Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Breakfast variety

Categories

Cleanliness
7.86
Several mentions of cleanliness issues such as dirty carpets and insufficient cleaning.
Service
9.33
Staff were frequently praised for their flexibility and assistance.
Location
8.87
Good location with easy access to metro but not as close as expected.
Room Quality
8.32
Rooms generally comfortable but some maintenance issues noted.
Amenities
8.85
Basic amenities provided, but some reviews indicated missing items like bathrobes.
Value for Money
8.81
Generally perceived as fair for the quality offered.
Food and Beverage
7.86
Mixed reviews about breakfast quality and variety.
Overall Experience
8.93
Overall great experience, with minor issues that did not majorly affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:37

Property Description

Luxurious Accommodation
Abrazo Sofia Hotel by HMG offers 4-star accommodation in Sofia, with city views and modern amenities in each air-conditioned room. From a flat-screen TV to a safety deposit box, guests can expect comfort and convenience during their stay.

Wellness and Dining
Guests can stay active at the hotel's fitness centre, then unwind in the garden or on the terrace. With a restaurant and bar on-site, delicious meals and refreshing drinks are just steps away.

Convenient Location
Located less than 1 km from Sofia Central Railway Station, Abrazo Sofia Hotel by HMG is close to major attractions like the Council of Ministers Building and Banya Bashi Mosque. Plus, with airport transfers and free WiFi, guests can explore the city with ease.

Book your stay at Abrazo Sofia Hotel by HMG for a blend of luxury, convenience, and top-notch service.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 4267 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
A
Andreas • solo_traveller • de
7
Ordentliches Stadthotel in zentraler Lage
Pros:

Das Hotel liegt verkehrsgünstig recht zentral aber dennoch einigermaßen ruhig. Das Frühstücksbuffet war reichhaltig und schmackhaft. Am ersten Morgen war das Rührei kalt, an den anderen Tagen war alles in Ordnung. Es gab auch eine Auswahl an Brot und der Kaffee war gut.

Cons:

Ich hatte Pech mit meinem Zimmer. Es war zwar, wie gewünscht, ruhig, aber auch sehr klein. Das Badezimmer war winzig. Anscheinend war der Kühlschrank defekt und wurde ausgebaut, da lagen die Sachen einfach so auf dem Boden . Es gab auch keinen Platz persönliche Gegenstände abzulegen. Leider konnte ich das Zimmer nicht tauschen.
Aus anderen Ländern bin ich auch gewohnt beim Vorbeigehen vom Personal gegrüßt zu werden. Hier hatte ich den Eindruxk ich störe bei wichtigen Unterhaltungen

2026-08-29 • via Nuitee
V
Vasilije • solo_traveller • nl
9
Pros:

Good bed, airconditioning, secured parking

2026-08-29 • via Nuitee
P
Philippa • couple • nz
8
2026-08-28 • via Nuitee
L
Louis • solo_traveller • nl
8
Welcoming staff, good breakfast. Off center but easily connected.
Pros:

Though it's outside of the touristic center, it is easily reachable from there. One may not like the surroundings as its a bit more derelict and not the best neighborhood according to locals but it wasn't an issue for me a solo male traveler.

Cons:

My room was street side which if you have sensitive sleep might be an issue. While being situated on one of the city's main streets is helpful logistically, it comes with its share of loud ambulance and police traffic. Get earplugs if noise is an issue for you.

2026-08-28 • via Nuitee
F
Filip • solo_traveller • pl
9
Pros:

Śniadanie, lokalizacja

Cons:

Brak miejsc parkingowych bezpłatnych.

2026-08-28 • via Nuitee
X
xiuxin • solo_traveller • cz
9
Pros:

服务态度好

Cons:

没有

2026-08-28 • via Nuitee
M
Marlene • solo_traveller • nl
9
2026-08-28 • via Nuitee
E
Eliezer • couple • us
10
new
Pros:

everything

Cons:

nothing

2026-08-27 • via Nuitee
M
mani_88 • solo_traveller • bg
9
2026-08-27 • via Nuitee
T
Thorsten • solo_traveller • de
7
In all it was a good stay for the two nites.
Pros:

Breakfast was good and had a good Variety. I must say, I'm not a big breakfast person. Proper Coffee, good cereals with yogurt is good enough for me.

Cons:

The room was bit small, but clean and tidy.

2026-08-27 • via Nuitee
A
ANDRÉS AGUIRRE JURADO • family_with_children • es
9
UN MUY BUEN HOTEL EN EL CENTRO DE SOFÍA
Pros:

El alojamiento tenía unas calidades muy buenas. Habitaciones amplias, personal muy amable y un desayuno Buffet increíble. Pedimos una cosa fuera del horario de cafetería y amablemente nos lo ofrecieron.

Cons:

El alojamiento estaba en una zona algo más humilde y por la noche daba un poco de miedo pasear o volver al hotel. Por lo demás todo perfecto!

2026-08-26 • via Nuitee
Y
yoramk • solo_traveller • il
7
2026-08-26 • via Nuitee
K
K • couple • bg
10
2026-08-26 • via Nuitee
F
Federica • couple • it
10
2026-08-26 • via Nuitee
E
Emiliano • solo_traveller • it
9
2026-08-26 • via Nuitee
H
Helén • solo_traveller • hu
7
2026-08-26 • via Nuitee
P
Pietro • solo_traveller • it
7
Accontentiamoci.....
Pros:

Colazione top, personale di front office cortese, gentile, disponibile e sempre attento al cliente. Camera sufficientemente spaziosa, bagno molto piccolo ma doccia top, grande e bella.

Cons:

Servizio pulizia camera da dimenticare, una ragnatela in bagno ad altezza uomo è sparita il terzo giorno.......cmq bagno piccolissimo (ad eccezione della doccia), nessun ripiano per appoggiare un dentifricio o una crema viso.....lavabo piccolissimo e senza un bordo sufficientemente largo sempre per poter poggiare le nostre cose. Personale di sala per la colazione disponibile ma sinceramente molto poco simpatico, poco accogliente, poco attento al cliente. Sistema di aria condizionata ingestibile, impostato a 20° spostato a 27° per la notte alle 7.00 del mattino successivo era di nuovo a 20°, ci siamo congelati. Il giorno successivo invece è rimasto spento tutto il tempo anche la notte e ci siamo morti di caldo.....un vero stress. Posizione più o meno buona, tuttavia con la linea tram proprio davanti dell'albergo i tram rumorosissimi si sentono fino a mezzanotte e dalle sei del mattino, altro stress......anche la zona o il quartiere non è desiderabile, è molto degradato, deserto di sera da far paura.......

2026-08-25 • via Nuitee
M
Mateusz • couple • pl
7
Dobre miejsce na weekend w Sofii, jednak bez luksusów.
Pros:

- niezła lokalizacja, choć nie tak blisko centrum jak się wydaje
- bardzo dobre śniadania
- miły personel
- bardzo ładne lobby i korytarze
- piękny zapach w korytarzach
- wygodne łóżko
- blisko sklepów i przystanku tramwajowego

Cons:

- nie do końca czysta łazienka
- przykry zapach z umywalki
- wypadająca klamka z drzwi łazienki
- bardzo ciemna łazienka
- trochę za wysoka cena jak za ten standard

2026-08-25 • via Nuitee
M
Mario • couple • br
9
Pros:

A academia e o conforto da cama.

Cons:

Do banheiro, pq o escoamento da água do chuveiro não é bom e sempre molhava todo banheiro.

2026-08-25 • via Nuitee
G
Graziano Pio luigi • couple • it
10
Pros:

Premetto che mi é piaciuto tutto dell’hotel , posizione centralissima , affianco l hotel ci sono tantissimi supermarket , ma il punto forte é che mi é piaciuta moltissimo la colazione con prodotti di qualità

2026-08-24 • via Nuitee