citizenM Paris Opera

Hotels
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CitizenM Hotels
9.2 (175 reviews)
18 Rue du Croissant, Paris, 75002 , Paris , FR
33-1-87650055

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Facilities

Meeting rooms
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern amenities
Comfortable beds
Cons:
Small rooms
Mediocre breakfast
Occasional bad smells

Categories

Cleanliness
8.6
The property was clean, but there were mentions of bad smells in the rooms.
Service
10
The staff are consistently described as kind, helpful, and accommodating.
Location
10
Numerous mentions of great central location and proximity to attractions.
Room Quality
8.6
Rooms are small but modern with good amenities like iPad controls.
Amenities
9.1
Modern features and tech in rooms, but some guests noted the breakfast was mediocre.
Value for Money
9.6
Good overall value for the price, especially considering its location.
Food and Beverage
8.1
Breakfast buffet received mixed reviews; some found it mediocre.
Overall Experience
9.6
Overall positive experiences with intention to return from multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:45

Property Description

Convenient Amenities:
Enjoy complimentary wireless internet access, communal living room, and a banquet hall.
Indulge in meals at the restaurant, drinks at the bar/lounge, and snacks at the coffee shop/cafe.

Luxurious Accommodations:
Stay in one of the 84 guestrooms with refrigerators and iPads.
Relax on a pillowtop bed with premium bedding, and enjoy entertainment on flat-screen TVs.

Central Location:
Located in Paris, a short walk from Boulevard Haussmann and Rue de Rivoli.
Explore nearby attractions like Palais Garnier and Comedie-Francaise.

Discover comfort and convenience at citizenM Paris Opera. Book your stay now for an unforgettable Parisian experience.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Airport code: CDG

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 175 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 9.1
Value for Money: 9.6
Food and Beverage: 8.1
Overall Experience: 9.6
C
Caroline
8
Pros:

Very good, but nous avons ete accueilli en anglais dans une ville française. La majorité du staff ne parlait pas francais.

2025-10-04 • via Nuitee
Z
Zhiyou • family
10
Pros:

Great location! staff are kind and very helpful.

2025-10-04 • via Nuitee
J
James • friends
10
Pros:

Great location

2025-10-03 • via Nuitee
K
Kelly • partner
10
Pros:

The staff was incredible in everyway. The roons are small but very efficient. It's a great central walkable location.

2025-10-01 • via Nuitee
M
Maria
6
Pros:

Second time staying at this location

2025-09-29 • via Nuitee
A
Alan • partner
10
Pros:

Room was as advertised. Very pleasant staff.

2025-09-29 • via Nuitee
D
DUO • family
6
Pros:

Vent has very bad smell coming out it few times a day, smells like sewer

2025-09-24 • via Nuitee
M
Michael
10
Pros:

The hotel is fantastic for travelers who need a good place to sleep and recharge electronics. The features you want are there and excellent, the features you don’t care about are absent.

2025-09-23 • via Nuitee
G
Gail
10
Pros:

Contemporary hotel with a artistic vibe. Easy 30 minutes walk to most museums, Seine, etc. Lovely staff. Great breakfast. Love the room and all things iPad controlled. Felt quite safe as solo woman traveler.

2025-09-23 • via Nuitee
S
saul
10
First time Paris
Pros:

The hotel was very centrally located, the staff was very accommodating and the bed was extremely comfortable. I will definitely stay there again.

2025-09-16 • via Nuitee
B
Brian
6
Adequate
Pros:

Room was very small. There is a picture of the room in their ad but it is very small. You can't walk around the bed. So one of you has to crawl over the other to get in and out of bed. Not ideal when you have to go to the bathroom in the middle of the night. We also had issues of a sewage smell wafting into the room at various times. The staff was very friendly and the room is very modern with an iPad to give you full control of the room lights, shades, TV and ambiance. The breakfast buffet was mediocre although it does provide a few different options.

2025-09-12 • via Nuitee
C
Candice • partner
10
Pros:

Great location, close to transit. Lots of things within walking distance. Nice room. Friendly staff. Would definitely return!

2025-09-10 • via Nuitee
T
tea
10
Pros:

The staff is very respectful and nice

2025-09-09 • via Nuitee
H
Hind
10
Cool hotel
Pros:

Convenient , clean & cool but not always affordable so always have to check deals

2025-09-07 • via Nuitee
S
Sandra
10
Pros:

Overall great location & service. Room was a bit small but well laid out

2025-09-07 • via Nuitee
H
Harriett Tilley • family
10
Pros:

Great hotel, very friendly & helpful team.

2025-09-07 • via Nuitee
D
Daryl • partner
10
Pros:

Will definitely stay again. Easy check-in, updated tech savvy rooms, great vibes

2025-09-06 • via Nuitee
C
Candida Rosario
10
Pros:

Staff was really nice! The area itself was quite dirty tho

2025-09-01 • via Nuitee
S
slawomir • partner
10
Pros:

Everything is made in mind for customers.

2025-08-31 • via Nuitee
M
Mark
10
Pros:

Great hotel

2025-08-30 • via Nuitee