Hotel Colonial Blanco

Hotels
Independent
6 (100 reviews)
357 C. El Conde, Santo Domingo, Distrito Nacional, 10210 , Santo Domingo , DO

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Free breakfast
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Internet quality
Cons:
Cleanliness issues
Poor service
Room quality dissatisfaction

Categories

Cleanliness
3.75
Multiple reviews mention dirty bathrooms, roaches, and poor sanitation.
Service
7.75
Some guests appreciated the friendly staff, but there were numerous complaints about poor service.
Location
8.75
Well-placed in the heart of the old city and within walking distance to attractions.
Room Quality
2.75
Negative feedback regarding room condition, lack of windows, and issues with keys.
Amenities
5.75
Some amenities were mentioned but overall lack of functionality (water issues, missing shower heads).
Value for Money
6.75
Average value was mentioned, fair for the price.
Food and Beverage
7.75
Breakfast was described as simple but tasty.
Overall Experience
4.75
Negative sentiments dominate, with several guests expressing dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Convenient Amenities: Enjoy complimentary wireless internet and concierge services during your stay. The hotel also offers a daily continental breakfast to start your day right.

Featured Services: Benefit from dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Let us take care of the details so you can relax and unwind.

Cozy Accommodations: Retreat to one of our 30 air-conditioned rooms with LED televisions and free Wi-Fi. Relax in comfort with complimentary toiletries and daily housekeeping services.

Immerse yourself in the rich history and vibrant culture of Santo Domingo by staying at Hotel Colonial Blanco. Book your stay now to experience the perfect blend of comfort and convenience.

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Property is cleaned with disinfectant

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6
Based on 100 reviews
Cleanliness: 3.75
Service: 7.75
Location: 8.75
Room Quality: 2.75
Amenities: 5.75
Value for Money: 6.75
Food and Beverage: 7.75
Overall Experience: 4.75
A
Angelica
2
Pros:

La habitacion que nos asignaron esta en muy malas condiciones, con humedad, muy sucia la pared. No fue una buena experencia. Lo unio bueno es que el sector es muy seguro y central.

2025-10-06 via Nuitee
J
Jasmine
2
Pros:

This was horrible. Sheets looked like they weren’t washed. The staff was young and needed more training. Rooms had Roaches. Place was run down !

2025-10-01 via Nuitee
A
Addler
2
Pros:

I didn't expected that from expidia. I reseved the Ho

2025-09-30 via Nuitee
J
Jean Claude
6
Pros:

Internet slow

2025-09-28 via Nuitee
I
Ilan
2
Pros:

Mala

2025-09-25 via Nuitee
I
ISRAEL
2
Pros:

This hotel is absolute trash,,,, when I arrived to the hotel, front desk, informed me the the room I paid for in advance was NOT available because they gave it to somebody else,,, Next, they put me in a downgraded room with no windows,,, the bathroom was absolutely disgusting.,, the shower head was missing from the shower,,,,, thank goodness the air conditioning worked,,,, but overall this hotel is total garbage.... DO NOT go to this hotel

2025-09-19 via Nuitee
E
Eddy
8
Calme + Internet rapide
Pros:

J'ai passé un bon séjour très reposant et la connexion internet est de très bonne qualité!

2025-09-12 via Nuitee
J
JULIO R.
10
Pros:

the location in the center of the colonial area

2025-09-05 via Nuitee
T
Trinidad Fernando partner
2
Pros:

The name hotel is not what it should be call is more like a hostal with bad service

2025-08-31 via Nuitee
O
Oumar
6
Pros:

Well placed in the heart of the old city. Poor conditions but fair for the price. Some issues with the room keys. Another guess had to open the door with the his keys...

2025-08-09 via Nuitee
J
JEAN-BERNARD partner
2
Pros:

I am so upset to see myself being treated like this. The room crazy. This is unacceptable.

2025-08-07 via Nuitee
E
edwina
2
Pros:

This place is a scam … they wouldn’t honor reservation had another 13 people outside with same issue

2025-08-07 via Nuitee
J
JUAN friends
6
Pros:

Durante mi estancia nunca pude usar el agua caliente en el baño...no funcionó nunca.

2025-08-06 via Nuitee
A
Antonio partner
2
Pros:

Le stanze non sono compatibili con le foto messe a disposizione sul sito.
Nella stanza cadeva acqua dal tetto.
Bagno e dotazioni sanitarie sporche e vecchie.
Dopo aver chiesto di cambiare stanza, non siamo stati accontentati e abbiamo deciso di abbandonare la struttura per troverei un'altra sistemazione.
Sconsigliato, non ci torneremo più.

2025-08-04 via Nuitee
J
Jorge partner
10
Pros:

Excelente ubicación, toda la zona colonial se puede recorrer a pie desde el hotel. Obviamente es un hotel sencillo, pero el personal super amable, y todo limpio, el desayuno sencillo, pero rico, tienen un café y unos sándwiches delis. Calidad precio excelentes

2025-08-02 via Nuitee
G
Germaine
2
Pros:

I need a refund, I arrived to the hotel late at night ready to crash and the attendant told us the hotel was overbooked and that we needed to find a different hotel. Which we had to do last minute in walking around comfort which hotels had availability. This is unacceptable, there should be some sort of email communication letting guests know when your booking has to be cancelled, so you can plan accordingly. Please issue a refund!

2025-07-30 via Nuitee
J
Jason
2
Pros:

Stayed one night booked a second night took payment then said it was sold out
Mould in the rooms staff are childish

2025-07-26 via Nuitee
M
MR MARCIAL M
2
Pros:

i dont like it, personal opinion

2025-07-13 via Nuitee
S
Sherona
2
Pros:

The same day I went it’s the same day I left am asking back for a refund if you have a lungs problem don’t go place smell like mold the bathroom is dirty roaches all over the room dirty the door not secure anyone can come in on you 50 years of my life worse experience I ever had

2025-07-12 via Nuitee
W
Willem friends
2
Pros:

Tiniest room, no closet, no space for clothes, no windows. Fake photos. No hot water. Bad plumbing. Just don't!

2025-07-06 via Nuitee