Grand Mercure Bali Seminyak

Hotels
•
Grand Mercure
8.4 (1649 reviews)
Jalan Arjuna No. 40 Kelurahan Kecamatan Kuta Badung , Seminyak , ID
+62 361 9342900

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Pool Area Management
Room View Issues

Categories

Cleanliness
8.01
Some reviews highlighted issues with rooms facing construction, indicating cleanliness could be improved.
Service
8.78
Most reviews praised the staff for their friendliness and helpfulness, with specific mentions of exceptional service.
Location
9.02
Frequent positive remarks about the great location, close to the beach and restaurants.
Room Quality
8.37
Rooms were noted as spacious and clean, though some faced an unsightly view.
Amenities
8.2
Amenities were generally well-received, but some complaints on pool area management.
Value for Money
8.36
Standard value for the quality offered, as mentioned, but varies with season.
Food and Beverage
8.01
Breakfast received mixed feedback, with some reviews highlighting it as amazing and others as subpar.
Overall Experience
8.48
Overall, guests left with a positive sentiment about their stay and expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:21

Property Description

Luxurious Accommodation
Grand Mercure Bali Seminyak offers 5-star accommodation just steps away from the stunning Double Six Beach and Legian Beach. The air-conditioned rooms are elegantly furnished with modern amenities including a safety deposit box, TV, and private balcony, ensuring a comfortable stay for guests.

Fantastic Facilities
Indulge in the hotel's year-round outdoor pool, fitness centre, sauna, and terrace, perfect for relaxation and unwinding. Families will appreciate the kids' club while the 24-hour front desk staff, fluent in English and Indonesian, are always available to assist with any needs.

Culinary Delights
Start your day with a delicious buffet, American, or Asian breakfast at the on-site restaurant. For a more casual setting, head to the bar for refreshing drinks and light bites.

Experience luxury and comfort at Grand Mercure Bali Seminyak. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1649 reviews
Cleanliness: 8.01
Service: 8.78
Location: 9.02
Room Quality: 8.37
Amenities: 8.2
Value for Money: 8.36
Food and Beverage: 8.01
Overall Experience: 8.48
S
Simone • extended_group • au
10
Was there 10 months ago and went again stayed there 3 times
Pros:

Everything

Cons:

Nothing

2026-09-19 • via Nuitee
L
Linda • couple • au
10
2026-09-19 • via Nuitee
M
Mike • couple • au
8
Apart from a few hiccups overall a lovely stay would recommend
Pros:

Great location. All staff amazing, friendly and welcoming.Rooms clean and comfortable.

Cons:

Rooms could be noisy at times. We could hear both neighbours. There was a constant drone type noise outside the room which was audible at night. Towels were clean but when used had a damp like smell as if not aired properly.

2026-09-19 • via Nuitee
D
Daniel 0986 • family_with_children • au
9
Pros:

The staff were nothing short of being absolutely amazing.
The facilities were nice & everything met our expectations.

Cons:

Some of the internal hallways had paint that had clearly not been applied property & was peeling.
Apart from this, the external views (which cannot be controlled) were a little lacking with partially built, dirty buildings as a lookout.
The street noise was almost unabated by the doors / windows, so it made for some very loud nights.

2026-09-18 • via Nuitee
S
Simon • solo_traveller • si
10
2026-09-18 • via Nuitee
M
Melissa • solo_traveller • au
10
Beautiful motel. Everything perfect.
Pros:

Very relaxing. The young lady on reception was amazing. The customer service was impeccable. Her English was great. She even allowed us to have an early check-in. She organised a beautiful private car and driver at a very good rate through the Motel.

Cons:

I didn’t like that I had to leave and come back home😂 . I booked another Mercure Motel over in Sanur for my November stay and now I have been spoilt by this motel.

2026-09-18 • via Nuitee
J
jai • solo_traveller • au
10
Pros:

Buffet breaky is the bomb.
Staff so lovely and caring
Amazing kids section.

2026-09-16 • via Nuitee
B
Bader • couple • sa
10
2026-09-15 • via Nuitee
C
Celina • couple • au
10
2026-09-14 • via Nuitee
K
Karen • couple • au
8
Excellent other than the lack of view.
Pros:

This property was lovely. Close to the beach. The staff were exceptionally friendly and helpful. The only disappointment was our room did not have a view of the pool and our room looked over a roof, blocking the view. This was apparently mentioned in the booking information on Booking.com but not clearly. I would have booked through a travel agent if it was made clear. Only bad thing about our stay.

Cons:

The room I got through Booking.com which was not cheap - the most I have ever paid for a room in Bali.

2026-09-14 • via Nuitee
A
Alan • couple • au
6
I would describe this as 'The Mercure Hotel, Seminyak'.
Pros:

The bathroom had a very large benchtop which was good. The pool view was good and included a sea view over the derelict/empty land on the beachside of the hotel. Breakfast was good, once you found out where they were hiding the pork sausages and the bacon.

Cons:

Whilst located very close to Double Six Beach, the road aspect of the property faces a derelict hotel. Don't get a roadside view room - always book a pool view room.
There were very few poolside beds available. We went to the beach nearly every day because of this.
Why do they 'hide' the pork sausages and bacon serving dishes at breakfast? We didn't realise this and didn't find them until the 3rd day of our stay.
The cushions of the lounge chairs at the bar were very dirty. I mentioned it to the staff and they tried their best to clean them, but with little difference.
There was a lot of peeling paint on the main external walls of the hotel.

2026-09-14 • via Nuitee
A
ASUNA • solo_traveller • jp
8
良かった
Pros:

ホテルの方が優しかった所

Cons:

バスタオルやベットの布団、バスタブの中が汚れてた

2026-09-13 • via Nuitee
B
blake • family_with_children • au
10
2026-09-12 • via Nuitee
M
Maximilian • couple • it
7
2026-09-11 • via Nuitee
P
Paul Fredrick George • couple • au
9
2026-09-10 • via Nuitee
I
Ibrahim • couple • sa
1
غير صالح للسكن
Pros:

لاشي

Cons:

الغرف قديمه مره والاثاث غير نظيف والمناشف فيها ريحه

2026-09-09 • via Nuitee
P
Paola Aurelia • couple • au
10
Excellent stay
Pros:

The he service was excellent

Cons:

The view from my room was terrible

2026-09-09 • via Nuitee
P
Paola Aurelia • couple • au
8
2026-09-07 • via Nuitee
M
mina sadat • couple • ae
4
2026-09-06 • via Nuitee
G
Georgia • family_with_children • au
10
Highly recommend we will be back
Pros:

Close the beach, perfect rooms

2026-09-06 • via Nuitee