Best Western Queen Victoria Market Hotel

Hotels
•
Best Western
8.6 (1077 reviews)
77 - 79 Capel Street , Melbourne , au
+61 3 9101 7898

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Business center
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Lack of breakfast

Categories

Cleanliness
8.49
Most reviews mentioned the hotel was clean, but some complained about the rooms being small and cluttered.
Service
9.46
Many guests found the staff to be friendly and helpful, though a few noted issues with communication.
Location
9.5
Multiple reviews praised the excellent location close to Queen Victoria market.
Room Quality
7.95
Some reviews indicated that the rooms were small and had issues with layout.
Amenities
8.48
Basic facilities were available, though the lack of breakfast options was a downside for some.
Value for Money
8.44
Many guests felt they got what they paid for, although some mentioned that the rooms were small.
Food and Beverage
7.49
Lack of breakfast offerings mentioned in several reviews.
Overall Experience
8.96
General consensus is that guests enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:49

Property Description

Convenient Location:
Situated in the heart of Melbourne, just 1.1 km from the Melbourne City Conference Centre, Best Western Queen Victoria Market Hotel offers a central base for exploring the city's attractions.

Modern Amenities:
Experience comfort and convenience with air-conditioned rooms, free WiFi, a business centre, and luggage storage facilities at this 4-star hotel. Each room is equipped with a desk, flat-screen TV, and a fridge for a pleasant stay.

Nearby Attractions:
Explore popular landmarks like Melbourne Central Station, Block Arcade Melbourne, and Melbourne Museum, all within easy reach of the hotel. Don't miss out on the vibrant city life just steps away from your accommodation.

Ready to immerse yourself in the vibrant city of Melbourne? Book your stay at Best Western Queen Victoria Market Hotel now!

Important information:

The property's office opening hours are:
- From Monday to Friday from 08:30 to 19:00
- On Saturdays from 08:30 to 18:00
- On Sundays and on public holidays from 08:30 to 17:00
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1077 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.96
E
Ellana • solo_traveller • au
10
Good spot close to Vic markets
Pros:

Easy access.. small room but good.

Cons:

No parking on site. Metre parking only

2026-08-08 • via Nuitee
K
Kuo-Lung • solo_traveller • tw
9
2026-08-08 • via Nuitee
Q
Quynh Mai • extended_group • au
10
2026-08-06 • via Nuitee
M
Macalinga • extended_group • au
9
2026-08-02 • via Nuitee
B
Belen • family_with_children • au
8
Alojamiento sencillo, muy limpio.
Pros:

El alojamiento es sencillo, pero baños nuevos, muy limpio todo, bien cuidado, las esquinas de las mesillas con recubrimiento para niños, la persona de recepción muy amable y colaboradora.

Cons:

Si no me equivoco en booking ponía 4 estrellas pero a mi gusto de tres, por el tipo de muebles en la habitación, muy sencillo y básico. De ahí que las expectativas las tenía un poco más altas en cuanto al tipo de hotel. Pero compensó por la limpieza

2026-08-02 • via Nuitee
Q
Qhairisha • solo_traveller • au
10
2026-08-02 • via Nuitee
M
Macalinga • solo_traveller • au
9
2026-08-02 • via Nuitee
Z
Zijian • solo_traveller • au
9
2026-07-25 • via Nuitee
E
Ed • couple • au
7
Value for money
Pros:

Clean

Cons:

Location

2026-07-24 • via Nuitee
R
Rebosura • solo_traveller • au
9
Enjoyed my stay, clean and modern and very comfortable
Pros:

Located in a quiet street, next to Queen Vic Markets. Great access to public transport and all that the area provides food, cafes etc.

2026-07-20 • via Nuitee
T
trent • couple • au
8
2026-07-19 • via Nuitee
T
Turner • extended_group • au
10
Excellent little place will book again
Pros:

Great views of the city neat tidy comfortable

Cons:

Great location

2026-07-15 • via Nuitee
H
Hsiao Ching • family_with_children • tw
7
2026-07-15 • via Nuitee
M
Mohammad • couple • au
7
2026-07-14 • via Nuitee
M
Malcolm Lindner • solo_traveller • au
9
A very peaceful stay in Melbourne CBD
Pros:

This is a quiet, small hotel located very close to the Queen Victoria markets. Within 5 minutes walk there is a choice of Thai, Japanese and an excellent African restaurant. The Royal Standard Hotel nearby does very good pub food plus pizzas and pasta. The rooms are super clean and the staff are friendly.

Cons:

I could not fault this hotel for the cost and location.

2026-07-14 • via Nuitee
T
Tingting • extended_group • au
1
Cons:

The hot water it’s not hot.
It’s freezing cold to take shower.

2026-07-13 • via Nuitee
M
Michael • couple • au
10
2026-07-12 • via Nuitee
S
Saeedeh • solo_traveller • au
4
Cons:

The water was cold

2026-07-12 • via Nuitee
V
Victoria • solo_traveller • au
9
Melbourne overnighter.
Pros:

Good location. Quiet street.

Cons:

Parking was tricky.

2026-07-10 • via Nuitee
S
Shea • solo_traveller • au
8
2026-07-08 • via Nuitee