THE GENERAL KYOTO Bukkouji Shinmachi

Hotels
9.3 (1396 reviews)
Shimogyo-ku Funeboko cho 385 , Kyoto , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Friendly, attentive staff
Great central/walkable location
Spacious, stylish and comfortable rooms
Complimentary snacks and drinks in lobby
Clean and well-maintained property
Good value for money
Cons:
Limited laundry facilities (single washer)
Occasional issues: hard bed for some guests and A/C control problems
No bottled water in some rooms reported
Evening bar sometimes empty/limited service
Minor room maintenance issue reported (lamp not working)

Categories

Cleanliness
9.4
Multiple reviews explicitly praise cleanliness and well-kept rooms and public areas; no major cleanliness complaints.
Service
9.7
Numerous comments highlight attentive, thoughtful and friendly staff (bags moved to room, helpful local info, warm welcome messages), justifying a top score.
Location
9.5
Consistently noted as central or within walking distance of transport and sights; a few mentions of being slightly off the very center but overall excellent accessibility.
Room Quality
9.2
Many reviews describe spacious, stylish rooms and comfortable bathrooms; one guest noted a hard bed and another minor lighting issue, so a small deduction applied.
Amenities
8.8
Complimentary snacks/drinks in the lobby are well-liked, but guests reported limited laundry facilities (single washer) and occasional lack of staffed bar or bottled water, lowering this score slightly.
Value for Money
9.3
Several reviewers explicitly call it great or good value for the price, citing location, room size and service as reasons for strong perceived value.
Food and Beverage
9.1
Complimentary drinks/snacks and varied breakfasts are praised; one comment called breakfast average, so generally positive with minor variability.
Overall Experience
9.4
Overwhelmingly positive overall impressions: many guests state they would return and describe the stay as excellent, with only isolated negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:14

Property Description

Luxurious Accommodation
THE GENERAL KYOTO Bukkouji Shinmachi offers air-conditioned rooms with modern amenities like flat-screen TVs and complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Services
With a 24-hour front desk and concierge service, guests can enjoy personalized assistance throughout their stay, making their experience hassle-free and enjoyable.

Prime Location
Situated near popular attractions like Kyoto International Manga Museum and Gion Shijo Station, as well as being in close proximity to Kyoto Station, THE GENERAL KYOTO Bukkouji Shinmachi is the ideal choice for travelers looking to explore the vibrant city of Kyoto.

Book your stay at THE GENERAL KYOTO Bukkouji Shinmachi for a luxurious and convenient experience in the heart of Kyoto.

Important information:

Housekeeping service is offered every 3 days.
Additional housekeeping services can be arranged for an additional fee of 3000JPY per service.
A breakfast surcharge of 2,300 JPY per child, per day applies for children aged 0 to 5 years.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

9.3
Based on 1396 reviews
Cleanliness: 9.4
Service: 9.7
Location: 9.5
Room Quality: 9.2
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 9.1
Overall Experience: 9.4
N
Nikita • couple • ee
10
2026-10-21 • via Nuitee
D
Danesh Ranchhod • family_with_children • za
8
Pros:

location

2026-10-20 • via Nuitee
C
Carolin • couple • de
10
2026-10-20 • via Nuitee
K
Kevin • solo_traveller • gb
9
Consistently kind and helpful staff. Hotel is beautifully quiet.
2026-10-19 • via Nuitee
木村 • family_with_children • jp
7
Cons:

朝食がプア。玉子料理がない。

2026-10-18 • via Nuitee
T
Thuy Tien • couple • vn
7
2026-10-18 • via Nuitee
A
Alesia • couple • gb
10
Pros:

Spacious rooms , great location & lovely staff

2026-10-16 • via Nuitee
M
Marianne • couple • de
9
Great hotel. Highly recommend.
Pros:

This hotel was perfect for us. The size of the room especially the bathroom was spacious. The location was great. Train and bus just around the corner. We can definitely recommend this beautiful little place. The complimentary drinks after a big sightseeing day was a nice gesture. We’d definitely come again.

2026-10-13 • via Nuitee
N
Nour • couple • lb
10
2026-10-13 • via Nuitee
M
Miriam • couple • es
9
Pros:

Todo

2026-10-13 • via Nuitee
T
Tim • family_with_children • gb
8
good sized clean room - moderate price - would have preferred a little more natural light.
Pros:

Great size room in a lovely area of the city.

Cons:

Rooms were a little dark as the windows looked over the next building which were close - although we were out most of the time.

2026-10-13 • via Nuitee
M
Michele • family_with_children • it
10
Pros:

Stanza molto bella, quiete, ambienti accoglienti e moderni, pulizia, staff molto cortese

2026-10-11 • via Nuitee
H
Hanna • couple • se
10
Pros:

Jättefint!!! Stora rum och superfräscht, väldigt hårda sängar dock :(

2026-09-17 • via Nuitee
A
Alex • solo_traveller • es
9
Pros:

hotel pequeño cómodo desayuno correcto

Cons:

nada en especial
ubicación no es perfecta

2026-09-16 • via Nuitee
M
Machima • couple • jp
10
2026-09-15 • via Nuitee
M
Martin • solo_traveller • de
8
Pros:

Das kleine Hotel liegt günstig und hat die schönere Lounge als das nahe Schwesterhotel. Ein Jahr alt. Hochwertige Ausstattung. Gutes Frühstück, fas aber überschaubar ist. Unser Zimmer hatte keine Auusicht, da das Hotel sehr schmal ist. Das hat uns aber nicht gestört, da wir immer unterwegs waren. Lsge ist sehr ruhig. Gute Restaurants im Umkreis von 100m. Regenschirme kann man ausleihen. Sehr gutes Preis-Leistungsverhältnis.

Cons:

Klimaanlage schwer zu regulieren. Betten etwas hart für unseren Geschmack.

2026-09-15 • via Nuitee
E
Ekrem • extended_group • tr
10
Pros:

Çok keyifli ve güzel bir otel her şey için teşekkür ederim

2026-09-14 • via Nuitee
れれ • solo_traveller • jp
10
清潔で明るく気持ちよく過ごせるホテル
Pros:

ホテル全体がきれいで気持ちよい　部屋も広く明るくどこをみても申し分なく清潔　部屋にオリジナルのドリップコーヒーがあったのが嬉しかった　ラウンジの飲み物とおやつも美味しかった　17時からはアルコールもあった　普段はあまり飲まない方だけれど、雰囲気の良さで梅酒だけ口にした　もっと飲んでみたかったけれど、次の日早起きの予定だったためあきらめたのが心残り　口コミでは夕方　軽食？かあったと読んだのでなにかあるのかな？と思ったらそれはなくて
(勝手に)残念だった(笑)　朝ご飯はとてもとても美味しかった　京都の人気のベーカリーのパンに選べるデリプレート　スタッフさんがとても感じがよくて　たまたまその時間は私ひとりだけだったので　たくさんお話ができて朝から楽しかった　お部屋にあった使い捨てのスリッパがふわふわで持って帰りたくなる気持ちよさ　立地もよく　またこじんまりしていて団体客もいないので　本当に気持ちよく過ごせた　またぜひ泊まりたい　ありがとうございました

Cons:

思い付かない

2026-09-12 • via Nuitee
C
Clara • couple • au
9
Nice and comfortable plus good value of money.
Pros:

Nice interior decor and very clean

Cons:

No functional window.

2026-09-10 • via Nuitee
Y
Yoko • couple • jp
7
すごく良いとまでは言えないけど、宿泊に十分で、また機会があれば利用する。
Pros:

きれいだった。あと、ラウンジに飲み物やお菓子があったし、椅子に座ってくつろげた。

Cons:

部屋にあるのがシャワーだけで、大浴場もなかった。

2026-09-09 • via Nuitee