Hotel Jasmine

My wife and I have been to over 40 countries and this was the worst accommodation we have ever stayed in.

First of all, the disrespect began when, early in the morning on the day of check-in, we received an email from the hotel saying that they could not accommodate us and that we would be sent to another hotel in the same chain, the Brezza Hotel.

However, the hotel did not even have hot water available, an item that we consider basic in any type of accommodation. The elevator did not work and they put us on the third floor. The hotel looked run down with cracked windows in the hallways and worn paintwork, but that was not the worst part.

They lied to us saying that the hot water would be restored in 1h and 30m, but that was not what happened.

The next day, when I went to ask the receptionist about the problems and pay the "tourist tax", she was very rude, she wrote 30 euros on a piece of paper, insinuating that I couldn't complain, that it wasn't "fair" because they had offered sandwiches (cheap lettuce and ham sandwiches) and I had paid a low price for the stay, even though that was the promotional price I found on the offer website, but I would never have closed the deal under those conditions, especially in a place by the sea. I insisted on paying the "tourist tax" and she wouldn't accept it.

Tried to flatter us with these cheap sandwiches the day before, but what we wanted was the basics, to be able to take a hot shower in a clean room and in a minimally decent.

We booked this place but it was actually closed and we were made aware of it only 1 day before arrival. We were offered another hotel which was not good and ruined our vacation, property owner kept ignoring our messages and Booking.com support has been very unhelpful.

Un po’ timorosi dalle recensioni precedenti invece ci siam trovati benissimo! Probabilmente da precedente gestione. Cortesia e gentilezza dei gestori attuali, pulizia top, colazione molto varia e a buffet!
Camera con balcone a 50 mt dal mare con vista sullo stesso. Perfetto!

Badezimmer sehr klein, Dusche mit Bodenabfluss, neben der Toilette.
Federkernmatratzen sehr ungemütlich.
Frühstück passabel.
Fensterrahmen unten morsch, lose am Mauerwerk.
Aufgrund der Gehbehinderung (Rutschgefaht im Bad) bekamen wir anstandslos ein anderes Zimmer (siehe Fotos) mit einem "schönem" Bad.
Parkplatz muss man lange suchen oder bekommt einen direkt beim Hotel, gegen 10€/Tag. Dieser wurde aber ständig von anderen Autos benutzt.
Das Hotel ist in keinster weise barierrefrei!
Klimaanlagen funktionierten in keinem der Zimmer.
Nach der Abreise der meisten Gäste wurde Abends das Licht im Stiegenaufgang abgedreht. Nach Intervention wurde die Sicherung aber wieder eingeschaltet.
Sehr hellhörige Wände.
Das Internet funktioniert so gut wie nicht, selbst in der Lobby.
Auch Schimmel war dort und da zu sehen.
Über das Hotel bekommt man 2 Liegen und 1 Schirm um18€ pro Tag (Privatstrand?).
Leider müssen wir feststellen dass das Hotel sehr heruntergekommen ist und den 3* in keinster Weise entspricht!
Die einzigen 2 Pluspunkte sind die Strandnähe und das bemühte Personal.

Great family hotel, very accommodating and friendly especially for the children.
Nice location to go to the beach with big play area !
Close to the kids night activity!
Private parking.
Local food with good choice .
Relaxing and full service hotel with a moderate price !!!

If you have problems walking this is not for you.others wise it’s clean wonderful staff well equipped rooms , good size balcony, lovely food .
I had a massage best ever highly recommend, not a lot around but short bus ride.
Supermarket near five min walk to buy water .