VISIONAPARTMENTS Basel - contactless check-in

Hotels
7.9 (6226 reviews)
55 Nauenstrasse , Basel , ch

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Facilities

Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Non-smoking throughout
Shared kitchen
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Poor cleanliness
Unavailability of staff

Categories

Cleanliness
5.98
Several reviews indicate issues with cleanliness, including dirty rooms and lack of cleaning service.
Service
8.45
Mixed experiences with service; some staff were helpful, but there were complaints about rudeness and unavailability.
Location
9.99
Multiple reviews praised the excellent location of the hotel.
Room Quality
7.44
Some complaints regarding room size and condition, particularly regarding cleanliness and amenities.
Amenities
6.97
Lack of certain amenities in rooms, as noted about kitchenware and coffee supplies.
Value for Money
7.93
The value for money was questioned in light of the services and conditions provided.
Food and Beverage
8.48
Generally positive feedback regarding breakfast, but issues with service related to meals.
Overall Experience
7.95
Overall experience is mixed with both positives and negatives influencing guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:43

Property Description

Luxurious Accommodation

Experience luxury at VISIONAPARTMENTS Basel Nauenstrasse with modern amenities and stylish decor. Each unit is equipped with a flat-screen TV, kitchenette, and a private bathroom for your comfort and convenience.

Rooftop Pool with a View

Relax and unwind by the rooftop pool while enjoying panoramic views of Basel. The pool bar offers refreshing drinks and snacks, creating the perfect setting for a leisurely afternoon in the sun.

Convenient Location

Situated near popular attractions like Zoological Garden and Kunstmuseum Basel, our aparthotel provides easy access to the best of Basel. With complimentary WiFi and private parking, your stay with us will be seamless and enjoyable.

Book your stay at VISIONAPARTMENTS Basel Nauenstrasse now for a memorable and hassle-free experience!

Important information:

Please note there is no reception in the VISIONAPARTMENTS building. Guests are required to upload a copy of their ID card or passport to our self-check-in platform, which will be accessible via a link sent after the reservation is made. The access code for the apartment will be provided on the day of arrival, once all required documentation has been submitted. Please note that the pictures are for illustrative purposes only and show examples of room categories. Additionally, there is no daily cleaning service at the property. Our signature items (e.g., toiletries) are provided as arrival amenities only and will not be replenished during the stay. Smoking is strictly prohibited, as is any use of the apartment for commercial or business-related purposes. In the event of a proven violation of rules, VISIONAPARTMENTS reserves the right to issue a penalty invoice or to cancel the booking with immediate effect and without a refund and to request the immediate departure of the guests. Guests under the age of 18 can check in only with written permission from a parent or legal guardian. The form can be provided by the property upon the guest's request. When traveling with pets, please note that a deposit is required. VISIONAPARTMENTS will not accommodate hen, stag, or similar parties. Quiet hours are from 22:00 to 06:00. Please inform the property in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Breakfast is served: Mon-Fri 07:00-11:00, Sat-Sun 08:00-12:00.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.9
Based on 6226 reviews
Cleanliness: 5.98
Service: 8.45
Location: 9.99
Room Quality: 7.44
Amenities: 6.97
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 7.95
C
Christoph • solo_traveller • ch
10
Es war sehr schön und sehr gemütlich
Pros:

Es war sehr schön und sehr gemütlich und sehr schön und eine sehr gute top Lage

Cons:

Nichts

2026-02-14 • via Nuitee
A
Alexandru-Mihail • family_with_children • ro
9
2026-02-14 • via Nuitee
M
Matthia • solo_traveller • ch
9
2026-02-14 • via Nuitee
H
Hallahan • family_with_children • ie
9
Pros:

Location was perfect for access to old town
Room was larger than expected

Cons:

Pillows a bit limp

2026-02-13 • via Nuitee
S
Spyros • solo_traveller • ch
8
2026-02-12 • via Nuitee
A
anup kumar • solo_traveller • gb
5
Pros:

Location and easy access

Cons:

No cleaning of the room. Last 4 days it was not clean. Starting day the entrance code was not working.

2026-02-12 • via Nuitee
S
Spyros • solo_traveller • ch
9
2026-02-12 • via Nuitee
G
Gonzalo • couple • es
9
2026-02-12 • via Nuitee
M
Maria • family_with_children • es
8
Perfecto para estancia corta en Basilea
Pros:

Con la Baselcard el transporte público está incluido. La cama muy cómoda. El mini apartamento genial de estética y baño adecuado.

Cons:

Sólo había equipamiento para una persona y tienen un hilo musical 24 horas en el pasillo que está demás. La cafetera sibarita no es nada práctica.

2026-02-11 • via Nuitee
C
Christoph • solo_traveller • ch
10
Es war sehr schön und sehr entspannt
Pros:

Es war sehr schön und sehr gemütlich und sehr entspannt

Cons:

Nichts

2026-02-11 • via Nuitee
A
Armağan • solo_traveller • tr
4
Never stay again
Pros:

Bed was comfortable

Cons:

There was constantly music playing from the speaker in front of my room, with a crackling sound. Even though I warned them, the volume was not lowered for two nights.

2026-02-11 • via Nuitee
S
Sigrist • couple • ch
8
2026-02-11 • via Nuitee
O
Oleksandr • solo_traveller • hu
10
2026-02-11 • via Nuitee
M
Maher • solo_traveller • lb
8
Cons:

They need to change the mattress and the curtains

2026-02-10 • via Nuitee
L
Laman • couple • az
10
Overall, it was a very pleasant stay in a comfortable hotel, and we would gladly consider staying here again.
Pros:

The property was clean, well maintained, and very comfortable. The location was convenient, the room was cozy, and overall the stay felt pleasant and well organized. The staff was professional and helpful, and everything worked smoothly during our stay.

Cons:

There were only two minor points. First, the power outlets were not very convenient for using appliances like the kettle, which made it difficult to boil water. Second, our room had a connecting door, and on two nights we could hear neighbors trying to open it, which created a slight feeling of insecurity. However, we understand that this was not the hotel’s fault and more related to other guests.

2026-02-10 • via Nuitee
M
Markus • family_with_children • ch
9
2026-02-10 • via Nuitee
A
André Filipe • solo_traveller • pt
4
2026-02-09 • via Nuitee
D
Drilon • couple • xk
10
2026-02-09 • via Nuitee
T
timucin • family_with_children • tr
10
2026-02-08 • via Nuitee
V
Viviane • family_with_children • ch
8
Pros:

La literie très bien ,le studio bien agencé.

Cons:

La machine à café est pour du café moulu. Du nescafé suffit dommage que l'on en est pas où du thé.

2026-02-08 • via Nuitee