THE GENERAL KYOTO Bukkoji Shinmachi

Hotels
Independent
10 (27 reviews)
385 Funebokocho Shimogyo Ward, Kyoto, Kyoto, 600-8443 , Kyoto , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Smoke-free property
Coin laundry on site
Well-lit path to entrance
Stair-free path to entrance

Review Highlights

Pros:
Beautiful design
Exceptional service

Categories

Cleanliness
10
Standard quality for this hotel tier.
Service
10
The staff truly made the experience exceptional, particularly Mariko at reception.
Location
10
The location was perfect - convenient for exploring yet peaceful.
Room Quality
10
The room was spacious, comfortable, and beautifully designed.
Amenities
10
Standard quality for this hotel tier.
Value for Money
10
Standard quality for this hotel tier.
Food and Beverage
10
The breakfast was a highlight of our stay with delicious dishes and fresh pastries.
Overall Experience
10
An amazing stay all around: the hotel, the people, the food, and the atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:42

Property Description

Explore Nearby Attractions
Immerse yourself in the vibrant city of Kyoto with famous landmarks like Shijo Street and Nishiki Market just steps away.

Modern Amenities
Stay connected with complimentary Wi-Fi, relax with satellite TV, and pamper yourself in stylish bathrooms with rainfall showerheads and designer toiletries.

Convenient Location
Located in the heart of Kyoto's Shimogyo Ward, THE GENERAL KYOTO Bukkoji Shinmachi offers easy access to popular sights like Kawaramachi Street and Kiyomizu Temple.

Experience comfort and convenience at THE GENERAL KYOTO Bukkoji Shinmachi - book now to secure your stay in this bustling city of Kyoto.

Important information:

  • One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • General

    Unicode Support true

Location

Guest Reviews

10
Based on 27 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
S
Sofia Justine family
10
Pros:

We absolutely loved our stay at this hotel in Kyoto. From the moment we arrived, everything felt effortless and welcoming. The room was spacious, comfortable, and beautifully designed. The location was perfect - so convenient for exploring the city yet peaceful when we wanted to relax.

The staff truly made the experience exceptional. A special thank you to Mariko at reception, who helped us with our luggage transfer and went out of her way to be kind, attentive, and helpful - her warmth made us feel instantly at home. We also want to thank the wonderful gentleman at breakfast each morning. The breakfast itself was a highlight of our stay. The delicious dishes, fresh pastries, and beautifully presented plates were unforgettable, but it was his friendliness and care that made it even more memorable. We still miss those breakfasts!

This was an amazing stay all around: the hotel, the people, the food, and the atmosphere. Thank you so much for making our time in Kyoto so special. We can’t wait to come back.

2025-09-24 via Nuitee
T
Tanya
10
Pros:

The lounge was a very peaceful place during our visit.

2025-09-16 via Nuitee
B
Brent
10
Pros:

Excellent breakfast, helpful staff, safe, quiet, and convenient location.

2025-04-24 via Nuitee
C
Cathy family
8
Pros:

Very quaint and cute. Staff is amazing. Close to shopping strip and Gion.

2025-04-17 via Nuitee
L
Loudi-Mae family_with_children
10
Pros:

Beautiful boutique hotel in a great area

2025-03-22 via Nuitee
W
wendypeach8 Couples
10
Highly recommend this hotel with amazing staff
Pros:

Highly enjoyed staying at this small boutique hotel. Quiet but very close to subway and central shopping area. Very clean, bed was really comfortable and staff were lovely. Best breakfast we had so far in Japan. 2 choices that were light and healthy (not deep fried) choice of fish versus meat. They also had these old fashioned cotton warm pyjamas (so good we bought 2 pair to take home). There was a washing machine/dryer but also a laundromat around the block. Free beer in the evenings with some light snacks (nuts/chocolate). Would stay here again in a heartbeat.

2025-02-22 via Tripadvisor
W
Wendy partner
10
Pros:

This place is a cute and quaint boutique hotel.
The rooms are super clean and modern.
We stayed in room 202 hada side tinted window but was so new inside. Loved tne shower and the fact the toilet bowl had a seperate door.
It is close to the main stripe and you can walk anywhere close by.7-11 right around tbe corner.

2025-02-18 via Nuitee
G
Gabriel
8
Our stay at the General Kyoto Bukkoji Shinmachi
Pros:

Very pleasant stay. Staff was super friendly and helpful. The complimentary longe was a nice touch. The only minor issue was with the humidity level in the room and the hardness of the bed.

2024-10-30 via Nuitee
S
Sue partner
10
Pros:

The staff were friendly and helpful and couldn’t do enough. Breakfast was beautiful and we loved making new friends with drinks and nibbles between 5-7pm each afternoon.

2024-09-27 via Nuitee
V
Verified traveler
10
Great hotel
Pros:

The hotel had great amenities (free snacks, beer, water, laundry, etc.). The staff were great and welcoming. The room was comfy and bathroom was spacious.
Will stay again!

2024-09-21 via Nuitee
O
OnAir286232 Couples gb
10
Peaceful and relaxing hotel, highly recommend
Pros:

Excellent hotel, so glad I found it. Very calm feeling about the place. Only 4 rooms per floor, and 5 floors. Very soothing atmosphere with spacious rooms, fantastic shower and thoughtful layout. Has a washer/dryer which costs ¥600 for one wash/dry. Breakfast was small but high quality. Lounge had coffee machine, beer and wine and snacks for the evening. Finally the staff went out of their way to help as we were there during a typhoon and gave us information on how to get to Tokyo!

2024-09-02 via Tripadvisor
M
Masami family
8
Pros:

Very clean and quiet. The room is big enough.

2024-07-22 via Nuitee
D
Deidre family
8
Pros:

Staff was very friendly. Facility was very clean.

2024-05-24 via Nuitee
J
Justin
10
Pros:

The room was spacious and staff were very friendly and professional. There is also a lounge area open from midday to 10pm with complimentary food and drinks

2024-05-04 via Nuitee
E
europe61 Family cn
10
Great stay and nice room
Pros:

Overall the small hotel is great. Room is spacious and very clean with clean cut decorations with all good quality amenities provided. Staffs are very polite and the hotel offer free snacks in the evening time and there is laundry facilities on site. Hotel is very quiet and very good for couples. It is not too far from subway station. If you follow google map, it is pretty easily accessible from Kyoto station. The neighbour has a lot of local restaurants. The only call out I have is that it might be better if the receptionist can provide any local eatery recommendations. But with that said, the stay is great and I highly recommend that.

2024-05-02 via Tripadvisor
A
Anne partner
10
Pros:

Staff were excellent, very helpful. It also helped that they speak English. Room was very clean. Enjoyed the lounge where snack and drinks were provided.
Plenty of things to do in Kyoto. We spent a day around the Arashiyama area, a day in Gion, etc. If you have a spare day, I would recommend going to Nara for a day.

2023-10-23 via Nuitee
Y
Yiyin family
10
Pros:

Convenient location, friendly staff, great snacks at the lounge

2023-10-18 via Nuitee
L
Lauren partner
10
Pros:

Impeccable service. Amazing location. Lovely lounge.

2023-08-27 via Nuitee
V
Vienna
10
Pros:

Wonderful stay

2023-07-18 via Nuitee
S
Sara partner
10
Pros:

Lovely hotel perfectly situated in the charming small streets of the quite part of Kyoto . The staff were so friendly and helpful ! The room was so charming and tidy .

2023-06-25 via Nuitee