly recommend this place.

Cons:

Breakfast was a bit modest but we could talk to our lovely host and she brought additional items afterwards.

2026-03-29 via Nuitee
S
shaun couple gb
8
Quiet,quirky,clean,safe nice grounds.
Pros:

Clean and comfortable basic room. Quiet location tucked away with minimal traffic noise at night. The grounds have lovely plants and it feels safe and secluded. Breakfast concept is good but really you need to supplement what is on offer with extra purchases yourself. The lagoon is close by but access is limited. Own personal transport is almost essential for getting into Bacalar town and back. Communication with our host via watsapp was very good but we did not meet anyone in person at this accommodation in the two nights we stayed here.

2026-03-27 via Nuitee
V
Victorino couple es
7
Naturaleza 100%
Pros:

Ubicación, ducha fantástica, relación precio calidad

Cons:

Desayuno justito. Habitación en general minimalista. No había armarios ni cajones para la ropa. Ruido a la noche del aire acondicionado del piso de abajo molesto para dormir

2026-03-20 via Nuitee
C
Caroline couple fr
9
Un havre de paix dans une végétation luxuriante
Pros:

J ai beaucoup aimé le cadre et la décoration, on entre dans un autre monde lorsqu’on arrive. On est en retrait de la ville, il faut une voiture pour y aller mais ça en vaut la peine car c est très calme comparé au centre-ville qui est très animé et bruyant.

2026-03-18 via Nuitee
A
Alison couple gb
7
Quaint, clean accommodation.
Pros:

Quaint jungle vibe, effective air con, comfortable bed and good terrace. Host was very good at sorting issues and keeping informed. I e complimentary breakfast included.

Cons:

Location - although knew was far from centre and needed a car/taxi, we thought happy with 45min walk. But the it’s a rubble path, full of pot holes and no lighting so not safe to walk to town. Bear that in mind transport is a must to get to centre.

Shower, the shower head was not great although the host got this fixed as was spraying everywhere, but the shower base/tray still overflowed. The soap dispensers were not great either. And the bathroom often smelled strongly of drains.

2026-03-16 via Nuitee