Keypad Hotel - 24 Hang Ga

Hotels
8.6 (141 reviews)
24 Phố Hàng Gà, Hàng Bồ, Hoàn Kiếm , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Fantastic service
Clean rooms
Good breakfast options
Cons:
Staff language barrier
Elevator condition
Odor in the hallway

Categories

Cleanliness
8.15
One review mentions cleanliness every day, while another notes the lift is in poor condition and the hall smells unpleasant.
Service
9.15
Multiple reviews highlight fantastic service and helpful staff.
Location
9.15
Several reviews praise the perfect location, especially in relation to local attractions.
Room Quality
8.65
Guests noted a comfortable stay and daily cleaning, suggesting a good room quality.
Amenities
8.65
The review mentions convenience of facilities, but no specific amenities were detailed.
Value for Money
8.15
Some reviews indicate the hotel is relatively expensive for what is provided.
Food and Beverage
8.15
Breakfast options received positive feedback, but the eating area was criticized for clutter.
Overall Experience
8.75
General sentiment from reviews indicates an enjoyable stay, overall positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:00

Property Description

Central Location in Hanoi

Located in the heart of Hanoi, Keypad Hotel - 24 Hang Ga provides easy access to major attractions such as Hanoi Old City Gate and Thang Long Water Puppet Theater.

Convenient Amenities

Enjoy a comfortable stay with 24-hour front desk service, airport transfers, room service, and complimentary WiFi available throughout the property. Indulge in a delicious continental or American breakfast each morning and savor American cuisine at the on-site restaurant.

Nearby Attractions

Explore Hanoi's iconic landmarks including Hoan Kiem Lake, St. Joseph Cathedral, and the Imperial Citadel, all within close proximity to the hotel.

Experience the best of Hanoi at Keypad Hotel - 24 Hang Ga. Book your stay now for an unforgettable trip!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs VND 200000 per day.

Location

Guest Reviews

8.6
Based on 141 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.75
R
Rune • couple • dk
10
2026-02-09 • via Nuitee
P
Pawel Grayek • extended_group • gb
5
good for night or two.
Pros:

location. Staff really friendly. Easy check in.

Cons:

dark small rooms but for this price I didn't expect more.

2026-02-08 • via Nuitee
A
Anthony • couple • fr
9
Très bon séjour.
Pros:

Chambre très spacieuse, lit très confortable.
Excellent emplacement.
Le personnel était très accueillant et sympathique.

2026-02-08 • via Nuitee
L
lukaspodgorski • couple • de
8
Pros:

Wszystko ok. Dobre położenie

2026-01-25 • via Nuitee
K
Karolina • extended_group • pl
10
Pros:

Location and service are amazing.

2026-01-20 • via Nuitee
N
Nikos • couple • gr
3
Ικανοποιητική μόνο για 2-3 μέρες ή για να το κλείσετε για μέρες το ξενοδοχείο και να αφήνετε τα πράγματα σας και να μετα
Pros:

Μόνο το κρεβάτι ήταν άνετο και τα άτομα στην ρεσεψιόν ήταν εξυπηρετικά.

Cons:

Το δωμάτιο με το που μπήκαμε ήταν βρωμικο και γεμάτο τρίχες στο πάτωμα και στο μπάνιο στο κρεβάτι είχε μικρα έντομα πάνω που μάλλον ήταν από κάτι λουλούδια που είχαν βάλει που επίσης δεν είχαμε ζήτηση.
Το Πρωινό είχαμε πληρώσει αλλά δεν φάγαμε εν τέλη στο μπουφέ γιατί ήταν διαφορετικές οι φωτογραφίες που είδαμε από αυτό που ήταν στην πραγματικότητα όπως και επίσης κοιμόντουσαν μέσα σε εκείνο το χώρο και δεν μας έκανε αίσθηση να φάμε.

2026-01-18 • via Nuitee
R
Rheece • solo_traveller • za
8
Pros:

Better breakfast options

Cons:

Breakfast and eating area had things standing around

2025-12-31 • via Nuitee
A
Anh • couple • de
10
2025-12-19 • via Nuitee
V
vikas • couple • in
8
2025-12-11 • via Nuitee
M
Malhotra • couple • in
9
Pros:

The location is perfect and the room was well cleaned every day

Cons:

Everything was fine but only few people in staff knows English.

2025-11-25 • via Nuitee
H
Hari Krishna • solo_traveller • in
10
2025-11-14 • via Nuitee
O
Ognian • extended_group • bg
10
Pros:

Everything

2025-10-24 • via Nuitee
G
Gianluca • couple • de
7
Für eine Nacht in Ordnung
Pros:

Lage ist super. Man hat alles was man braucht. Aber auch nicht mehr als das. Für eine Nacht aber völlig in Ordnung.

Cons:

Es ist verhältnismäßig teuer für das was man bekommt. Der Aufzug sieht schlimm aus, Flur riecht etwas unangenehm.

2025-10-20 • via Nuitee
C
Charlotte • couple • gb
10
Pros:

Location and price

2025-10-17 • via Nuitee
B
Ben • couple • au
10
Fantastic service and price for a 3 star stay
Pros:

Great location, great staff, everything you need for a stay.

Cons:

Was noisy some of the time, but cannot be helped, it's in the middle of old quarter!

2025-09-18 • via Nuitee
N
Như • solo_traveller • vn
10
Chỗ ở sạch sẽ, mình check in muộn nên check out muộn vẫn free.nhân viên nhiệt tình
Pros:

Tiện lợi

2025-09-12 • via Nuitee
R
Ridhwan • extended_group • my
10
Amazing and wonderful.
Pros:

Everything was amazing. We had an enjoyable stay at the hotel. The room were comfy and we surely would love to come back again. The location is at the heart of Old Quarter and very accessible by grab. The staff (Kelly) was super friendly and she helped out alot!

Cons:

Nothing that i dislike.

2025-09-10 • via Nuitee
J
Judy • couple • au
7
Pros:

Convenient location to markets and train street
Staff were helpful

Cons:

The power outlets are loose, in some areas

2025-08-09 • via Nuitee
J
Jennifer • family with young children • ph
9
Superb
2025-06-16 • via Nuitee
J
Jennifer • family with young children • ph
9
Superb
2025-06-16 • via Nuitee