Zum Spalenbrunnen

The hotel is central and accessible in a quiet neighbourhood. The room was basically clean and functional. Staff were helpful but not always available. The Indian restaurant smells pervaded the spaces. Overall, the hotel is in dire need of refurbishment.

The hotel building is very old and poorly maintained. The reception staff were unprofessional and unfriendly when speaking with tourists. The mattress was extremely soft — after sleeping on it, it felt like a hole had formed, and I woke up with back pain.

The entire building had a strong garlic smell, which was unpleasant. There was no extra toilet paper in the room, even though we were four people staying there. When I asked reception for more, they told me, “This is enough for you, you don’t need more,” which I found rude and unacceptable.

Overall, I would not recommend this hotel.

This property might be an option for those on extreme budget, but in general I would not recommend.

The room does not have AC. Opening the windows in our case meant taking it off the hinge and laying it open. Minimal fan.

Open windows also meant exposure to traffic noise - this property is on a tram route - as well as insects.

Water in shower drain backed up.

TV remote batteries were corroded in place.

We tried to cancel after one night of a two night reservation. Owner would not refund second night....

Recommend to avoid and I am a bit surprised it is listed on the Orbitz site.....

very friendly people. great location, quiet

Nice staff. Quiet room. Room would be perfect if it was 80 years ago Breakfast so-so

it was close to the marktplatz, where we got trams and buses to get to places. There was no bar though! I'd stay there again b/c of the location

Not bad accommodation. Conveniently located close to old town. Pillows were awful and main desk was unable find more because the service person had the day off. Also locked us out at 8pm. Had to ring offsite number to get a pin. Lucky we had phone service on holiday sim. All and all not bad but hard to recommend

Great stay. Very friendly and helpful staff. Great location to old town and reasonably convenient parking.

The hotel is easy access by bus or tram, so look it up before you arrive. Walking with Google map to hotel is a bad choice. The staff is great, the restraunt is good, the breakfast is ok, the room was good, but the bed was creaky and just ok.

Location is ok

Efficient check in. Room was nice and large with comfortable beds. The bathroom was very typical of European hotels.
Area is great and close to “Old Town” where one may enjoy restaurants, bakeries and bars.
We were given free tram/bus ride tickets for the duration of our stay.

Nice authentic hotel close to the old town of Basel.

Great location, parking off site but limited and a 3 minute walk. Not a lot of parking elsewhere for long term. Excellent location great walks in to town. Restaurants and shops everywhere.

Eenvoudig, iets gedateerd hotel. Vriendelijk personeel

No free internet -pay extra
Basic mattress
Basic shower with curtain
Pipes that makes noise
Parking with extra cost (normal because city center) but to enter you need a key (they have only one) that you have to give them back
Conclusion : very expensive for the conditions provided.

It was clean and convenient to the train station.

Excellent location to tour this beautiful and historic city. Free transit pass given to all guests. Bus and tram service in Basel is outstanding.

Chambre correct et spacieuse. Le mobilier est un peu ancien.

Hôtel et chambres de qualité, mais petit déjeuner un peu médiocre.

Nice hotel, well situated on the edge of the Old Town. Staff were very helpful and friendly. The rooms were clean and spacious. The bed was comfortable and the bedding very fresh. Given the prices of everything else in Basel, this hotel was fantastic value. It’s basic, but nice.

There’s a tram stop just outside which makes getting around really easy.