HOTEL ASTORIA

Hotels
•
Independent
7.6 (3 reviews)
Rue Mermoz, Douala, Région du Littoral , Douala , CM
237-691929346

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Television in common areas
Porter/bellhop
Smoke-free property
Parking (limited spaces)
Airport transportation - pickup (surcharge)
See all facilities

Review Highlights

Pros:
Excellent location / central
Helpful / friendly staff
Good value for money
Cleanliness noted by some guests
Proximity to restaurants and shops
Welcoming reception
Cons:
Room issues: uncomfortable mattress, small rooms, bathroom mismatch
Presence of cockroaches reported
Wi‑Fi outages (unavailable >24h)
No elevator
No hot water reported
TV image blurry
Room odor on first day and A/C leaking

Categories

Cleanliness
6.5
Mixed signals: some guests praise cleanliness, but reports of cockroaches lower confidence in housekeeping.
Service
8.8
Generally strong: multiple comments praise staff friendliness and helpfulness (reception, young guard), making service a clear positive.
Location
9.4
Consistently praised: many guests highlight excellent central location, proximity to restaurants, shops and ease for work/visits.
Room Quality
5
Several issues reported: uncomfortable mattress/bed, small rooms, mismatched bathroom, initial odors and an A/C leak — room quality is a clear negative.
Amenities
5.5
Problems noted with key amenities: Wi‑Fi outages (>24h), no elevator, occasional lack of hot water and malfunctioning TV; amenities underperform.
Value for Money
9
Multiple reviewers explicitly praise the value / price-quality ratio and call the stay good value for money.
Food and Beverage
7.6
Not widely discussed; only a minor complaint about missing shrimp — defaulted to the target overall rating due to limited mentions.
Overall Experience
9
Overall positive impression driven by excellent location, helpful staff and good value, despite notable room and amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-25 03:39

Property Description

Convenient Amenities
Make use of complimentary wireless internet access and enjoy television in the common area. Have a meal at the restaurant or grab snacks at the hotel's coffee shop/cafe.

Featured Amenities
Benefit from a 24-hour front desk, luggage storage, and laundry facilities. Take advantage of the roundtrip airport shuttle service and limited onsite parking available for a surcharge.

Cozy Guestrooms
Stay in one of the 21 guestrooms featuring Smart televisions and complimentary wireless internet access. Relax with satellite programming and unwind in bathrooms with shower/tub combinations and spring water baths.

Stay near the heart of Douala at HOTEL ASTORIA, just steps away from Eko Market. Book now for a comfortable and convenient stay in Douala.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Minimum age for COVID-19 test requirement: 10

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

See all policies

Location

Guest Reviews

7.6
Based on 3 reviews
Cleanliness: 6.5
Service: 8.8
Location: 9.4
Room Quality: 5
Amenities: 5.5
Value for Money: 9
Food and Beverage: 7.6
Overall Experience: 9
G
Görkem • couple • tr
9
2026-05-16 • via Nuitee
E
EMMANUEL • solo_traveller • cm
10
Intéressant
Pros:

Localisation, propreté et Internet

Cons:

Pas d'ascenseur

2026-05-15 • via Nuitee
P
Petr • solo_traveller • cz
10
2026-05-10 • via Nuitee
B
bazureault • couple • cm
9
Très satisfait pour l' emplacement et le rapport qualité prix , difficile de trouver mieux
Pros:

µersonnel , rien à redire ! chambre magnifique digne d' un trois étoiles : belle harmonie des couleurs et des meubles , seul bémol la salle de bains ne correspond pas à la chambre . Très bien placé en centre ville pour pouvoir travailler , j' y reviendrai avec plaisir ?

2026-05-08 • via Nuitee
S
Shanice • couple • fr
8
2026-04-28 • via Nuitee
S
Shaju • solo_traveller • in
10
Value for money
Pros:

Straight forward

Cons:

Nothing

2026-04-18 • via Nuitee
R
Raymond Bernard • couple • cm
6
Moyen
Pros:

L’emplacement

Cons:

La présence de cafards

2026-03-19 • via Nuitee
P
Patricia • couple • fr
8
2026-03-16 • via Nuitee
D
Denis • solo_traveller • it
8
2026-03-15 • via Nuitee
Y
YASUO • solo_traveller • jp
8
ちょっと高いけど！
Pros:

泊まるだけなら問題ありません。
繁華街に近く、レストラン、スーパーなど近くにあります。
スタッフが親切です。

Cons:

当然ですが、ホテル写真ほどは期待しないでください。

2026-02-26 • via Nuitee
R
Raymond Bernard • couple • mr
7
Assez bien
Pros:

L’emplacement et l’assistance du jeune gardien

Cons:

Absence de crevettes

2026-02-12 • via Nuitee
M
modot alain • solo_traveller • fr
7
Pros:

L accueil

Cons:

Tres bruyant pas insonorise

2026-01-31 • via Nuitee
G
Georges • family_with_children • cm
6
2026-01-26 • via Nuitee
G
Gael • solo_traveller • cm
5
Cons:

Le lit, le matelas pas assez confortable, pas d'eau chaude

2026-01-19 • via Nuitee
M
Mélaine Marina • extended_group • cg
5
Pros:

NUL

Cons:

WIFI INDISPONIBLE PENDANT PLUS DE 24H

2026-01-19 • via Nuitee
S
Som 3 • solo_traveller • cm
5
Pros:

Bon emplacement

Cons:

Pas assez d'espace dans l'hébergement

2026-01-13 • via Nuitee
C
christophe • couple • cm
5
The place is nice, the workers too but they need to work on some details.
Pros:

The location was closed to the road

Cons:

The room wasn’t smelling well the first day. The should try to open the room when there is nobody. I was obligated to buy a spray at the store .
Also the air conditioner was licking

2026-01-07 • via Nuitee
Y
Yurii • solo_traveller • ua
9
2025-12-09 • via Nuitee
C
CHEI ALBERT • solo_traveller • cm
8
2025-12-04 • via Nuitee
Y
YODÉ Serge Alain • solo_traveller • ci
7
le séjour est agréable à part la télévision dont les images sont flous
Cons:

les images de la télévisions sont très flous à peine visible

2025-12-02 • via Nuitee