Grand Mercure Bali Seminyak

Hotels
Grand Mercure
8.4 (1590 reviews)
Jalan Arjuna No. 40 Kelurahan Kecamatan Kuta Badung , Seminyak , id

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Pool Area Management
Room View Issues

Categories

Cleanliness
8.01
Some reviews highlighted issues with rooms facing construction, indicating cleanliness could be improved.
Service
8.78
Most reviews praised the staff for their friendliness and helpfulness, with specific mentions of exceptional service.
Location
9.02
Frequent positive remarks about the great location, close to the beach and restaurants.
Room Quality
8.37
Rooms were noted as spacious and clean, though some faced an unsightly view.
Amenities
8.2
Amenities were generally well-received, but some complaints on pool area management.
Value for Money
8.36
Standard value for the quality offered, as mentioned, but varies with season.
Food and Beverage
8.01
Breakfast received mixed feedback, with some reviews highlighting it as amazing and others as subpar.
Overall Experience
8.48
Overall, guests left with a positive sentiment about their stay and expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:21

Property Description

Luxurious Accommodation
Grand Mercure Bali Seminyak offers 5-star accommodation just steps away from the stunning Double Six Beach and Legian Beach. The air-conditioned rooms are elegantly furnished with modern amenities including a safety deposit box, TV, and private balcony, ensuring a comfortable stay for guests.

Fantastic Facilities
Indulge in the hotel's year-round outdoor pool, fitness centre, sauna, and terrace, perfect for relaxation and unwinding. Families will appreciate the kids' club while the 24-hour front desk staff, fluent in English and Indonesian, are always available to assist with any needs.

Culinary Delights
Start your day with a delicious buffet, American, or Asian breakfast at the on-site restaurant. For a more casual setting, head to the bar for refreshing drinks and light bites.

Experience luxury and comfort at Grand Mercure Bali Seminyak. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1590 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.37
Amenities: 8.2
Value for Money: 8.36
Food and Beverage: 8.01
Overall Experience: 8.48
L
loana family_with_children es
10
Muy muy bien
Pros:

La habitación enorme, el desayuno increíble, buen gimnasio, piscina limpia, muy bien ubicado, personal amabilísimo. Repetiríamos sin duda

Cons:

Por ponerle un pero, la piscina no disponía de sol todo el día. Pero podías ir cambiando de hamaca y listo

2026-07-11 via Nuitee
A
Alexander couple au
9
Location and staff was great
Pros:

Staff and location

Cons:

Overcrowded at pool and breakfast buffet
Room pillows were lumpy

2026-07-11 via Nuitee
N
Neha couple au
9
2026-07-11 via Nuitee
M
Mark solo_traveller au
9
Pros:

Overall our stay was great

Cons:

Staff were great

2026-07-10 via Nuitee
J
Jonathan couple au
4
Average
Pros:

Close to beach

Cons:

Lack of areas to smoke. Placing us near children’s pool. Not best breakfast compared to Marriott.

2026-07-09 via Nuitee
H
Hart solo_traveller au
9
Very enjoyable a friendly resort with excellent facilities
Pros:

Facilities were very good - pool and surroundings/ breakfast was sensational and the bar area great
Staff were very friendly and professional Room was good we a view over the pool
Close to the beach and restaurants

2026-07-09 via Nuitee
H
Hui Tse extended_group sg
8
Fantastic location, great room and good breakfast!
Pros:

Great location - close to the beach, shops and many eateries nearby
The room and bathroom was spacious and clean.
Good variety of breakfast items.
The hotel presented me a small cake / swan towel for my birthday - it was a thoughtful and pleasant surprise!

Cons:

It would be good if there are maps / recommendations of good food/shopping put up at the hotel.

2026-07-08 via Nuitee
G
Gregg solo_traveller au
9
Great spot staff nice but all staff are nice in Bali. Value for money was good.
Cons:

Being locked out on the balcony for 3 hours.

2026-07-08 via Nuitee
S
Scott family_with_children au
10
2026-07-08 via Nuitee
N
Narena couple au
10
Absolutely amazing, much greater than expected.
Pros:

Fantastic selection of breakfast items, the staff were courteous and very helpful. I stayed with my partner for 9 nights in June and loved it so much I will be returning in November with my daughter. The entire atmosphere of the hotel is marvellous. I highly recommend this hotel for couples and families.

Cons:

A slight increase in gym equipment, mainly free weights to cater for the amount of guests.

2026-07-07 via Nuitee
L
Lisa solo_traveller nz
7
Great location with fireldly helpful staff. Very busy and a bit befit and noisey during my stay
Pros:

Great location with friendly staff

Cons:

Hotel was very busy, breakfast in the mornings was hetic and had to wait for a table. If ordered cooked eggs also had to wait and check on order
The pool was lovely but again very busy. Not enough seating round the pool for amount of guest

2026-07-06 via Nuitee
S
Sean couple au
8
Great spot and friendly staff
Pros:

Location

2026-07-06 via Nuitee
L
Laura extended_group au
8
Great location, exceptional service.
Pros:

We had a deluxe room with twin beds, room was spacious enough and beds were super comfy!

Cons:

The view from deluxe rooms, there is construction across the road (it didn’t impact our sleep at all!). The property did provide some complementary refreshments and offer of discounted activities, however I don’t think this sufficiently supplemented the view.
They did accomodate our request to move rooms- which was great!
Perhaps credit at restaurant or bar would’ve been better.
Also there is limited lounge seating near pool.

2026-07-04 via Nuitee
T
Teresa couple au
8
First we weren’t impressed with the reception lady who checked us in!! Made us wait hours before she finally sent someon
Pros:

Close to the beach

Cons:

Never enough seats by the pools and hated the bean bags

2026-07-04 via Nuitee
B
Badr Eddine couple ma
3
2026-07-04 via Nuitee
K
Krystal family_with_children au
8
Comfortable stay, clean and good location.
Pros:

Large pool, big spacious modern rooms with comfortable beds. Good location, close to the beach within minutes walk. Lots of restaurants near by. Breakfast was great with lots of options.

Cons:

Pool wasn’t very deep, not enough day beds around the pool. More suited for older adults and families.

2026-07-04 via Nuitee
C
Ciara couple au
8
2026-07-03 via Nuitee
T
Tanvir couple at
9
2026-07-03 via Nuitee
K
Koop couple au
10
2026-07-03 via Nuitee
C
Coraline family_with_children fr
7
Bon hôtel
Pros:

Espace enfants

Cons:

La nourriture. Très gras, beaucoup de friture. Pas de diversité dans les plats. Bcp la même chose.

2026-07-01 via Nuitee