VISIONAPARTMENTS Basel - contactless check-in

Hotels
7.9 (6510 reviews)
55 Nauenstrasse , Basel , ch

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Facilities

Parking
Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Non-smoking throughout
Shared kitchen
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Poor cleanliness
Unavailability of staff

Categories

Cleanliness
5.98
Several reviews indicate issues with cleanliness, including dirty rooms and lack of cleaning service.
Service
8.45
Mixed experiences with service; some staff were helpful, but there were complaints about rudeness and unavailability.
Location
9.99
Multiple reviews praised the excellent location of the hotel.
Room Quality
7.44
Some complaints regarding room size and condition, particularly regarding cleanliness and amenities.
Amenities
6.97
Lack of certain amenities in rooms, as noted about kitchenware and coffee supplies.
Value for Money
7.93
The value for money was questioned in light of the services and conditions provided.
Food and Beverage
8.48
Generally positive feedback regarding breakfast, but issues with service related to meals.
Overall Experience
7.95
Overall experience is mixed with both positives and negatives influencing guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:43

Property Description

Luxurious Accommodation

Experience luxury at VISIONAPARTMENTS Basel Nauenstrasse with modern amenities and stylish decor. Each unit is equipped with a flat-screen TV, kitchenette, and a private bathroom for your comfort and convenience.

Rooftop Pool with a View

Relax and unwind by the rooftop pool while enjoying panoramic views of Basel. The pool bar offers refreshing drinks and snacks, creating the perfect setting for a leisurely afternoon in the sun.

Convenient Location

Situated near popular attractions like Zoological Garden and Kunstmuseum Basel, our aparthotel provides easy access to the best of Basel. With complimentary WiFi and private parking, your stay with us will be seamless and enjoyable.

Book your stay at VISIONAPARTMENTS Basel Nauenstrasse now for a memorable and hassle-free experience!

Important information:

Please note there is no reception in the VISIONAPARTMENTS building. Guests are required to upload a copy of their ID card or passport to our self-check-in platform, which will be accessible via a link sent after the reservation is made. The access code for the apartment will be provided on the day of arrival, once all required documentation has been submitted. Please note that the pictures are for illustrative purposes only and show examples of room categories. Additionally, there is no daily cleaning service at the property. Our signature items (e.g., toiletries) are provided as arrival amenities only and will not be replenished during the stay. Smoking is strictly prohibited, as is any use of the apartment for commercial or business-related purposes. In the event of a proven violation of rules, VISIONAPARTMENTS reserves the right to issue a penalty invoice or to cancel the booking with immediate effect and without a refund and to request the immediate departure of the guests. Guests under the age of 18 can check in only with written permission from a parent or legal guardian. The form can be provided by the property upon the guest's request. VISIONAPARTMENTS will not accommodate hen, stag, or similar parties. Quiet hours are from 22:00 to 06:00. Please inform the property in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Breakfast is served: Mon-Fri 07:00-11:00, Sat-Sun 08:00-12:00.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 6510 reviews
Cleanliness: 5.98
Service: 8.45
Location: 9.99
Room Quality: 7.44
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 7.95
A
Amanda • couple • nl
8
Next to train station
Pros:

Location is great, less than 5 mins from Basel SBB train station. Straightforward check in and check out.

Cons:

The shower and the bathroom is separated by a transparent glass, not ideal to stay with your friends or parents..

2026-05-08 • via Nuitee
K
Karsten • solo_traveller • de
7
Ich würde wiederkommen, aber ein Zimmer zum Hof anfordern
Pros:

Sehr sauber und geräumig, sehr komfortabel

Cons:

Zimmer zur Straße, sehr laute Hauptstraße

2026-05-07 • via Nuitee
M
Martina • solo_traveller • it
9
2026-05-07 • via Nuitee
F
Francesco • couple • it
8
Gradevole e consigliato
Pros:

Posizione e confort

Cons:

Un po' rumorosa..per il fatto che affaccia in strada

2026-05-07 • via Nuitee
J
Joji • solo_traveller • de
9
2026-05-07 • via Nuitee
J
Jelena • couple • ch
4
Норм. Крошечный шкаф. Не понятно зачем огромные кухни. Красивая ванная
Pros:

Расположение

Cons:

Норм. Но не мое.

2026-05-07 • via Nuitee
O
Olaf • couple • ch
7
Pros:

Die Appartments liegen in der Nähe des Bahnhofs, sauber und haben bequeme Betten, auch wenn sie etwas tief sind. Es ist alles funktional, eine gute Wahl, wenn man eine zentrale Unterkunft braucht.

Cons:

Der Check-in Prozess ist im Rahmen der Datensicherheit fragwürdig. Wir mussten unsere ID - Nummer nicht nur online eingeben, um die Basel-Card zu erhalten. Es wurde ein Foto des Passes verlangt, dass per Mail ausserhalb von Booking gesendet werden musste. Das war sehr unangenehm. Man schickt nicht leicht ein Foto der ID - ohne zu wissen, wohin . Das muss leichter gehen, man hat die Daten der Gäste und kann die Karte dann auf das Bett legen - analog. Das ginge auch alles über Booking.
Die Zimmerheizung war zu warm und nicht verstellbar.

2026-05-06 • via Nuitee
E
enzo • solo_traveller • it
8
2026-05-06 • via Nuitee
Y
yusuf • family_with_children • tr
10
2026-05-06 • via Nuitee
B
Bianca • solo_traveller • ch
10
2026-05-06 • via Nuitee
M
Marcel • couple • nl
7
Wel luxe, maar de toegang was erg slecht.
Pros:

De locatie.

Cons:

We zijn een anderhalf uur bezig geweest om naar binnen te komen. De opgegeven codes klopten niet.
De gangen zijn wel erg donker.

2026-05-05 • via Nuitee
E
Edigleyssi Benne • solo_traveller • br
5
2026-05-05 • via Nuitee
M
Matheus • solo_traveller • br
8
Nice
Pros:

The gym, cleans, bed

2026-05-03 • via Nuitee
M
Mohamed Amine • solo_traveller • fr
10
2026-05-03 • via Nuitee
M
Michelle • solo_traveller • nl
7
2026-05-03 • via Nuitee
J
Josephine • couple • ch
10
Thank you for the stay at B210. The apartment was very clean, well-prepared, and comfortable, and I felt good throughout
Pros:

Everything was in good condition on arrival, and the space made it easy to settle in quickly and feel at home. The location was also very convenient and easy to access, which made my stay even more comfortable. For the price, it was perfect value and met my expectations very well.

Cons:

Overall,I had a very positive experience. I would definitely recommend VISIONAPARTMENTS to others and would be happy to stay again in the future whenever I need accommodation.

Thank you again for the good service.

2026-05-03 • via Nuitee
A
Arnaud • solo_traveller • fr
10
2026-05-03 • via Nuitee
D
Danut Mirel • solo_traveller • ro
10
2026-05-02 • via Nuitee
K
Karola • solo_traveller • de
9
Pros:

Lage am Hbf SBB, Kühlschrank, Zimmerwaerme, Fahrstuhl

Cons:

Warte noch auf meine Rechnung auf meinen. Namen

2026-05-02 • via Nuitee
V
viki • solo_traveller • hr
10
2026-05-01 • via Nuitee