MainStay Suites Ozona I-10

Hotels
•
Main Stay Suites
8.4 (8 reviews)
1307 Ave A Building A , Ozona , US

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff
Clean and comfortable rooms/comfortable beds
Good value/price reasonable
On-site Tesla supercharger
Kitchen/kitchenette with large fridge
Quiet location
Cons:
No elevator; many rooms on upper floors
Some rooms had paint fumes after repainting
Carpets reported filthy in one review
Occasional lack of hot water
Older building with imperfect remodel work

Categories

Cleanliness
7.6
Mixed reports: many guests called rooms and common areas very clean, but there are specific negative notes (filthy carpets in one report, occasional strong paint fumes and shortage of hot water) that lower the score.
Service
9.3
Consistently praised: staff described as amazing, very friendly and helpful; quick to accommodate room changes and provide check-in assistance and information.
Location
8.9
Frequently noted as a good, quiet location and a convenient stopover on the outskirts with easy access to town; overall positive location sentiment.
Room Quality
7.9
Mixed: beds described as very comfortable and rooms neat, but some rooms had recent repaint fumes, some remodel work felt incomplete, and the building is older with no elevator affecting some stays.
Amenities
8.4
Notable positives (kitchen with large fridge, complimentary breakfast, Wi-Fi, Tesla supercharger on-site) offset by occasional issues (no elevator access to some rooms, isolated report of no hot water).
Value for Money
8.6
Several guests noted the price is reasonable and the property offers good value for the money given cleanliness, comfort, and helpful staff.
Food and Beverage
8.2
Limited mentions: complimentary breakfast and basic breakfast service noted positively, but few detailed comments on food quality; overall neutral-to-positive.
Overall Experience
8.3
Generally enjoyable stays with strong staff interaction and comfortable rooms, though occasional maintenance/amenity issues (hot water, carpets, fumes, no elevator) tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Modern Accommodation in Ozona

Convenient Amenities: MainStay Suites Ozona I-10 offers room service, a 24-hour front desk, and free WiFi. The family rooms provide comfort for all guests.

Comfortable Rooms: Each room features a TV with satellite channels and a convenient kitchen, including a fridge for guests' use.

Leisure and Business Options: Guests can enjoy the business center, hit the gym for a workout, or unwind at the snack bar.

Book your stay at MainStay Suites Ozona I-10 for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 8 reviews
Cleanliness: 7.6
Service: 9.3
Location: 8.9
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.6
Food and Beverage: 8.2
Overall Experience: 8.3
J
Jasmin • couple • at
10
2025-10-04 • via Nuitee
M
Mitsuko • young couple • us
7
Good
Pros:

The kitchen had the big fridge so we could put lots of cool things inside. Everything we need is in there. We could cook chicken on the stove. It was great because we did not like to eat out. The price is reasonable.

Cons:

The building itself is old. There is no elevater to the room. All the MainStay rooms are on the third floor. If you have lots of baggage, it is not good. Although the room was somehow remodeled, it was not done properly. The room needs more updates.

2025-05-29 • via Nuitee
J
Jerome
6
DIDN’T KNOW THIS…
Pros:

When I walked in. I requested a 1st floor room because we are not the youngest travelers. I was told the Staybridge section of the property was only on the upper floors and there is no elevator. This was a property shared by two hotel brands, which I have never encountered before. This floor limitation should be friend t and center on the Hoteks.com website.

2025-05-04 • via Nuitee
A
adalberto
8
Pros:

👍

2025-04-13 • via Nuitee
K
Kimberly • partner
8
Pros:

Although we arrived late at night, front desk attendant was very cordial. We were checked in quickly, informed of complimentary breakfast hours given wifi login a directions to our room. Overall it was a comfortable stay.

2025-04-11 • via Nuitee
E
Evangelina • family
8
Pros:

It’s a nice property. We were there overnight so we didn’t use any of their amenities nor did we have breakfast there. The bed was very comfortable.

2025-03-31 • via Nuitee
G
Gary • young couple • us
6
Pleasant
2025-03-20 • via Nuitee
D
Daniel
6
Average
Pros:

Decent for a small town hotel but not spectacular

2025-03-17 • via Nuitee
B
Brittany
6
Pros:

No hot water. Nothing could be done about it.

2025-03-11 • via Nuitee
T
Tracy • family
6
Pros:

The staff was amazing. The first room had been repainted too recently and fumes required a room change. They were quick to help relocate to a room that smelled far less toxic.

2024-10-21 • via Nuitee
J
Judith
10
Pros:

Very friendly staff.

2024-10-18 • via Nuitee
K
Kimberly • family
10
Pros:

Great staff and location!
Very quiet

2024-10-16 • via Nuitee
D
David
6
Pros:

Smells in the hall
Poor bathroom circulation
Lobby area too many doors and obstacles

2024-07-27 • via Nuitee
R
Robert
10
Enjoyable
Pros:

Very friendly and clean with the right amount of amenities.
Would definitely recommend it to anyone.

2024-07-19 • via Nuitee
B
Barry • partner
10
Pros:

Very clean and very helpful staff.

2024-06-04 • via Nuitee
G
Gary • young couple • us
10
It was excellent.
Pros:

The staff were excellent.

2024-05-20 • via Nuitee
D
Donna • partner
10
Pros:

It was a really nice room. It was especially nice that a Tesla supercharging station was located at the hotel!

2024-05-13 • via Nuitee
D
Dave
6
Pros:

Carpets are filthy. The lady who owns it was wonderful.

2024-05-02 • via Nuitee
R
Robert • partner
10
Pros:

The room was neat, clean, and had all the amenities a person would want.

2024-04-20 • via Nuitee
B
Brian
10
Pros:

Older building but in good repair. The room looked recently remodeled. Very friendly and helpful staff. Bed was very comfortable. Everything was very clean.

2024-04-12 • via Nuitee