Ailen Hotel

Hotels
7.9 (40 reviews)
283/33 Pham Ngu Lao , Ho Chi Minh City , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Convenient access
Cons:
Noise at night

Categories

Cleanliness
6.68
The review mentions noise disturbance at night, implying possible cleanliness issues.
Service
8.15
Standard quality for this hotel tier.
Location
8.19
The review states 'V centre', indicating a positive sentiment about the location.
Room Quality
8.14
Standard quality for this hotel tier.
Amenities
8.17
Standard quality for this hotel tier.
Value for Money
8.13
Standard quality for this hotel tier.
Food and Beverage
8.18
Standard quality for this hotel tier.
Overall Experience
7.55
The overall rating reflects the balance of positive location and service against the cleanliness issue.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-09 09:10

Property Description

Prime Location in District 1
Ailen Hotel is perfectly situated in District 1, offering guests easy access to popular attractions like Ben Thanh Market and the Reunification Palace. With a short drive to Tan Son Nhat International Airport, convenience is at your fingertips.

Modern Amenities and Services
Experience comfort in our air-conditioned rooms equipped with essential amenities such as a minibar, flat-screen TV, and free WiFi. Let our 24-hour front desk assist you with tour bookings, car rentals, and currency exchange. Enjoy complimentary parking, luggage storage, and laundry services for a hassle-free stay.

Delicious Dining Options
Indulge in a culinary journey at our on-site restaurant, serving a delightful mix of Western and Vietnamese dishes. For a more intimate dining experience, opt for in-room dining and savor your meal in the comfort of your own space.

Book your stay at Ailen Hotel today for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 40 reviews
Cleanliness: 6.68
Service: 8.15
Location: 8.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 7.55
S
si3n4 extended_group sg
10
Pros:

Clean, staff is super helpful and so kind! Location is great, not too loud and near Bui Vien Walking street, very interesting

2026-03-21 via Nuitee
K
KAUV extended_group kh
6
Pros:

Big room

Cons:

A little noisy, no hot water and no elevator

2026-03-15 via Nuitee
L
Lud family_with_children id
7
Pros:

La chambre etait propre et bien équipée .
Personnel agreable.
Quartier Central

Cons:

5 etages sans ascenseur.
Il faut demander pour nettoyage de la chambre.
Bruit de fond certain a partir de 22h30 ,mais c'est supportable.
Quartier un peu trop chaud !.....bars bruyant , touristes sans genes.....
Pas de petit dejeuner

2026-03-12 via Nuitee
L
Lily couple fr
7
Convenable
Pros:

Chambre convenable pour court séjour, identique à la description !

2026-03-11 via Nuitee
T
Toby couple gb
10
2026-03-07 via Nuitee
I
Igor solo_traveller sk
7
Pros:

V centre

Cons:

Hluk v noci

2026-03-02 via Nuitee
B
Brandon solo traveller gb
10
Exceptional
2025-04-13 via Nuitee
M
Michal young couple cz
8
Very good
2024-12-30 via Nuitee
P
Paul young couple gb
5
Good value, but too many stairs!
Pros:

Good value, great location

Cons:

To many stairs ( we are both 68) very small room.
Not as clean as other hotels in Vietnam.

2024-12-28 via Nuitee
H
Hustvedt solo traveller no
7
Good
2024-11-29 via Nuitee
L
Lovelyn family with young children ae
10
Exceptional
2024-11-21 via Nuitee
I
Iwona young couple pl
7
Good
Pros:

Excellent location in District 1, everything within walking distance: opera house, market etc. Cafes, food - just walk out of the hotel and everything was available. Very helpful staff

Cons:

Not very clean, we had to ask for a change of bedding, very uncomfortable high floors (even 5th), no lift

2024-11-11 via Nuitee
M
Maximo group au
8
Very good
2024-10-29 via Nuitee
R
Robert family with young children ie
10
Exceptional
Pros:

The staff were very pleasant, helpful and friendly, organised a day trip for us also,.
Location was excellent just off walking street, room was clean and bed was big and comfortable, all in all excellent value for money, highly recommend!

2024-10-19 via Nuitee
R
Robert family with young children ie
9
Superb
Pros:

Excellent staff, good value for money

2024-10-15 via Nuitee
L
Leonas young couple lt
8
Very good
Pros:

Best about hotel is location becose on walking street is to noisy all night and if hotels have windows to street side, hard to sleep. This hotel is on popular place but little inside small street, so is not noisy.

2024-09-23 via Nuitee
I
Ivana young couple cz
7
Good
Pros:

New modern room with the fantastic view.

Cons:

Toilet seat could be cleaner.

All night till 4 am there is a big noise from the party street

2024-09-19 via Nuitee
R
Rin688 family with young children au
9
Fantastic location and value for the type of accomodation
Pros:

The staff were exceptionally kind and caring

Cons:

The stairs- no elevator

2024-09-16 via Nuitee
L
Li solo traveller sg
8
Superb Staff and Nice Cosy Hotel that is near to the attractions.
Pros:

The Staff are really Nice, specially Mr Van who helped me with the Sim card, Change of Room and Booking of Tour. He is really nice and helpful

Cons:

Level 4 is too high for me to climb daily

2024-09-15 via Nuitee
L
Lawrence family with young children us
10
Exceptional
2024-08-30 via Nuitee