Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Varied Breakfast Options
Cons:
Cleanliness Issues
Dated Rooms

Categories

Cleanliness
6.56
Some reviews noted cleanliness issues, including dirty cupboards and unacceptable towel conditions.
Service
8.53
Staff were generally described as helpful and friendly, contributing positively to the experience.
Location
8.57
Location is often highlighted as good, with easy access which is appreciated by guests.
Room Quality
7.02
Several guests noted that the rooms were dated and in need of modernization.
Amenities
8.05
Facilities like the pool and sauna were praised, although some described them as needing updates.
Value for Money
8.01
Good value according to reviews, particularly regarding breakfast and overall experience.
Food and Beverage
8.56
Breakfast options were highly rated and appreciated for variety and quality.
Overall Experience
7.93
Reviews indicate a blend of highs and lows, resulting in a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:33

Property Description

Unique Views and Spacious Rooms
Enjoy breathtaking views of Serra da Estrela Nature Reserve from the comfort of your spacious room at Hotel Onix. The modern air-conditioned rooms feature satellite TV, a personal safe, and a luxurious bathroom with a bathtub and shower.

Outdoor Pool and Culinary Delights
Unwind by the outdoor swimming pool or indulge in Brazilian and Portuguese delicacies at the spacious restaurant with a charming wooden ceiling. After a delightful local breakfast buffet, relax in the reading room or sip on drinks at the classic-style bar.

Concierge Services and Nearby Attractions
Let our 24-hour reception staff assist you in planning tours to Caramulo Mountain and Estrela Mountain. Explore the nearby city of Viseu, just a short drive away, renowned for its Cathedral and the Grão Vasco Museum.

Book your stay at Hotel Onix today for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 2320 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 7.93
C
correia • family_with_children • br
7
2026-10-23 • via Nuitee
J
Joana Marques • couple • pt
7
2026-10-22 • via Nuitee
S
Silva • family_with_children • pt
7
Pros:

Simpatia dos funcionários

Cons:

O primeiro quarto cheirava a esgoto.
O pequeno almoço tinha pouca variedade.

2026-10-21 • via Nuitee
F
Francisco • solo_traveller • es
7
2026-10-19 • via Nuitee
C
Carlos Maximiliano • family_with_children • de
10
Pros:

Der Aufenthalt war super, sehr empfehlenswert!

2026-10-19 • via Nuitee
I
Inês • family_with_children • pt
4
Pros:

Pequeno almoço continental razoável

Cons:

Os quartos precisam de uma renovação profunda.

2026-10-19 • via Nuitee
C
Carolina • couple • pt
7
2026-10-19 • via Nuitee
F
Flavia • family_with_children • ch
6
2026-10-18 • via Nuitee
F
Francisco • couple • es
8
2026-10-16 • via Nuitee
S
Sara • family_with_children • pt
6
2026-10-15 • via Nuitee
C
Carlos • family_with_children • pt
7
2026-10-15 • via Nuitee
A
Antonio • solo_traveller • ch
8
Pros:

shöne anlage

2026-10-14 • via Nuitee
M
Michel • couple • ca
9
Plaisant
Pros:

Petit déjeuner salle à manger plscine

Cons:

Lit

2026-10-14 • via Nuitee
L
LUIZ CARLOS • family_with_children • br
10
2026-10-13 • via Nuitee
M
Miguel Angelo • couple • pt
1
Cons:

Infelizmente, a experiência no vosso hotel esteve completamente longe de corresponder aos padrões mínimos de higiene, segurança e conforto exigidos por lei para a prestação de um serviço de alojamento, apresentando condições verdadeiramente graves e inaceitáveis:
Falta de Higiene e Limpeza: À chegada, a cama já apresentava cabelos nos lençóis antes de qualquer utilização, demonstrando uma clara falha na mudança e higienização da roupa de cama.
Presença de Bolor e Humidade: As paredes do quarto encontravam-se cobertas de bolor. Trata-se de um problema sério que constitui um risco manifesto para a saúde pública, podendo desencadear ou agravar sérios problemas respiratórios e reações alérgicas.
Pragas e Falta de Manutenção: Verifiquei a presença de caruncho nas paredes e nas cortinas do quarto, o que demonstra uma ausência prolongada de manutenção do espaço e de controlo de pragas.
Equipamentos Contaminados: O aparelho de ar condicionado acumulava uma camada espessa de pó entranhado e colado, claramente fruto de anos de falta de limpeza e substituição de filtros, o que agrava ainda mais a qualidade do ar projetado no espaço.
Apesar de não me ter sido perguntado no check-out como tinha corrido a estadia — algo que seria expectável num serviço ao cliente rigoroso —, não posso deixar de formalizar este manifesto desagrado. O espaço necessita com urgência de intervenção profunda de manutenção, desinfestação e limpeza.

2026-10-13 • via Nuitee
D
David • family_with_children • pt
10
Pros:

Do jacuzzi!

Cons:

Localização

2026-10-12 • via Nuitee
C
Cristina • family_with_children • pt
7
2026-10-12 • via Nuitee
R
RUI • couple • pt
7
positivo
Pros:

Piscina interna
e jacuzzi

2026-10-12 • via Nuitee
F
felicia • solo_traveller • es
8
2026-10-12 • via Nuitee
S
Sonia • solo_traveller • pt
8
2026-10-11 • via Nuitee