Urbana Hotel

Hotels
•
Independent
8.4 (204 reviews)
102 C. Pelayo, San Juan, San Juan, 00901 , San Juan , PR
1-787 717 4922

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Facilities

24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Smoke-free property
Free self parking
Housekeeping on request
Change of towels (on request)

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Value for money
Cons:
Limited amenities
Issues with room quality
Maintenance concerns

Categories

Cleanliness
7.85
The room and property were clean, but some reviews mentioned issues with maintenance and hot water.
Service
9.35
Staff were consistently described as friendly and helpful in multiple reviews.
Location
8.85
Good location with nearby restaurants, but some comments noted that shopping required a car.
Room Quality
7.35
Some rooms described as small with missing amenities or issues like no windows.
Amenities
7.85
Limited amenities were mentioned by some guests; additional items were desired.
Value for Money
8.35
A decent place for budget stays, but facilities were not well maintained.
Food and Beverage
8.85
Nearby dining options were highlighted positively in reviews.
Overall Experience
8.75
Majority of reviews expressed satisfaction despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:46

Property Description

Convenient Location
Urbana Hotel is strategically situated in San Juan Antiguo, offering easy access to popular attractions like Port of San Juan and Escambron Beach within a short 15-minute stroll.

Modern Comfort
Enjoy a cozy stay in one of our 20 air-conditioned rooms featuring Smart televisions and plush pillowtop beds with premium bedding. Stay connected with complimentary wireless internet, and refresh in stylish bathrooms with showers and hair dryers.

Explore Nearby
With key landmarks nearby like Puerto Rico National Guard Museum and El Capitolio, Urbana Hotel is the perfect starting point for your San Juan adventure.

Ready to experience the charm of San Juan? Book your stay at Urbana Hotel now!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 204 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.75
C
carlos Mariano nunez • family
10
Pros:

A

2025-10-11 • via Nuitee
D
David Jonathan
10
Pros:

This place was great! The rooms are modest but I think that’s reflected in the price. Only a small desk and mini fridge in the room, but I didn’t need more than that. The bed is comfortable, the balcony is a nice touch, the connected properties have lots of amenities, the area has great dining and drink options, and best of all, the location is fantastic. 30 minute walk or 5 min drive to Old San Juan, 5 minutes drive into downtown, a good beach a 5-10 minute walk away.

2025-10-07 • via Nuitee
G
Guillermo A
10
Pros:

Very good overall,

2025-10-06 • via Nuitee
R
Ruben
10
Pros:

Nice

2025-10-05 • via Nuitee
D
David
10
Pros:

Great staff

2025-10-04 • via Nuitee
J
Janice
10
Pros:

For shopping you had to get in a car and take a drive. Available restaurants in walking distance.

2025-09-26 • via Nuitee
A
Anthony
6
Pros:

Good option in a nice neighborhood (close to Old San Juan, lots of very good restaurants). Just felt they were missing a few amenities, but overall good budget stay, and staff were very friendly.

2025-09-25 • via Nuitee
F
Felipe
6
Pros:

Good

2025-09-23 • via Nuitee
S
Siro • family
10
Pros:

Up and coming area.

2025-09-20 • via Nuitee
T
Tony • partner
2
Pros:

No water... area unsafe... had a 9in nail puncture my shoe on walkway

2025-09-18 • via Nuitee
D
Delia • family
10
Pros:

Good stay

2025-09-17 • via Nuitee
D
Daniel • partner
10
Pros:

It’s was different from the pics.. thought I would get windows and balcony.. nope we just got a simple room but manageable.. clean and easy to locate

2025-09-17 • via Nuitee
G
Gianina • friends
10
Pros:

Was skeptical based on reviews but I stood at the Urbana and I had a lot of hot water and the AC was great I even had to turn it off periodically from being too cold. The area does get nosey on Saturdays and Sundays. Aside from that great stay.

2025-09-16 • via Nuitee
B
Brieanna
10
Pros:

Staff were friendly and informative, the room was clean, and there were places to eat nearby.

2025-09-15 • via Nuitee
D
Deyanira • family
10
Pros:

Me encanto todo. La locación y el servicio. segunda ves quedándome en esa área.

2025-09-12 • via Nuitee
S
Sarah
10
Pros:

Clean room and property. Kind staff. Great location

2025-09-08 • via Nuitee
B
brian • family
8
Pros:

Had tv, gated and code doors

2025-09-06 • via Nuitee
S
Sandra Evette • partner
2
Pros:

I rented a deluxe room and it was a jail cell room with no windows

2025-09-03 • via Nuitee
C
Cristhy Maria • partner
8
Pros:

Urbana is a cozy and welcoming place with such kind, attentive staff. The only small issues were that the hot water wasn’t always consistent and at night some outside noise and music could be heard in the room, but overall it was a pleasant stay.

2025-09-02 • via Nuitee
I
Isamar • friends
10
Pros:

I enjoyed my stay at this hotel very much.

2025-09-02 • via Nuitee