Raíz Hotel Boutique

Hotels
10 (333 reviews)
Calle Puebla 200, La Punta de Zicatela , Puerto Escondido , mx

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
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Review Highlights

Pros:
Friendly service
Great breakfast options
Cons:
Cleanliness issues
Overpriced food and beverages

Categories

Cleanliness
10
Several reviews mentioned cleanliness issues such as dirty lobby pillows and sand fleas.
Service
10
The service was noted as friendly and warm, with a welcome drink, but there were issues with inflexibility.
Location
10
Location was appreciated, but accessibility issues were also mentioned, such as difficult unpaved roads.
Room Quality
10
Rooms were described as comfortable but with design flaws and awkward features.
Amenities
10
Yoga classes and a welcome drink were positives, but amenities like the pool and breakfast had limitations.
Value for Money
10
Considered overpriced for the quality and service offered, with complaints about expensive food.
Food and Beverage
10
Food was generally liked (e.g., guacamole), but options were limited and overpriced.
Overall Experience
10
Overall, the experience was good with many positive highlights, despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:07

Property Description

Luxurious Amenities and Services
Raíz Hotel Boutique offers a blend of comfort and style with an outdoor swimming pool, garden, terrace, and a restaurant. Enjoy the convenience of a concierge service and free WiFi throughout the property. The multilingual staff is available 24/7 to cater to your needs.

Elegant and Well-Equipped Rooms
Indulge in modern rooms featuring air conditioning, a desk, and private bathrooms with complimentary toiletries. Some rooms even come with a kitchen equipped with a fridge. Relax in a cozy ambiance with all the necessary amenities for a pleasant stay.

Convenient Location
Situated just 400 meters from Zicatela Beach, Raíz Hotel Boutique provides easy access to the beach and nearby attractions like Marinero Beach and Commercial Walkway. With the Puerto Escondido International Airport only 6 km away, your getaway awaits at our boutique hotel.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 333 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
Sara • couple • es
8
Pros:

El hotel es pequeñito pero muy bonito. No esta en la calle principal pero en 10 min caminando llegas a todo. Hay clase de yoga por la mañana

Cons:

Pese a que a partir de las 22h debe haber silencio, a las 00:30 habia gente aun en la piscina hablando alto y haciendo ruido. Te dicen que incluye desayuno pero casi todas las opciones son de pago y los trozos de tostada que dan son enanos.
En la habitacion habia hormigas en la mesa del escrito y en un lateral de la cama.

2026-05-16 • via Nuitee
J
Javier • extended_group • es
10
2026-05-15 • via Nuitee
R
RICARDO KEVIN • solo_traveller • mx
9
Pros:

La alberca

Cons:

Pocos muebles en Recámara

2026-05-12 • via Nuitee
A
Adrián • couple • mx
10
¡Excelente opción!
Pros:

El hotel es muy lindo y la ubicación es perfecta! Muy cerca de la playa y de la calle principal.

Además el personal es muy amable!

Cons:

Tal vez que en el menú de desayunos se incluyera una o dos más opciones incluidas, pero de ahí en fuera, todo perfecto!

2026-05-11 • via Nuitee
S
Siem • couple • nl
10
Pros:

We’ve had an excellent stay at Raiz! The people are so kind and helpful. The rooms are excellent!

2026-05-07 • via Nuitee
S
Sandra Silva • solo_traveller • pt
4
2026-05-05 • via Nuitee
A
Ana • couple • es
10
Ideal
Pros:

La ubicación (la lado de la playa, de un chiringuito y también al lado del paseo donde están las tiendas, restaurantes, etc. Y que tuvimos una clase de yoga gratis con una profe majísima.

Cons:

Todo estuvo muy bien, solo avisar de que si bajáis a la piscina, es importante ponerse algo para las picaduras por si acaso. Pero todo genial.

2026-04-29 • via Nuitee
O
Osvaldo • couple • mx
10
2026-04-13 • via Nuitee
E
Ege Ozturk • couple • ie
9
Pros:

Staff, breakfast, size of the room and facilities

2026-04-11 • via Nuitee
M
Marcos • solo_traveller • gb
10
A great spot in Punta slightly off the main area so less noisy & busy.
Pros:

It’s a very property. I love the decor & the staff are amazing! The bar & kitchen are great too. Fantastic food!

Cons:

Nothing

2026-04-11 • via Nuitee
Z
Zaira • couple • mx
9
Pros:

El personal amable, ubicado cerca de playa y la avenida principal, un hotel moderno y limpió.

Cons:

Su habitación pequeña, y mi habitación no tenia vista a la naturaleza

2026-03-29 • via Nuitee
M
maud • couple • fr
9
2026-03-26 • via Nuitee
J
Joachim • couple • de
10
2026-03-26 • via Nuitee
O
Oliver • solo_traveller • gb
8
Relaxing retreat
Pros:

Very relaxing place, lovely staff, good location

Cons:

Could do with comfy seating options up on the pavilion just to chill out and take some
Sun

2026-03-22 • via Nuitee
D
Deekshitha • couple • gb
9
Pros:

Lovely property in a very convenient location, and the staff were incredible (shout out to Louis)

2026-03-19 • via Nuitee
M
MARIA • couple • es
6
Pros:

El complejo es muy bonito y moderno. El personal es muy amable, mucho más que en otros alojamientos.

Cons:

Llegamos y nos dieron una habitación qué tenía en la cama bichos. Al día siguiente, nos cambiaron a una suite impresionante estábamos muy cómodos hasta que por la noche aparecieron 4 cucarachas y nos quitaron la paz.

2026-03-14 • via Nuitee
C
Carmen • couple • us
10
Highly recommend and would definitely stay again!
Pros:

Excellent location! Close proximity to beaches and dining. Was also quiet. Exceptional staff!

Cons:

N/A

2026-03-09 • via Nuitee
M
Morgane • couple • fr
10
Beautiful boutique hotel in the perfect location
Pros:

Such a gorgeous hotel! The room and common areas were lovely, with a great tropical feel. Breakfast was amazing! And the staff were very friendly, always happy to help. It is close to everything you need, shops, restaurants and the beach but still in a quiet area. 100% recommend for a stay in La Punta!

2026-03-03 • via Nuitee
C
Clara • extended_group • es
10
2026-02-13 • via Nuitee
K
Kerry • couple • ca
8
Lovely small hotel for a short stay
Pros:

We loved the staff and the location. The staff were so friendly and always willing to help us out with anything.
Nearby to all the restaurants and bars without being right in the middle of it.
Love the decor of the hotel and the cleanliness of the rooms. It was nice that they had a pool.
Beds very comfortable and the AC was excellent.
Breakfasts were delicious.
Welcome drink was a nice touch and it was so good.

Cons:

The King bungalow is small, which isn't normally a problem but the issue is that there is no surface or space to put your suitcase or clothes. Suggestion: the hotel provide 2 suitcase stands per room and bedside tables, since there are no shelves really or drawers. It would be fine for 2 days but we were there for a week.
There is no real seating around the pool so a comfy chair or 2 would help.
Breakfast is "included" but the choices are very limited and you have to pay extra for other choices and only get one coffee included, which was again, only good for a short stay.

2026-02-12 • via Nuitee