VISIONAPARTMENTS Basel - self check-in

Hotels
7.9 (6613 reviews)
55 Nauenstrasse , Basel , ch

Facilities

Parking
Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Non-smoking throughout
Shared kitchen
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Poor cleanliness
Unavailability of staff

Categories

Cleanliness
5.98
Several reviews indicate issues with cleanliness, including dirty rooms and lack of cleaning service.
Service
8.45
Mixed experiences with service; some staff were helpful, but there were complaints about rudeness and unavailability.
Location
9.99
Multiple reviews praised the excellent location of the hotel.
Room Quality
7.44
Some complaints regarding room size and condition, particularly regarding cleanliness and amenities.
Amenities
6.97
Lack of certain amenities in rooms, as noted about kitchenware and coffee supplies.
Value for Money
7.93
The value for money was questioned in light of the services and conditions provided.
Food and Beverage
8.48
Generally positive feedback regarding breakfast, but issues with service related to meals.
Overall Experience
7.95
Overall experience is mixed with both positives and negatives influencing guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:43

Property Description

Luxurious Accommodation

Experience luxury at VISIONAPARTMENTS Basel Nauenstrasse with modern amenities and stylish decor. Each unit is equipped with a flat-screen TV, kitchenette, and a private bathroom for your comfort and convenience.

Rooftop Pool with a View

Relax and unwind by the rooftop pool while enjoying panoramic views of Basel. The pool bar offers refreshing drinks and snacks, creating the perfect setting for a leisurely afternoon in the sun.

Convenient Location

Situated near popular attractions like Zoological Garden and Kunstmuseum Basel, our aparthotel provides easy access to the best of Basel. With complimentary WiFi and private parking, your stay with us will be seamless and enjoyable.

Book your stay at VISIONAPARTMENTS Basel Nauenstrasse now for a memorable and hassle-free experience!

Important information:

Please note there is no reception in the VISIONAPARTMENTS building. Guests are required to upload a copy of their ID card or passport to our self-check-in platform, which will be accessible via a link sent after the reservation is made. The access code for the apartment will be provided on the day of arrival, once all required documentation has been submitted. Please note that the pictures are for illustrative purposes only and show examples of room categories. Additionally, there is no daily cleaning service at the property. Our signature items (e.g., toiletries) are provided as arrival amenities only and will not be replenished during the stay. Smoking is strictly prohibited, as is any use of the apartment for commercial or business-related purposes. In the event of a proven violation of rules, VISIONAPARTMENTS reserves the right to issue a penalty invoice or to cancel the booking with immediate effect and without a refund and to request the immediate departure of the guests. Guests under the age of 18 can check in only with written permission from a parent or legal guardian. The form can be provided by the property upon the guest's request. VISIONAPARTMENTS will not accommodate hen, stag, or similar parties. Quiet hours are from 22:00 to 06:00. Please inform the property in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Breakfast is served: Mon-Fri 07:00-11:00, Sat-Sun 08:00-12:00.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 6613 reviews
Cleanliness: 5.98
Service: 8.45
Location: 9.99
Room Quality: 7.44
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 7.95
D
Dr. Mondie Mutegi solo_traveller de
8
2026-06-06 via Nuitee
O
Olivia solo_traveller nl
10
Fijn verblijf met een paar opmerkingen!
Pros:

De rust, heel schoon! Prettige plek

Cons:

Ik mistte een grote spiegel op de kamer. Het was in het hotel te warm. Ik sliep op de begane grond had maar een heel klein raampje.

2026-06-06 via Nuitee
A
Angie solo_traveller is
10
2026-06-06 via Nuitee
V
Vicenç solo_traveller es
9
2026-06-06 via Nuitee
K
Kirsten solo_traveller nl
8
2026-06-06 via Nuitee
A
Ametis solo_traveller it
9
Pros:

Camera pulita e elegante. Buona la cucina e la terrazza. Posizione super comoda sia dalla stazione sia con i mezzi.

Cons:

Non c’è una reception e bisogna fare tutto online (non comodo essendo che si é in Svizzera e non si ha Internet)
Le pentole erano poche e un po’ rovinate.

2026-06-06 via Nuitee
A
Anita solo_traveller nl
6
Vies, warm, slecht ontbijt op goede lokatie
Pros:

Fijne lokatie. Goed matras. Ruime kamer. Fijne douche. Fris design

Cons:

Vies, erg warm (er kan een klein raam open maar dan is er veel lawaai van de straat), waardeloos ontbijt (om 9.00 uur al geen brood meer, alleen een bakje yoghurt en fruit), het matras ligt op de grond, je kunt niet én het licht uit doen én iets opladen ‘s nachts (dus kiezen tussen ligt aan of lege telefoon…), gym te klein en warm om te kunnen sporten, positie bureau tegen bed aan erg onhandig

2026-06-05 via Nuitee
I
Ida solo_traveller hu
9
2026-06-05 via Nuitee
A
Alessandro couple it
8
Bellissima struttura e camera
Pros:

Posizione ottima a 3 minuti a piedi dalla stazione. La stanza luminosissima, molto grande e arredata con gusto. La cucina grande e completa di tutto. Rapporto qualità prezzo ottimo. Se dovessi tornare valuterei nuovamente questa struttura.

Cons:

Non è possibile controllare l’aria condizionata dalla stanza e faceva molto caldo durante il nostro soggiorno. Per fortuna c’era un ventilatore in stanza.

2026-06-04 via Nuitee
C
Christoph solo_traveller ch
10
Es war sehr schön und sehr gemütlich und sehr entspannt
Pros:

Es war sehr schön und sehr gemütlich und sehr entspannt und ist an einer Top Lage

Cons:

Nichts

2026-06-03 via Nuitee
O
Olga extended_group cz
7
Cons:

Unfortunately, we were disappointed with our stay. The rooms are not equipped with air conditioning, which we consider a basic standard nowadays, especially during warmer periods. This significantly reduced the overall comfort of our stay.

The biggest disappointment, however, was the breakfast. At around 8:30 a.m., the selection available was extremely limited and far below what would reasonably be expected from a hotel breakfast. There were only three yogurts, a bowl of olives, a small portion of jam, a few slices of ham, salami and cheese, a piece of bread, and a single croissant available for all guests.

This was not a case of items having run out and awaiting replenishment; rather, the breakfast offering itself appeared to be exceptionally sparse from the outset.

2026-06-03 via Nuitee
B
Bikramjeet family_with_children de
4
Highly NOT recommended with younger kids below 3yrs old due to no air circulation and no AC
Pros:

The location is perfect from train station perspective, if you are travelling via train within Switzerland. Kitchen in the studio was adequately equipped for small family cooking.

I would say its a good place for single or couple for 2-3 days (even during summer)

Cons:

Due to NO AC in the building and rooms and the ventilation is badly designed, our small kid 1 yr old was always sweating due to heat (even though a alternative fan was provided). The air circulation was not there and it was giving headache and created skin problem for our kid due to sweating. It was with the days with 32 deg C.
I would highly recommend to family to consider no AC or air circulation aspect before booking. My child was always tired and after our trip I can see that my child is sleeping longer and often to compensate the loss of fresh air during the night sleep. At the end it was my mistake as a parent without reading the reviews booked the hotel. You can see many have written about the AC issue and we stayed longer than 1 week.

2026-06-03 via Nuitee
T
Tuğçe family_with_children tr
3
Pros:

Konum iyiydi.

Cons:

5 oda için rezervasyon yaptık. Bazı odalar ve yataklar çok küçüktü. Bavul koymak için bile yer yoktu. En büyük problem 3 oda sinek ve karınca doluydu. Bavullarımızın içi karınca doldu. Temizlemek zorunda kaldık. Ayrıca bir oda da duş sonrası su bastı.

2026-06-03 via Nuitee
K
KENNETH solo_traveller gh
7
2026-06-03 via Nuitee
D
Dilek solo_traveller tr
9
2026-06-03 via Nuitee
M
Manuel solo_traveller es
7
Todo bien a excepción del aire acondicionado que estaba desactivado y estar en la habitación y dormir, era insoportable!
Pros:

Relación calidad-precio aceptable.

Cons:

La única pega y además importante en los días de 30 grados de calor, el aire acondicionado estaba desconectado y las habitaciones eran hornos, sin ventilación con un calor insoportable!

2026-06-02 via Nuitee
J
Jetmir couple xk
5
2026-06-02 via Nuitee
M
Michelle solo_traveller de
5
Budget stay, uncomfortable during summer
Pros:

Cool design, location was good for me, and the self check-in was easy. Liked having a kitchen with microwave, stove, fridge, etc.

Cons:

Extremely warm in the apartment. There was one tiny window I could open for fresh air, but then the traffic was very loud. There did not seem to be a way to make the room cooler with the ventilation system. I found a fan in the cupboard that I could plug in and use, but then in the middle of the night, at about 4am, the power went off and then I could not use the fan or even turn on any lights. Super weird and very uncomfortable.

2026-06-02 via Nuitee
J
Judy solo_traveller gb
8
Comfirtable apartment
Pros:

Apartment comfortable and well equipped. Also very convenient for all the tram stops near Basel SBB station. The roof pool was also very pleasant though small.

Cons:

We were there during the end of May heatwave and although there appeared to be air conditioning it didn't work. There were fans but these only operated when the lights were on as the sockets appeared to switch off with the lights. This meant the room was pretty hot all the time.

2026-06-02 via Nuitee
N
Nina couple ru
7
Pros:

Местоположение, напор воды в душе, большая ванная комната

Cons:

Нет кондиционера, номер солнечный, невозможно было спать, стояла жара и духота в номере.
Платная камера хранения багажа, неудобство, что все вопросы нужно решать онлайн, но отвечают не сразу.
Номер требует косметического ремонта.
Отсутствуют тапочки.
Очень шумно, даже ночью, из-за поездов вокзала.

2026-06-02 via Nuitee