Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Varied Breakfast Options
Cons:
Cleanliness Issues
Dated Rooms

Categories

Cleanliness
6.56
Some reviews noted cleanliness issues, including dirty cupboards and unacceptable towel conditions.
Service
8.53
Staff were generally described as helpful and friendly, contributing positively to the experience.
Location
8.57
Location is often highlighted as good, with easy access which is appreciated by guests.
Room Quality
7.02
Several guests noted that the rooms were dated and in need of modernization.
Amenities
8.05
Facilities like the pool and sauna were praised, although some described them as needing updates.
Value for Money
8.01
Good value according to reviews, particularly regarding breakfast and overall experience.
Food and Beverage
8.56
Breakfast options were highly rated and appreciated for variety and quality.
Overall Experience
7.93
Reviews indicate a blend of highs and lows, resulting in a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:33

Property Description

Unique Views and Spacious Rooms
Enjoy breathtaking views of Serra da Estrela Nature Reserve from the comfort of your spacious room at Hotel Onix. The modern air-conditioned rooms feature satellite TV, a personal safe, and a luxurious bathroom with a bathtub and shower.

Outdoor Pool and Culinary Delights
Unwind by the outdoor swimming pool or indulge in Brazilian and Portuguese delicacies at the spacious restaurant with a charming wooden ceiling. After a delightful local breakfast buffet, relax in the reading room or sip on drinks at the classic-style bar.

Concierge Services and Nearby Attractions
Let our 24-hour reception staff assist you in planning tours to Caramulo Mountain and Estrela Mountain. Explore the nearby city of Viseu, just a short drive away, renowned for its Cathedral and the Grão Vasco Museum.

Book your stay at Hotel Onix today for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 4 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for € 12.50 per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1976 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 7.93
V
Vitor • couple • nl
10
Geweldig
Pros:

Personeel

Cons:

Matras was iets te hard

2026-03-15 • via Nuitee
E
Emilio • couple • gb
8
2026-03-14 • via Nuitee
T
Thomas • family_with_children • se
5
Pros:

They served a great dinner

Cons:

The wifi is ok but not good

2026-03-12 • via Nuitee
J
Julián • family_with_children • es
9
Pros:

La piscina un poco aglomerada, pero en general bien, desayuno muy completo, gracias

2026-03-11 • via Nuitee
J
Julián • family_with_children • es
9
2026-03-11 • via Nuitee
G
Gril • family_with_children • si
4
2026-03-11 • via Nuitee
C
Carla • extended_group • pt
10
2026-03-11 • via Nuitee
A
Adriana • family_with_children • pt
10
2026-03-10 • via Nuitee
R
Ramiro • family_with_children • pt
7
2026-03-10 • via Nuitee
R
Rogerio Gomes Pitta • extended_group • br
9
2026-03-10 • via Nuitee
J
Jose Hernani • couple • pt
7
2026-03-08 • via Nuitee
S
Sónia • family_with_children • pt
10
Pros:

A minha família gostou de tudo.

Cons:

Nada apontar

2026-03-08 • via Nuitee
G
Georgina • family_with_children • pt
10
Pros:

Adorei .
Os funcionários simpáticos . pequeno almoço excelente.
Camas confortáveis

2026-03-08 • via Nuitee
C
Cristiana • solo_traveller • pt
10
2026-03-08 • via Nuitee
A
André • solo_traveller • pt
4
Apesar do atendimento do staff ser bastante bom o hotel precisa de obras, fiquei virado para a estrada e da para ouvir t
Pros:

O atendimento

Cons:

A climatização do hotel, o quarto é frio e com sinais de humidade e bolor

2026-03-08 • via Nuitee
A
Afonso • family_with_children • pt
7
2026-03-05 • via Nuitee
A
apj-s • family_with_children • pt
6
Confortável, mas memorável pelos piores motivos.
Pros:

É sossegado e tem estacionamento gratuito. Quem nos fez o check in perguntou se era a nossa primeira vez no hotel mas não informou de áreas de lazer que o hotel oferece. Tem sala de jogos para além das piscinas interior e exterior. O pequeno almoço foi bom, tinha alguma variedade.

Cons:

Limpeza e manutenção do quarto são um grande alerta, apesar de parecer limpo à primeira vista, basta olhar com um pouco mais de atenção e verificamos bolor num canto inferior do quarto e na parte de cima do secador que está na casa de banho tinha uma camada de pó tão grande que ao toque parecia pelo.

2026-03-04 • via Nuitee
C
Carla Sofia • family_with_children • pt
8
Uma boa escapadinha
Pros:

O jacuzzi!!!😀
A piscina
O pequeno almoço

Cons:

Os matraquilhos sempre a comer a moeda

2026-03-03 • via Nuitee
D
Diana Ribeiro • family_with_children • pt
8
Estadia dois adultos e duas crianças
Pros:

O hotel é acolhedor e bem localizado.

Cons:

O nosso quarto relativamente à limpeza ficou um pouco a desejar ... Tinha paredes com bolor perto da janela e das mesinhas de cabeceira e o resguardo da banheira também estava bastante sujo.
Também não gostamos do facto de não sermos informados previamente que para usufruir da piscina interior tínhamos de ter touca e assim foi nos cobrado mais um valor por pessoa para adquirir um touca, valor esse que foi cobrado em fatura como sendo de restauração o que não faz sentido.

2026-03-02 • via Nuitee
R
Raquel • family_with_children • pt
7
2026-03-02 • via Nuitee