Mercure Miri City Centre

Hotels
•
Mercure
9.6 (2056 reviews)
LOT 2368 BLOCK 9, MCLD JALAN MERBAU , Miri , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean rooms
Cons:
Poor food quality
Parking issues
Small and noisy rooms

Categories

Cleanliness
9.84
Room was clean but issues with window cleanliness were noted.
Service
10
Staff were consistently described as friendly and helpful.
Location
10
Great central location in the heart of Miri.
Room Quality
9.81
Rooms described as comfortable but some issues with noise and space.
Amenities
10
Facilities were generally good but lack of storage and room design issues were highlighted.
Value for Money
8.85
Seen as overrated with some guests feeling the price did not meet expectations.
Food and Beverage
8.3
Breakfast options rated poorly by multiple reviews, leading to health issues for some.
Overall Experience
10
Most guests enjoyed their stay despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:30

Property Description

Luxurious Amenities
Experience a stay of comfort and convenience with our outdoor swimming pool, fitness centre, and bar.

Exceptional Services
Enjoy our concierge service, 24-hour front desk, airport transfers, and room service for a hassle-free stay.

Delicious Dining Options
Savor a variety of breakfast choices and dine at our restaurant offering American, Chinese, and British cuisine.

Book now for an unforgettable stay at Mercure Miri City Centre, your perfect choice in Miri!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 2056 reviews
Cleanliness: 9.84
Service: 10
Location: 10
Room Quality: 9.81
Amenities: 10
Value for Money: 8.85
Food and Beverage: 8.3
Overall Experience: 10
A
adrian • solo_traveller • my
6
Pros:

Walking distance in town

Cons:

People

2026-05-09 • via Nuitee
I
Ichikawa • solo_traveller • my
9
2026-05-06 • via Nuitee
J
James • couple • my
10
2026-05-06 • via Nuitee
M
mizah • solo_traveller • bn
4
2026-05-03 • via Nuitee
C
Chee • solo_traveller • my
5
Pros:

Location

2026-05-02 • via Nuitee
S
Shirley • couple • my
8
2026-05-01 • via Nuitee
F
Farah • couple • bn
9
All is good, the staff is friendly too. Complimentary ice cream was nice.
Pros:

It’s convenient. Near shopping malls, near to the starting line during Miri Marathon.

Cons:

I think it’s only the TV that cannot connected to wifi.

2026-04-30 • via Nuitee
S
Susan • solo_traveller • gb
8
Pros:

Always clean, and happy staff

Cons:

Pillows to soft

2026-04-22 • via Nuitee
H
Hazim • family_with_children • bn
9
2026-04-21 • via Nuitee
M
MOHD FAKRI • solo_traveller • gb
10
2026-04-20 • via Nuitee
K
Khairul anwar • couple • my
9
Nice and comfortable
2026-04-20 • via Nuitee
J
Jenny • solo_traveller • my
8
2026-04-19 • via Nuitee
L
Lillian • couple • th
10
Would stay again if I were to visit Miri again.
Pros:

Nice comfortable room. Staff were excellent and service minded.

Cons:

Nothing

2026-04-19 • via Nuitee
S
Sheena • extended_group • my
9
2026-04-18 • via Nuitee
N
NUR ALLIAH • solo_traveller • bn
8
Brunei customer 🇧🇳
Pros:

the room was spaceous. i love how it have a big sofa which is very useful for my kids. i love the bathroom too, very clean and eye catching design. staff was very friendly and helpful too. good customer service.

Cons:

i kept having issue with the tv ,no network. already called the maintenance ,he managed to fixed it. but after he left ,the tv have problem again. also, not a big fan of changing the bed sheets every third day. i kno it is to safe water etc ,but am just not a fan. hehe.

2026-04-13 • via Nuitee
D
Dwayne Marshall • couple • my
10
2026-04-13 • via Nuitee
H
Hakimah • family_with_children • bn
7
2026-04-13 • via Nuitee
W
Wong • extended_group • my
7
Would definitely stay here again.
Pros:

The atmosphere is great and very quiet, the location is excellent, and the room is clean and comfortable. The staff are also very friendly and helpful.

Cons:

The bathroom floor is quite slippery, and the water doesn’t flow properly toward the drain. Also, the pillow is too soft.

2026-04-13 • via Nuitee
M
Muhammad Shaker • couple • bn
8
2026-04-13 • via Nuitee
F
Farza • solo_traveller • my
9
A good place to stay.
Pros:

The room is comfortable and clean. Staff are friendly and helpful. I had a pleasant stay. Able to late check out after completing my full marathon.

2026-04-13 • via Nuitee