CIH Apartments

Hotels
9 (628 reviews)
12 Calle Burgao , Puerto del Carmen , es

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Express check-in/check-out
Tour desk
Solarium
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Responsive staff
Modern facilities
Cons:
Noise from neighbors
Malfunctioning TV
Security concerns

Categories

Cleanliness
8.39
Some guests noted cleanliness positively, but issues such as noise from neighbors and absence of regular cleaning were mentioned.
Service
9.36
Guests frequently praised the responsiveness and helpfulness of the staff.
Location
9.4
Several reviews highlighted the excellent location close to the beach and restaurants.
Room Quality
8.85
Generally high ratings for modern and comfortable apartments, with some issues noted with specific items.
Amenities
8.88
The pool and apartment facilities were appreciated, though some issues like TV malfunction were reported.
Value for Money
8.84
Many reviews mentioned good value for the price paid.
Food and Beverage
8.89
No specific mentions of food and beverage, standard quality for this hotel tier.
Overall Experience
9.36
Overall, guests expressed a high level of satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:38

Property Description

Luxurious Beachfront Apartments in Puerto del Carmen

Private Beach Area & Outdoor Pool: Enjoy the convenience of a private beach area and an outdoor swimming pool with stunning pool views.

Modern Amenities & Services: Each unit is equipped with air conditioning, a flat-screen TV, a kitchen with essential appliances, and free WiFi. The aparthotel also offers a 24-hour front desk, ensuring all your needs are met promptly.

Convenient Location & Activities: Located near Playa de los Pocillos, guests can easily access nearby attractions and enjoy sightseeing tours. Additionally, a bicycle rental service is available for exploring the area effortlessly.

Book your stay at CIH Apartments for a luxurious beach getaway with top-notch amenities and a prime location.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 628 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
L
Luca • family_with_children • it
10
Pros:

Posizione ottima, appartamento molto comodo carino e spazioso.

2026-02-14 • via Nuitee
J
Johann • family_with_children • at
10
Herrlicher Urlaub in einem tollen Apartment!
Pros:

Die Lage, die Ausstattung, der Komfort!!!

Cons:

Alles war perfekt!!

2026-02-12 • via Nuitee
T
Tomi • family_with_children • hr
10
Pros:

We'll be back soon, everything was great

2026-01-31 • via Nuitee
S
Séverine • family_with_children • fr
9
TRES SATISFAIT.
Pros:

Le design de l appartement, la déco, l emplacement, les extérieurs, la propreté, le savon et shampoing de bonne qualité, la piscine et ses abords très propres.

Cons:

La clim ne fonctionne pas en mode chauffage, le soir, nous avions un peu frais. Certaines fenêtres ne se verrouillent pas, nous avons donc laissé les volets fermés (chambre), et une de SDB. Dernière chose, salière et poivrière présentes, mais vides....dommage...nous avons acheté huile d olive et vinaigre...il serait super d avoir dans le logement ces 4 ingrédients, et éventuellement un sac poubelle de plus.

2026-01-31 • via Nuitee
H
henriette • solo_traveller • nl
7
Een onpersoonlijke noodovernachting.
Pros:

Gied bed, goede douche

Cons:

Moeite met code aan de deur van het appartement. Was waarschijnlijk vies, want pakte pas na 4/5 pogingen.
De tv deed het niet. Koffiemachine niet gelukt. Geen beschrijvingen of gebruiksinstructies aanwezig, dat maakt het niet makkelijk voor een alleen reiziger.
Geen enkel menselijk contact mogelijk. Slechts een klein flesje water aanwezig als service. Minimaal allemaal.
Erg duur voor 1 nacht verblijf. Een extra van 70€ schoonmaakkosten!

2026-01-30 • via Nuitee
D
Dairén • couple • es
10
2026-01-29 • via Nuitee
V
Vera • couple • de
10
Sehr entspannt
Pros:

Sehr modern eingerichtete Apartments mit tollem Pool Bereich und guter Lage

Cons:

Sehr unangenehmer Geruch im Bad, es könnten noch mehr Handtücher für Küche und Bad zur Verfügung gestellt werden

2026-01-28 • via Nuitee
E
Elizabeth • solo_traveller • gb
9
2026-01-26 • via Nuitee
V
vincenzo • couple • gb
8
Good location quiet area close to beach
Pros:

Location stayed in same area before quiet area

Cons:

Metal chairs on balcony very uncomfotable bean bag beds dirty sunbeds would be better the toilet was broken when we arrived not fixed till next day poor comunication the brown cover on bed was very diett and stained should be thrown away

2026-01-26 • via Nuitee
H
Hugh • couple • ie
7
Cons:

More housekeeping

2026-01-23 • via Nuitee
R
Ruth • family_with_children • ie
10
Pros:

Very clean and modern, excellent facilities, very pretty apartments and well kept

Cons:

Uncomfortable bed

2026-01-21 • via Nuitee
K
Kev. P • solo_traveller • gb
5
Dissapointing
Pros:

The apartment was well laid out and spacious. Shower was excellent, bed and bedroom comfortable with plenty of storage

Cons:

Very very drafty apartment and with lower than normal temperatures the apartment was cold, especially at night. I had to put towels along the bottom of the main door to stop the cold draft. The blankets provided were thin and stained. The TV aerial/satellite didnt work, kitchen sink was partially blocked and drained very slowly. The electronic door lock didnt work properly and for the first few days I had access issues, waiting up to 10 minutes (in wind and rain) for someone on the end of whatsapp to unlock the door. The apartments wifi didnt work and I had to use another apartments which meant at times the wifi was unusable. Despite what the description says the apartments are NOT 100 yds to the beach, more like 400 to 500m. The bedding was clean but the bed was covered in long black hair from whoever did the house keeping. No reception or help on site. As others have said, no instructions on how to use the safe etc.

2026-01-20 • via Nuitee
M
Miren • solo_traveller • es
7
2026-01-19 • via Nuitee
I
Isabel • couple • es
10
El palacete
Pros:

El apartamento está decorado al detalle, la terraza y sus vistas espectaculares y la piscina muy agradable. La ubicación es perfecta.

Cons:

Todo estaba bien, lo único que no hay microondas pero realmente no lo necesitamos.

2026-01-19 • via Nuitee
A
Amalia • extended_group • es
10
2026-01-19 • via Nuitee
M
mccabe • family_with_children • gb
4
Nice apartments in general but sleeping in the living room was unbearable due to no air con, thankfully it was only 1 n
Pros:

Modern, stylish

Cons:

Furniture was pretty dirty, no dark curtain in living area to block out early morning light and most importantly , no air con!

2026-01-19 • via Nuitee
N
Nicolas • extended_group • at
9
Would come again , a Nice plece to avoid the crowed
Pros:

Was Nice

Cons:

The bed Was a bit broken

2026-01-19 • via Nuitee
M
Michelle • couple • gb
10
Really enjoyed the apartments . Would stay again
Pros:

Great location , very clean , felt safe , washing machine and water dispenser very handy

Cons:

The pool is not heated which is only an issue in the winter months obviously

2026-01-14 • via Nuitee
M
Mariia • family_with_children • ua
10
2026-01-12 • via Nuitee
A
Alex Blaso • family_with_children • it
10
2026-01-12 • via Nuitee