VISIONAPARTMENTS Basel - contactless check-in

Hotels
7.9 (6355 reviews)
55 Nauenstrasse , Basel , ch

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Facilities

Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Non-smoking throughout
Shared kitchen
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Poor cleanliness
Unavailability of staff

Categories

Cleanliness
5.98
Several reviews indicate issues with cleanliness, including dirty rooms and lack of cleaning service.
Service
8.45
Mixed experiences with service; some staff were helpful, but there were complaints about rudeness and unavailability.
Location
9.99
Multiple reviews praised the excellent location of the hotel.
Room Quality
7.44
Some complaints regarding room size and condition, particularly regarding cleanliness and amenities.
Amenities
6.97
Lack of certain amenities in rooms, as noted about kitchenware and coffee supplies.
Value for Money
7.93
The value for money was questioned in light of the services and conditions provided.
Food and Beverage
8.48
Generally positive feedback regarding breakfast, but issues with service related to meals.
Overall Experience
7.95
Overall experience is mixed with both positives and negatives influencing guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:43

Property Description

Luxurious Accommodation

Experience luxury at VISIONAPARTMENTS Basel Nauenstrasse with modern amenities and stylish decor. Each unit is equipped with a flat-screen TV, kitchenette, and a private bathroom for your comfort and convenience.

Rooftop Pool with a View

Relax and unwind by the rooftop pool while enjoying panoramic views of Basel. The pool bar offers refreshing drinks and snacks, creating the perfect setting for a leisurely afternoon in the sun.

Convenient Location

Situated near popular attractions like Zoological Garden and Kunstmuseum Basel, our aparthotel provides easy access to the best of Basel. With complimentary WiFi and private parking, your stay with us will be seamless and enjoyable.

Book your stay at VISIONAPARTMENTS Basel Nauenstrasse now for a memorable and hassle-free experience!

Important information:

Please note there is no reception in the VISIONAPARTMENTS building. Guests are required to upload a copy of their ID card or passport to our self-check-in platform, which will be accessible via a link sent after the reservation is made. The access code for the apartment will be provided on the day of arrival, once all required documentation has been submitted. Please note that the pictures are for illustrative purposes only and show examples of room categories. Additionally, there is no daily cleaning service at the property. Our signature items (e.g., toiletries) are provided as arrival amenities only and will not be replenished during the stay. Smoking is strictly prohibited, as is any use of the apartment for commercial or business-related purposes. In the event of a proven violation of rules, VISIONAPARTMENTS reserves the right to issue a penalty invoice or to cancel the booking with immediate effect and without a refund and to request the immediate departure of the guests. Guests under the age of 18 can check in only with written permission from a parent or legal guardian. The form can be provided by the property upon the guest's request. When traveling with pets, please note that a deposit is required. VISIONAPARTMENTS will not accommodate hen, stag, or similar parties. Quiet hours are from 22:00 to 06:00. Please inform the property in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Breakfast is served: Mon-Fri 07:00-11:00, Sat-Sun 08:00-12:00.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 6355 reviews
Cleanliness: 5.98
Service: 8.45
Location: 9.99
Room Quality: 7.44
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 7.95
I
Irina • solo_traveller • ro
5
Pros:

Close to the train station. Pretty clean and decently comfortable.

Cons:

Terrible lighting system. Could not control which switches one could turn on & off.
Blinds are having a life of their own - one can temporarily decide how to set them, but they are aparently self-regulating, so would close whenever.
Bed did not have a headboard, so one could only lie in bed.
Sparsely fitted with utensils. I guess kitchen use depends on what appliances you are used with. The stress of starting the fire alarm of which one is strongly warned everywhere prevented me use the toaster.
Design, which apparently seems to be a trademark of the place, is flashy and generic, but not very functional.
Terrace facing the street dusty and noisy, also a nuisance to use due to said blinds.
My particular room had very narrow corridor and meeting other guests was awkward in such a small space.

2026-04-10 • via Nuitee
S
Sukesh • family_with_children • gb
6
fair, ok for winter days and near to the city main tpt hub.
Pros:

location as near to the main transport hub which worked out good for us, since we used Basel for the stay and then wonder around in the Northwest Switzerland / Baseland. The appartment away from the main touristy part of Basel though.

Cons:

NO air-condition in the room / bldng - NOT good place to stay in the warm weather / summer.

2026-04-10 • via Nuitee
F
fausto • family_with_children • it
6
2026-04-10 • via Nuitee
G
GRÉGORY • couple • fr
7
Un superbe séjour en suisse
Pros:

L'emplacement est plutôt bon, le studio dans son ensemble aussi, avec du confort et un design moderne.
L'accessibilité était plutôt aisée également.

Cons:

Le trousseau sur place est plus que limité, pas de quoi faire la vaisselle ou surtout une seule chaise, un seul fauteuil...difficile de prendre ses repas à deux....

2026-04-09 • via Nuitee
A
Alexandre • family_with_children • pt
9
2026-04-09 • via Nuitee
T
Thomas • couple • ie
9
4 days in Basel
Pros:

Very comfortable room and good facilities.

Cons:

A few ants visible in the kitchenette area every day.

2026-04-09 • via Nuitee
N
Nikolaos • solo_traveller • ch
8
Good location, easy access, clean room, good value.
Pros:

Easy check-in, good location. Clean room.

Cons:

Very low bed. Bathroom might need paining.

2026-04-09 • via Nuitee
E
Elena • solo_traveller • ch
10
2026-04-09 • via Nuitee
M
Marius • couple • de
4
Dezamagitor
Pros:

Terasa

Cons:

Personalul controleaza orice prieten care te viziteaza

2026-04-08 • via Nuitee
H
huseyin talha • couple • tr
8
2026-04-08 • via Nuitee
W
Wolfgang • solo_traveller • de
8
Pros:

Besonders die Dusche

2026-04-08 • via Nuitee
I
Iseta Isaria • solo_traveller • ch
7
Mini Apartment mit ungewöhnlichem Ambiente
Pros:

Die Nähe zum Bahnhof, der Balkon zum Innenhof, die Austattung ist schön, es ist ruhig, man hört andere Gäste kaum bis garnicht, die kleine Küche,

Cons:

Die Heizung war nicht in Ordnung, sie liess sich nicht regeln, generell wäre eine Erklärung der Lichtanlage schön.

2026-04-07 • via Nuitee
B
Burian-Sural • solo_traveller • at
9
2026-04-07 • via Nuitee
K
Khabbaz • couple • de
10
All together it was a good stay
Pros:

It was clean and very nice

Cons:

We had a room with terrace but the view from it wasn’t anything special!

2026-04-07 • via Nuitee
H
Hilmi Yaşar • family_with_children • tr
7
Pros:

Konumunu ve olanaklarını

Cons:

Haftada 1 temizlik yapilmasini
havlularin ve çarsaflarin haftada 1 degistirimesini sevmedim

2026-04-06 • via Nuitee
T
Thür • couple • ch
5
2026-04-06 • via Nuitee
A
Anisa • solo_traveller • fr
8
2026-04-06 • via Nuitee
A
Anett • couple • es
10
2026-04-06 • via Nuitee
G
Grzegorz • solo_traveller • pl
10
2026-04-06 • via Nuitee
I
Inna • solo_traveller • ch
10
Mit Stil und Niveau - einfach top!
2026-04-05 • via Nuitee