Best Western Queen Victoria Market Hotel

Hotels
•
Best Western
8.6 (943 reviews)
77 - 79 Capel Street , Melbourne , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Lack of breakfast

Categories

Cleanliness
8.49
Most reviews mentioned the hotel was clean, but some complained about the rooms being small and cluttered.
Service
9.46
Many guests found the staff to be friendly and helpful, though a few noted issues with communication.
Location
9.5
Multiple reviews praised the excellent location close to Queen Victoria market.
Room Quality
7.95
Some reviews indicated that the rooms were small and had issues with layout.
Amenities
8.48
Basic facilities were available, though the lack of breakfast options was a downside for some.
Value for Money
8.44
Many guests felt they got what they paid for, although some mentioned that the rooms were small.
Food and Beverage
7.49
Lack of breakfast offerings mentioned in several reviews.
Overall Experience
8.96
General consensus is that guests enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:49

Property Description

Convenient Location:
Situated in the heart of Melbourne, just 1.1 km from the Melbourne City Conference Centre, Best Western Queen Victoria Market Hotel offers a central base for exploring the city's attractions.

Modern Amenities:
Experience comfort and convenience with air-conditioned rooms, free WiFi, a business centre, and luggage storage facilities at this 4-star hotel. Each room is equipped with a desk, flat-screen TV, and a fridge for a pleasant stay.

Nearby Attractions:
Explore popular landmarks like Melbourne Central Station, Block Arcade Melbourne, and Melbourne Museum, all within easy reach of the hotel. Don't miss out on the vibrant city life just steps away from your accommodation.

Ready to immerse yourself in the vibrant city of Melbourne? Book your stay at Best Western Queen Victoria Market Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 943 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.96
M
Marie • extended_group • be
10
2026-02-14 • via Nuitee
D
David • solo_traveller • au
8
Great location near the market and the hospitals with public transport a short walk away.
Pros:

Good quite location and everything was clean

Cons:

The room was on the small size

2026-02-13 • via Nuitee
M
Michelle • couple • au
8
2026-02-11 • via Nuitee
K
Kate • couple • au
5
Cons:

The rooms were exceptionally small

2026-02-11 • via Nuitee
M
Michelle • couple • au
8
2026-02-11 • via Nuitee
J
Jaspreet • family_with_children • fj
9
2026-02-08 • via Nuitee
O
Otto • couple • au
8
Siisti perushotelli
Pros:

Siisti perushotelli Victoria Marketin lähellä

Cons:

Ainoa ikkuna sisäpihan kuiluun. Hinta korkeahko mutta ajankohta (tennisturnaus) selittää

2026-01-31 • via Nuitee
D
di Santo • extended_group • it
8
2026-01-31 • via Nuitee
M
Michelle • couple • au
9
2026-01-29 • via Nuitee
J
Jack • solo_traveller • au
10
2026-01-26 • via Nuitee
K
Kymberly • extended_group • au
9
Pros:

Very clean and lovely staff

2026-01-26 • via Nuitee
N
Nicolaas • family_with_children • nl
6
Pros:

clean and functional

Cons:

app stated checkin till 1800 but checkin turned out to only be till 1700 on Sunday, leaving us to scramble and change our plans to get to the hotel on time

2026-01-26 • via Nuitee
S
Sophie • extended_group • au
10
2026-01-25 • via Nuitee
G
Graham • solo_traveller • nz
3
Disappointing
Pros:

Location near VIC Market

Cons:

Fridge too small. No safe in the room. Room too hot upon return because staff took the keycard. No facilities.

2026-01-25 • via Nuitee
J
Jennifer • family_with_children • au
9
2026-01-25 • via Nuitee
R
Ruth • couple • au
7
2026-01-23 • via Nuitee
A
Andri • couple • au
7
It was a good experience. Clean, comfortable bed. Thank you’
Pros:

It was fine for a stay that you needed to stay overnight.

Cons:

There should be more staff at reception. One person is not enough!

2026-01-20 • via Nuitee
S
Simon • solo_traveller • au
6
2026-01-20 • via Nuitee
C
Claire • family_with_children • au
10
A great place to stay if you don't mind being slightly outside the CBD
Pros:

A little bit of a hike to reach, but once there the staff was super friendly, the room was small but comfortable with a good bathroom, there were plenty of food options and free tram pretty near by as well as right next to Queen Vic markets

Cons:

Nothing negative to report

2026-01-20 • via Nuitee
J
Jeremy • solo_traveller • au
9
One of my best stays in Melbourne. Very walkable to nearly everything.
Pros:

Location was awesome. Staff were very friendly and helpful.

Cons:

Walls very thin so easy to hear noise but it wasn’t an issue at all.

2026-01-20 • via Nuitee