Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Varied Breakfast Options
Cons:
Cleanliness Issues
Dated Rooms

Categories

Cleanliness
6.56
Some reviews noted cleanliness issues, including dirty cupboards and unacceptable towel conditions.
Service
8.53
Staff were generally described as helpful and friendly, contributing positively to the experience.
Location
8.57
Location is often highlighted as good, with easy access which is appreciated by guests.
Room Quality
7.02
Several guests noted that the rooms were dated and in need of modernization.
Amenities
8.05
Facilities like the pool and sauna were praised, although some described them as needing updates.
Value for Money
8.01
Good value according to reviews, particularly regarding breakfast and overall experience.
Food and Beverage
8.56
Breakfast options were highly rated and appreciated for variety and quality.
Overall Experience
7.93
Reviews indicate a blend of highs and lows, resulting in a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:33

Property Description

Unique Views and Spacious Rooms
Enjoy breathtaking views of Serra da Estrela Nature Reserve from the comfort of your spacious room at Hotel Onix. The modern air-conditioned rooms feature satellite TV, a personal safe, and a luxurious bathroom with a bathtub and shower.

Outdoor Pool and Culinary Delights
Unwind by the outdoor swimming pool or indulge in Brazilian and Portuguese delicacies at the spacious restaurant with a charming wooden ceiling. After a delightful local breakfast buffet, relax in the reading room or sip on drinks at the classic-style bar.

Concierge Services and Nearby Attractions
Let our 24-hour reception staff assist you in planning tours to Caramulo Mountain and Estrela Mountain. Explore the nearby city of Viseu, just a short drive away, renowned for its Cathedral and the Grão Vasco Museum.

Book your stay at Hotel Onix today for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 4 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for € 12.50 per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2109 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 7.93
A
Andréa • couple • pt
8
Correu tudo super bem, amei a estadia
Pros:

Está tudo muito bom
Várias opções

Cons:

Os moveis estão já bem antigos
Os colchões poderiam ser atualizados

2026-05-09 • via Nuitee
J
Joel • family_with_children • pt
8
2026-05-09 • via Nuitee
C
Couto • couple • pt
7
2026-05-09 • via Nuitee
J
Jekita • solo_traveller • pt
6
2026-05-06 • via Nuitee
V
Virgínia • solo_traveller • pt
6
Pros:

Simpatia dos funcionários e bom pequeno almoço com muitas opções de escolha

Cons:

Da roupa da cama, na medida em que colocaram um resguardo de colchão por baixo do lençol mas que por ser pequeno e não acompanhar a dimensão da cama enrugava e saía do sítio, pois não estava preso a nada; tornando-se desconfortável dormir sobre esse desnível. Quarto e casa de banho um pouco frios

2026-05-05 • via Nuitee
C
Carla • solo_traveller • pt
9
Pros:

Penso que deveriam fazer uma remodelação

Cons:

Colchão duro

2026-05-05 • via Nuitee
N
Nuno • family_with_children • pt
10
2026-05-05 • via Nuitee
M
Mbf • couple • pt
8
Pros:

Peq almoço mt bom

2026-05-04 • via Nuitee
T
Tânia • family_with_children • pt
6
Pros:

Do pequeno almoço

2026-05-03 • via Nuitee
M
Manuel • family_with_children • pt
8
2026-05-03 • via Nuitee
R
Raquel • solo_traveller • pt
5
Cons:

A limpeza do quarto e as instalações estão a precisar de mais cuidado e atenção talvez umas obras e fique um bom hotel

2026-05-02 • via Nuitee
O
Oliver • solo_traveller • pt
4
Pros:

O pequeno almoço

Cons:

Mobiliário e materiais velhos. Banheiras em vez de duches. Decoração antiga, que não transmite conforto.
Cortinas no chão nas escadas.

2026-05-01 • via Nuitee
S
Silvia • solo_traveller • pt
8
2026-04-29 • via Nuitee
S
Sergio • solo_traveller • pt
8
2026-04-28 • via Nuitee
M
MORO RODRIGUEZ • extended_group • es
7
Pros:

Se ve antiguo pero está bien en conjunto, la parte de la piscina muy bonita.

Cons:

Una crítica, es que no se quien a intentado mejorar el comedor, los papeles pintados del techo no los han sabido poner y están de pena, no coinciden, no se, pero quién los puso sería la primera vez que los ponía.
Y se han cargado las sillas del comedor, en la parte de atrás le han pegado unas telas, que no se puede haber hecho peor, unas no llegan, otras despegadas, una chapuza que desde luego no se a quién se le ocurrió pero es de juzgado de guardia.

2026-04-27 • via Nuitee
G
Gomes • solo_traveller • pt
9
Pros:

Adorei toda a equipa. Fantásticos

Cons:

O hotel precisa de alguma manutenção

2026-04-27 • via Nuitee
D
De Lopes • solo_traveller • pt
10
2026-04-27 • via Nuitee
H
Helena • couple • pt
7
Estadia agradável.
Pros:

Funcionários simpáticos.
Pequeno almoço bom.
Hotel com muito potencial. A precisar de ser modernizado.

2026-04-27 • via Nuitee
L
Luis • solo_traveller • pt
5
2026-04-27 • via Nuitee
R
Rosa • solo_traveller • pt
7
Pros:

Localização e simpatia e disponibilidade dos funcionários

Cons:

O quarto não estava muito limpo, havia cabelos na banheira e no chão da casa de banho. O quarto tinha uma toalha velha caída por trás do cadeirão.

2026-04-26 • via Nuitee