Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Basic breakfast options
Distance to city center

Categories

Cleanliness
8.94
The accommodation is very clean, which is personally important to many guests.
Service
9.41
Incredibly friendly and helpful staff, with personalized tips and constant availability.
Location
8.45
Some distance from the city center, but appreciated for its peace and quiet.
Room Quality
8.9
Great room comfort, including a big comfy bed.
Amenities
8.43
Amenities were satisfactory; however, breakfast options were found lacking by some guests.
Value for Money
9.39
Considered good value for the quality and comfort provided.
Food and Beverage
7.94
Breakfast received mixed reviews, with some calling it basic and inadequate.
Overall Experience
8.91
A peaceful experience with friendly service, though some amenities could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:27

Property Description

Luxurious Accommodation in Bacalar

Spectacular Garden Views
Experience the beauty of nature from our garden and terrace. Relax in our air-conditioned rooms with free WiFi and private bathrooms.

Stunning Lake Views
Indulge in breathtaking lake views from select rooms, each equipped with a balcony and a coffee machine. Enjoy entertainment with flat-screen TVs and complimentary toiletries.

Convenient Location
Located just 37 km from Chetumal International Airport, Maison Bacalar offers a convenient stay for travelers.

Book now for an unforgettable stay at Maison Bacalar!

Important information:

Maison Bacalar hotel is located just 1.2 mi from the center, escaping the bustle of bars and beach clubs.

Maison Bacalar will provide complimentary entrance to the lagoon to guests. Access to the lagoon just 984 feet away.

Maison Bacalar is an ideal hotel for those seeking to relax and be in contact with nature.

Starry nights and birdsong will make you sleep soundly and enjoy a peaceful stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 265 reviews
Cleanliness: 8.94
Service: 9.41
Location: 8.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 8.91
V
Victorino • couple • es
7
Naturaleza 100%
Pros:

Ubicación, ducha fantástica, relación precio calidad

Cons:

Desayuno justito. Habitación en general minimalista. No había armarios ni cajones para la ropa. Ruido a la noche del aire acondicionado del piso de abajo molesto para dormir

2026-03-20 • via Nuitee
C
Caroline • couple • fr
9
Un havre de paix dans une végétation luxuriante
Pros:

J ai beaucoup aimé le cadre et la décoration, on entre dans un autre monde lorsqu’on arrive. On est en retrait de la ville, il faut une voiture pour y aller mais ça en vaut la peine car c est très calme comparé au centre-ville qui est très animé et bruyant.

2026-03-18 • via Nuitee
A
Alison • couple • gb
7
Quaint, clean accommodation.
Pros:

Quaint jungle vibe, effective air con, comfortable bed and good terrace. Host was very good at sorting issues and keeping informed. I e complimentary breakfast included.

Cons:

Location - although knew was far from centre and needed a car/taxi, we thought happy with 45min walk. But the it’s a rubble path, full of pot holes and no lighting so not safe to walk to town. Bear that in mind transport is a must to get to centre.

Shower, the shower head was not great although the host got this fixed as was spraying everywhere, but the shower base/tray still overflowed. The soap dispensers were not great either. And the bathroom often smelled strongly of drains.

2026-03-16 • via Nuitee
J
Julio Gonzalo • couple • mx
6
2026-03-01 • via Nuitee
N
Nikola • family_with_children • be
8
Endroit au calme et proche du centre en voiture
Pros:

Propre, au calme, proprio disponible tout le temps.

Cons:

Eau chaude non toujours disponible

2026-02-28 • via Nuitee
S
Sarah • couple • de
9
2026-02-25 • via Nuitee
M
Maya • couple • fr
8
Expérience agréable à Bacalar
Pros:

Beau bâtiment, coloré, charmant, arboré et entretenu.
Balcon paisible avec les oiseaux tout proches.

Cons:

Petit déjeuner très frugal. C'est plus une collation.

2026-02-25 • via Nuitee
S
Sandre Fidji • extended_group • fr
9
Très bien
Pros:

L'endroit est très joli, très boisé, et assez proche de bacalar si vous êtes en voiture. C'est très calme et propre. Les lits étaient confortables et il y a quelques équipements dans la chambre (cafetière, bouilloire et une carafe d'eau). On a reçu beaucoup de recommandation de notre hôte pour des lieux à visiter.

Cons:

La douche met de l'eau partout!

2026-02-13 • via Nuitee
P
Peter • couple • nl
9
Pros:

Vrolijke aankleding en aardige gastvrouw

Cons:

Niets

2026-02-11 • via Nuitee
S
smith • solo_traveller • us
9
2026-02-10 • via Nuitee
M
Matilda • couple • se
10
Pros:

Otroligt fint hotell! Känns som att bo i en sagodjungel. Värden är alltid hjälpsam och trevlig. Hon skickade mycket tips på allt möjligt i Bacalar vilket gjorde vår resa bättre och smidigare! Utmärkt städning.

Cons:

Läget var lite utanför, men om man har cykel eller bil är det inga problem. Wifiet var lite långtsamg ibland.

2026-02-08 • via Nuitee
J
jose luis • extended_group • mx
9
Pros:

La limpieza y la atención del dueño es muy buena, estuvo atento a las necesidades, sobre todo que mi llegada se retraso y ella estuvo siempre en contacto y disponible para recibirnos

2026-01-31 • via Nuitee
W
Willem • couple • nl
8
2026-01-31 • via Nuitee
K
Karen • couple • nl
9
Pros:

Excelente ubicación si buscas un lugar tranquilo en Bacalar, aunque mejor si tienes coche para ir al centro & a los rápidos

La comunicación fue excelente & Flora nos dio recomendaciones para nuestra visita

El cuarto está limpio & bastante espacioso, la regadera tiene excelente presión & agua caliente

Cons:

Aunque el cuarto dice tener vista a la laguna, los árboles de los lotes alrededor no permiten ver bien

2026-01-24 • via Nuitee
K
Kristine • couple • mx
9
Pros:

The bed was comfortable and the room eas clean. Beautiful grounds and well maintained buildings

Cons:

The l8ght outside the windows flashes on and off all night

2026-01-21 • via Nuitee
J
Jose Luis • family_with_children • mx
6
Pros:

Esta muy tranquilo y la atención de la dueña

Cons:

La internet no era buena la tele no funcionó el aire no enfría bien y la regadera está muy alta y el agua salí por todos lados.

2026-01-15 • via Nuitee
M
Marcel • extended_group • sk
9
2026-01-08 • via Nuitee
B
Bruno • extended_group • fr
10
Very nice place for a stay in Bacalar
Pros:

Great room, great location.

2026-01-02 • via Nuitee
I
Inga • couple • de
10
Sweet little place with gorgeous garden
Pros:

Lovely communication from the host, clean and comfortable room - great big comfy bed!

Cons:

I was worried about the access road but it was all ok in our little Nissan March :) the breakfast is basic and not to our taste - I don’t really think it’s necessary though seeing you have a fridge and kitchenette and can just shop for your own things so all good.

2025-12-24 • via Nuitee
D
David • couple • gb
10
Peaceful and comfortable stay just out of the main town.
Pros:

The hotel is to the north of the town and so is a decent walk or taxi ride to downtown but the peace and quiet are well worth it. The owners (Flore in particular) could not have been more helpful.

Cons:

Nothing

2025-12-23 • via Nuitee