Hotel Safia

Hotels
7.6 (2751 reviews)
18 Avenue Hassan II , Marrakech , ma

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Room quality doesn't match photos
Poor breakfast

Categories

Cleanliness
7.1
Some complaints regarding cleanliness; dirty restaurant table sets were mentioned.
Service
8.6
Several mentions of friendly staff and good willingness.
Location
9.1
Consistently highlighted as a strong point, very well located.
Room Quality
7.1
Multiple complaints regarding noise, room quality not matching photos, and comfort.
Amenities
7.6
Basic amenities mentioned with some issues like old air conditioning and lack of a fridge.
Value for Money
7.1
Guests felt the price did not reflect the quality of the room and services.
Food and Beverage
6.6
Complaints about breakfast quality and missing items.
Overall Experience
7.6
Mixed reviews; some strongly disappointed while others appreciated the location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:57

Property Description

City Views and Terrace:
Hotel Safia offers stunning city views from its terrace, providing the perfect backdrop for a relaxing evening drink.

Diverse Dining Options:
Indulge in a culinary journey at the hotel's restaurant, serving a mix of Mediterranean and Moroccan cuisine. Special dietary requests such as vegetarian, halal, and kosher meals are also catered to.

Relaxation and Convenience:
Guests can unwind and refresh in the indoor swimming pool or explore the vibrant city with ease, thanks to the hotel's convenient location near Marrakesh Train Station.

Experience the charm and comfort of Hotel Safia in Marrakech. Book now to enjoy a delightful stay with top-notch amenities and services.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 2751 reviews
Cleanliness: 7.1
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 7.6
M
mohmedsaeed • couple • gb
1
Keep away..Not as advertised
Pros:

Nothing

Cons:

Hotel is not as advertised.
No hot water
Not clean
Breakfast is rubbish
No room facilities

2026-02-14 • via Nuitee
H
Houssam • solo_traveller • ma
5
2026-02-14 • via Nuitee
J
John • solo_traveller • gb
6
2026-02-14 • via Nuitee
M
mirvat • family_with_children • dk
5
God til prisen med fin til beliggenhed, hyggelig pool område.
Pros:

Udsigten over byen var virkelig flot

Cons:

Dørene lukke ikke ordentligt, bruseren var ødelagte. Mangel på varm vand og støj fra trafikken hele natten samt på hotellet.

2026-02-14 • via Nuitee
M
Muhamed Safvan • couple • gb
10
2026-02-14 • via Nuitee
P
Piergiuseppe • couple • it
7
2026-02-14 • via Nuitee
N
Nnt • couple • fr
5
Très moyen pour le tarif et le nombre d'étoiles
Pros:

Espace dans la chambre et personnel aimable

Cons:

Chambre donnant sur le boulevard
Très bruyant pas de store ni ne double vitrage.
Petit déjeuner tres moyen servi tiède le café le thé les œufs et pain et meloui tout était tiede malgré serveurs sympathiques et aimable les nappes sont sales et vaisselle tasse sous tasses cassées....
Dans la chambre interrupteur au milieu des oreillers...serviette de toilettes déchirées bref beaucoup de malfaçon carrelage cassés eau tiède dans la baignoire robinet cassé ect..... beaucoup d'autres petits détails a revoir.
Pour un hôtel 4 étoiles on est loin du compte franchement ça vaut pas don tarifs.

2026-02-14 • via Nuitee
Z
ZEINA • solo_traveller • fr
4
Personnel très serviable , bon emplacement , hôtel juste pour dormir
Pros:

Personnel très gentil

Cons:

Tous les équipements sont vétustes …pas de cintres, ni de sèche cheveux , le linge est très usé

2026-02-13 • via Nuitee
A
aichouch • solo_traveller • ma
7
2026-02-13 • via Nuitee
S
Salman • family_with_children • sa
3
النظافه. وتجديد مكان الاقامه والعنايه به تضمن استمراره
Pros:

الاعجاب كموقع حيث انه قريب من اغلب الخدمات

Cons:

قدم المبنى تهالك الادوات الصحيه وكذلك التكييف النظافه وسوء المناشف حيث يتضح قدمها وتهالكها من طول استخدامها
روائح في الغرفه. رطوبه

2026-02-12 • via Nuitee
M
Michelle • couple • gb
5
2026-02-12 • via Nuitee
M
Mustapha • couple • no
1
Pros:

Ingen ting

Cons:

Hele rommet og dusj

2026-02-12 • via Nuitee
M
Marcodinic • extended_group • it
3
2026-02-12 • via Nuitee
E
Evaggelia Gerou • extended_group • gr
10
Pros:

Το προσωπικό ηταν πολύ φιλικό και το δωμάτιο πολύ καθαρό

Cons:

Το κλιματιστικό δεν λειτουργουσε

2026-02-11 • via Nuitee
I
Isela • extended_group • us
10
2026-02-10 • via Nuitee
A
Achaour • extended_group • ma
6
2026-02-10 • via Nuitee
A
Assia • couple • nl
6
Goed
Pros:

Goede ligging, en voor de prijs prima kamer

2026-02-10 • via Nuitee
D
Daniel Ezer • solo_traveller • il
10
2026-02-09 • via Nuitee
M
Maria Belen • couple • es
5
2026-02-09 • via Nuitee
V
VIVIAN • solo_traveller • gb
8
Pros:

the staff were very kind.

2026-02-08 • via Nuitee