Punto Panamericano

Hotels
7.2 (27 reviews)
509 Calzada Central , Guadalajara , mx

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Comfortable
Cons:
Cleanliness issues
Additional hidden fees
Poor check-in organization

Categories

Cleanliness
4.41
The room had a musty smell and was reported to be dirty, indicating poor cleanliness.
Service
8.38
Standard service quality for this hotel tier, though there were some issues with check-in organization.
Location
8.92
The location was perfect for the visitors' needs.
Room Quality
6.37
The room did not match expectations set by photos and lacked essential features like air conditioning.
Amenities
7.4
Amenities were minimal; no trash bins in rooms and limited facilities.
Value for Money
5.36
Given the extra hidden charges and lack of organization, the value for money is low.
Food and Beverage
8.91
Standard quality for this hotel tier as no issues or highlights were mentioned.
Overall Experience
7.88
Overall experience was below expectations due to cleanliness issues and poor organization.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:05

Property Description

Modern Accommodation with Terraces
Located in Guadalajara, Punto Panamericano offers a contemporary stay with a terrace and city views. The rooms are equipped with flat-screen TVs, private bathrooms, and even kitchens in selected units. Enjoy the convenience of free WiFi and parking during your visit.

Convenient Amenities for Business and Leisure
This 4-star hotel provides a business center for corporate guests and is within proximity to popular landmarks like Cabanas Cultural Institute and Guadalajara Cathedral. With comfortable bedding and essential toiletries provided, your stay at Punto Panamericano is designed for both work and relaxation.

Ideal Location for Exploring Guadalajara
Situated just a short distance from attractions like Expiatorio Temple and Jose Cuervo Express Train, Punto Panamericano offers easy access to the best of Guadalajara. Book your stay now for a memorable experience in this vibrant city.

Important information:

Please note that reservations for more than 7 nights, there will be a clearning fee for 350 MXN + VAT.
Guests will have to register online in advance with a photograph of the ID and a selfie and wait for the verification process, otherwise a no-show fee will be charged.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GDL

Location

Guest Reviews

7.2
Based on 27 reviews
Cleanliness: 4.41
Service: 8.38
Location: 8.92
Room Quality: 6.37
Amenities: 7.4
Value for Money: 5.36
Food and Beverage: 8.91
Overall Experience: 7.88
A
Abel couple us
1
Horrible, BEWARE !! Dirtyyyyy listen to the reviews
Pros:

1. No entertainment service at all: no wifi, no electronic devices such as TV or air conditioners.
2 No cleaning services even after they claimed someone was going to show up.
3. Infested by cockroaches
4. No toilet papers, trash cans, trash service.
5. rude service from the front except the older security was very friendly the other one that is younger was very very rude.
6. All week the side neighbors and upstairs neighbors were extremely noisy be prepared to not even sleep at all sooo many young adults making extremely loud noises.
7. The room is used as a warehouse as well be prepared to be bothered to get things from the closet.
Location was okay but I truly do not recommend it to anyone especially for the price!!

Cons:

I do not recommend anyone to stay here at all. Overpriced and very dirty, noisy and no WiFi service.

2026-02-09 via Nuitee
M
Moisés family_with_children mx
1
Pésimo lugar y cobros ocultos
Pros:

No hubo nada que me gustara

Cons:

Hubo cobros adicionales en una aplicación externa: cobraron un seguro contra daños, por llevar a la mascota fue otro cobro, y te hacen comprar un seguro contra daños por la mascota. Toda la habitación olía a humedad y los muros estaban llenos de eso y salitre. Un lugar insalubre.

2025-10-07 via Nuitee
A
ANA KARINA
6
Pros:

Fue cómodo, tiene sus deficiencias, no tiene bote de basura en la habitación, se escucha mucho ruido de todo el hotel, no se siente privacidad

2025-09-08 via Nuitee
K
Karmina family_with_children mx
9
Cómodo y agradable, pero falta organización
Pros:

La ubicación fue perfecta para nuestras necesidades.

Cons:

El tiempo necesario para poder entrar a la habitación. Los guardias de seguridad no están enterados de las reservaciones del lugar, y tienen que hacer llamadas hasta que alguien les conteste para confirmar, espera que puede ser muy incómoda.

2025-08-25 via Nuitee
V
Verified traveler
4
La realidad no es como las fotos
Pros:

El departamento se ve como en las fotos, pero no tiene aire acondicionado, estaba sucio, no tiene mosquiteros por lo que no puedes abrir ventanas y el registro "virtual" es una pesadilla. El edificio está bonito y la zona muy práctica, pero el departamento deja mucho que desear.

2025-07-29 via Nuitee
M
marco family_with_children us
8
Pros:

I like the area, room was clean , bed was comfortable. Room was big

Cons:

No hot water. Only the first night. Next three day no hot water. I send a message. Becuse you don't talk to a real person. It's all by text. They said that they will let maintenance know. But nothing happened. Just for that i will not stay there again. Nobody to talk in person.

2025-07-07 via Nuitee
F
Felipe
2
Pésima idea
Pros:

Su servicio para poder ingresar a la propiedad es ineficiente, dos horas esperando el acceso la persona que está en recepción es ajena al departamento por lo tanto no saben y no tienen idea de cómo darte acceso a tu departamento

2025-07-02 via Nuitee
D
Diego family with young children mx
9
Superb
2025-05-02 via Nuitee
L
Lizeth young couple mx
10
Exceptional
2025-04-13 via Nuitee
G
Gonzalo solo traveller pe
6
Pleasant
Pros:

Bed and bathroom were comfortable

Cons:

No daily cleaning provided and location didn’t felt to safe on nights

2025-01-04 via Nuitee
R
Ramses
2
Mala experiencia
Pros:

Simplemente no pude utilizar la habitación. La publicación es engañosa. Dice que hay estacionamiento y no hay estacionamiento. Nunca me dieron el número de habitación, por lo cual seguridad no me dejó pasar y tuve que reservar otra habitación. Ah, Super.

2024-11-08 via Nuitee
R
Regina solo traveller mx
9
Superb
2024-09-04 via Nuitee
J
JAIME
2
Pros:

No tiene numero el cuarto, vigilancia no deja entrar, no hay estacionamiento, baño sucio, ruido del dueño del departamento.

2024-08-04 via Nuitee
J
JORGE
4
Muy incómodo, no vuelvo a reservarlo
Pros:

La descripción dice que tiene Aire Acondicionado y estacionamiento, no tiene ninguna de las 2 cosas
El departamento no tiene numeración
Se maneja como hotel la publicidad, ningun momento dicen que es a través de TRIBU
El sistema de reconocimiento facial nunca funcionó
El departamento es un lock-off muy ruidoso con el otro departamento

2024-04-20 via Nuitee
L
Lacapoco family with young children mx
4
Great staff and customer service. Rooms could be a lot better.
Pros:

I liked that the person who helped me with customer support was super helpful even when I was being a pain in the bottoms.
I liked the staff, they were super friendly and ready to receive us whenever we arrieved.
The place itself was comfortable and the common areas where well decorated.
The bathroom was spacious and had shampoo, conditioner, etc.
It's super well located: below there's a great bakery, next to it there's a Starbucks and different shops, in front there's a big pharmacy and next to it a convenience store.

Cons:

The room was super small. When we arrieved the window was closed and seems that it was not open for a while so it was super hot. I panicked since my parents were staying there and I really didn't want them to be hot on a 30-32C weather.
None of these rooms have air coinditoner which I though was kind of weird. They don't even have fans.
The room had a weird smell when we got there, like it was recently painted, again, seems like the window was closed for a while and that didn't help.
Once we opened the small window, everything got better. So, once you arrieve I recommend opening the window.
There's a hole in the wall to install an air conditioner, I think it would be safer and the room would look better if they just fixed it. When I got to the hot room with weird smell and a whole in the wall, I almost had a heart attack.
No doors on the closet.
The common area had dirty plates.
No minibar on the room, there's a minibar on the common area though.
No glasses in the room, they just provide one small bottle of water (even when there were to grown adults staying at the room).
Though it had great benefits, I don't feel it's worth the value. It is really expensive for what you get. I think they should put more love into the rooms if they want to charge these crazy prices. Though I received good assistance from customer support from the location, I feel I would've gotten a better value for my money if I would've chosen a hotel.

2024-04-01 via Nuitee
K
karime partner
4
Pros:

Fue un súper conflicto contactar con los dueños y que nos dieran el código para entrar ya que NO ES UN HOTEL

2024-03-24 via Nuitee
C
Claudia review category business travellers mx
8
Very good
Pros:

Beautiful and peaceful. Great for work!

Cons:

No breakfast included and no AC

2024-03-04 via Nuitee
M
MARIA MARCELA MARTINEZ family
10
Pros:

Todo muy bien…

2023-12-29 via Nuitee
Y
Yazmín young couple mx
10
Exceptional
2023-12-19 via Nuitee
E
Enrique young couple se
4
Disappointing
Pros:

Location. The place is near many good places with all the services available, from laundry to eating.

Cons:

The water was cold to shower. There is a problem that makes the water flow to the shower quite small. To "fix" it, the instructions are to keep opening and closing the valve and to also open the water tab on the bathroom sink, which reduces even more the flow on the shower.
The face recognition to enter didn't work until the 3rd day, and the code to access the premises was supposed to be used in a small display, right next to a huge one with numbers, and the instructions for it were not clear. This was relevant since they only provide 1 card key.

2023-12-17 via Nuitee