Best Western Plus Carapace Hotel Hua Hin

Hotels
•
Best Western Plus
9.2 (46 reviews)
5/555 Soi Hua Hin 101, Nongkhae, Hua Hin, Prachuap Khiri Khan, 77110 , Hua Hin , TH
+66 32 512 456

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Facilities

Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
Smoke-free property
Pool umbrellas
24-hour business center
Waterslide
Free self parking
Beach sun loungers
See all facilities

Review Highlights

Pros:
Exceptional and named staff service (receptionist Fan, bartender Toon)
Beautiful Beach Club and pool area with pool bar
Excellent buffet breakfast (wide variety, highly praised)
Modern, comfortable rooms and very clean bathrooms
Family-friendly features (kids’ slider, pancake machine)
Quiet location, easy taxi access
Generous housekeeping and daily supplies
Cons:
A bit removed from town for some guests
Some visible wear and stained seat covers in breakfast area
Wooden stairs to beach reported as slippery and a safety concern
Limited number of beach/pool loungers reported by some
Occasional noise in specific room blocks (e.g., Block 8)

Categories

Cleanliness
9
Generally praised as superbly clean (modern bathrooms, daily towel/water replenishment). Minor issues noted: some stained seat covers in the breakfast area and occasional visible wear on furniture.
Service
9.4
Exceptional and repeatedly called out by name (receptionist Fan, bartender Toon); staff described as friendly, attentive and going out of their way to help.
Location
9
Quiet and peaceful location with easy access to centre by taxi/Bolt and close to the beach; a bit removed from town which some guests noted as a minor drawback.
Room Quality
9.4
Rooms described as modern with comfortable beds and very clean bathrooms; some reports of noise in specific blocks and minor signs of wear in places.
Amenities
9.4
Strong amenities: Beach Club, sparkling pool with pool bar, kids’ slider, automated pancake machine and shuttle to the beach; very family-friendly though some guests wanted more pool/beach loungers.
Value for Money
9.2
Perceived as good value by multiple guests (positive price-to-quality comments); guests recommended the hotel and many said they would return.
Food and Beverage
9.4
Breakfast repeatedly described as amazing/top buffet with a wide variety of fresh international and local dishes; a few guests suggested it could be even more extensive.
Overall Experience
8.8
Strongly positive overall with many glowing recommendations, excellent staff and facilities; minor negatives (distance from town, some wear, slippery beach stairs, occasional noise) slightly reduce the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Recreation and Fitness Facilities
Indulge in the hotel's waterslide, fitness center, and complimentary wireless internet access.

Dining and Entertainment Options
Savor a meal at the restaurant, relax at the bar/lounge, or opt for room service.

Event Spaces and Business Amenities
Host your event at the banquet hall or the conference space, and make use of amenities like the 24-hour business center.

Book your stay now at Best Western Plus Carapace Hotel Hua Hin for a memorable experience near Khao Tao Beach.

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 46 reviews
Cleanliness: 9
Service: 9.4
Location: 9
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.2
Food and Beverage: 9.4
Overall Experience: 8.8
H
Hans
10
top-notch
Pros:

SUPER SERVICE, Can't get any better
good pressure in the shower and that's not so common
wonderful pool area, with pool bar
BIG THANKS to receptionist "Fan" wonderful service top-notch
also BIG THANKS to bartender "Toon" tested her skills with a lot of different drinks and they were all top-notch
The service staff who I forgot to take the names of were top-notch
If you have the opportunity, book this hotel

Hasse from Sweden

2025-09-10 • via Nuitee
J
Janjit
10
Pros:

Beautiful hotel. Nice pool and fun slider for kids. Quiet location. Polite and great customer service. Breakfast is amazing.

2025-07-20 • via Nuitee
T
Tina
10
Only good things to say about this hotel
Pros:

Great hotel - in every way: food, service, facilities and staff.
A bit out of town, but easy to get a taxi or a Bolt. We preferred the quiet area for living.
We would love to come back.

2025-07-08 • via Nuitee
J
Jian Zhi Abel
10
Pros:

Amazing ppty

2025-06-26 • via Nuitee
K
Katherine • family
10
Pros:

We had an amazing experience at Best Western Carapace in Hua Hin. The hotel staff gave exceptional customer service going out of their way to assist us, nothing was too much trouble. We enjoyed 10 nights, relaxing in the beautifully appointed modern hotel. The beds were super comfortable and the modern bathrooms superbly clean. Housekeeping was generous with plenty of towels and bottled water topped up daily. We especially enjoyed spending time at the Beach Club with its sparkling pool and warm sea breeze. We had a lovely dinner at sunset by the pool and the buffet breakfast was a stunning array of fresh international and local dishes with something for everyone. Children from every nationality were especially impressed with the automated pancake machine. We even got to meet the general manager who was so friendly and gave us lots of helpful recommendations. I would highly recommend this hotel and look forward to staying again on our next trip. Thank you Best Western Carapace!

2025-06-21 • via Nuitee
C
CHANON • friends
10
Pros:

Good

2025-06-16 • via Nuitee
V
Verified traveler
10
Pros:

L accueil est parfaite à l écoute du client ainsi que le personnelle de tout l établissement le petit déjeuner très copieux et très délicieux je remercie mrs noï pour sa gentillesse je recommande cet hôtel à tout mes connaissances

2025-04-28 • via Nuitee
C
Chanthasom
10
Très bon hôtel chaleureux et familial accueil top
Pros:

L accueil est parfait à l écoute du client et tout le personnel de l établissement le petit-déjeuner très copieux et très délicieux et je remercie noï qui est a l accueil du placement des hôtes qui est adorable et la piscine pour les enfants ainsi que près de la plage sont fantastique je recommande cet établissement à tout mon entourage

2025-04-27 • via Nuitee
C
Chanthasom
10
Pros:

L accueil super à l écoute du client

2025-04-27 • via Nuitee
K
Karen • partner
10
Pros:

Beautiful, peaceful if you want to be away from centre of hua hin, but still within easy reach of the centre and shopping malls .

2025-04-19 • via Nuitee
P
Per Snorre
8
Pros:

Kjempe bra til bra pris. En liten minus et stykke i fra byen. Ellers så var det meget bra

2025-03-16 • via Nuitee
J
Joshua
10
Excellent!!
Pros:

Friendly and attentive staff, excellent facility, great location, what more can you ask for?

2025-03-13 • via Nuitee
A
Arthos • partner
8
Pros:

Das Hotel ist praktisch neu.
Fast alles sieht auch neu aus.
-- Stellenweise sieht man aber bereits heute diverse Abnutzungserscheinungen bei Möbeln die in der Thaikultur keine besondere Bedeutung haben.
z. B. sind fast alle Sitzbezüge im Frühstücksraum unschön mit Flecken verschmutzt.
-- Der Zugang zum Strand ist durch einen Schuttle Service gut gelöst aber meines Erachtens hätte man hier einen direkten Zugang machen sollen, Kosten/Nutzen.
-- Die Treppen zum Strand sind optisch sehr ansprechend Stein/Holz, jedoch ist die Holzoberfläche sehr rutschig, selbst wenn Sand auf dieser Oberfläche ist, ist hier ein großes Gefahrenpotential für Verletzungen.
TOP Frühstücksbuffet.

2025-03-10 • via Nuitee
S
stephen
8
Staff Make this place
Pros:

Superb staff .
Breakfast could have been more extensive and more beach / pool loungers .
Rooms clean and modern , noisy in Block 8
Would return

2025-02-23 • via Nuitee
B
Bianca Petra • family
10
Pros:

Beide Pools waren sehr schön, der bei den Rutschen und der am Strand, wunderbar

2025-02-22 • via Nuitee
J
James • partner
8
Pros:

Quiet location on prime beach. Newer hotel. Nice design. Great for families. Quiet.
Restaurant OK, but too much American, no Thai style seafood. Limited Thai menu.

2025-02-21 • via Nuitee
J
Jonas
4
Levede ikke op til vores forventninger
Pros:

Hotellet levede ikke op til vores forventninger og ønsker ift. sammenligning med lignende hoteller i samme prisklasse samt ift. størrelse på værelse, kvalitet af morgenmad
Hotellet er mere et "businesshotel" end det er et "familiehotel", når man ser på værelsernes størrelse.
Det skal siges, at hotellet har et fint legeområde i poolen for børn- og barnlige sjæle

2025-02-20 • via Nuitee
R
Reginald • partner
10
Pros:

Excellent hotel with amazing beach club. Rooms were very modern and clean and we loved every minute of our stay.

2025-02-19 • via Nuitee
A
Alexandre
10
Nice
Pros:

It was very good and the hotel staff goes above and beyond for the customer,

Only downside is the security staff is not very friendly and the pool could benefit of more equipement, there is not much chairs and the guest are leaving their belonging to not lose access to the chair, reducing greatly the appeal of the main pool

2025-02-16 • via Nuitee
R
Richard • partner
10
Pros:

Exactly what I was looking for, nice beach, quiet and no crowds! We thoroughly enjoyed our stay!

2025-02-09 • via Nuitee