Kassland

Hotels
7.9 (59 reviews)
10 Derech Yamit , Ma'ale Adumim , il

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable beds
Friendly staff
Cons:
Long wait times
Payment issues
Lack of responsiveness from staff
Noise isolation issues

Categories

Cleanliness
6.7
Mixed reviews on cleanliness, with some guests praising the clean rooms and others mentioning issues with the overall cleanliness.
Service
4.8
Service received low ratings due to long wait times, payment issues, and lack of responsiveness from staff.
Location
7.3
The hotel's location was generally appreciated, with some guests mentioning it as a positive aspect of their stay.
Room Quality
6.3
Mixed feedback on room quality, with some guests praising the comfortable beds and others mentioning issues with noise isolation and room amenities.
Amenities
6.9
Satisfactory amenities provided, with some guests highlighting the lack of essentials like drinking water in the rooms.
Value for Money
6
Mixed opinions on the value for money, with some guests feeling the price was justified and others mentioning issues with payment and services offered.
Food and Beverage
6.5
Breakfast and food services received mixed reviews, with some guests appreciating the offerings and others mentioning issues with timing and variety.
Overall Experience
7.5
Most guests had a positive overall experience, with a few exceptions citing significant issues with service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 02:32

Property Description

Luxurious Accommodation
Dhotel in Ma'ale Adumim offers air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom. Guests can unwind on the sun terrace and enjoy the comfort of bed linen and towels provided.

Family-Friendly Facilities
This property boasts a kids' club, perfect for keeping the little ones entertained, and a shared lounge for relaxation. Free WiFi throughout ensures guests stay connected during their stay.

Multilingual Support and Convenient Location
With staff fluent in Arabic, English, French, and Hebrew, guests can easily communicate and seek area information. Conveniently located near popular attractions like Garden of Gethsemane and Dome of the Rock, Dhotel is the ideal choice for your stay.

Ready to experience comfort and convenience at Dhotel? Book now for an unforgettable stay!

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property might host on-site functions, so noise may be audible in some rooms.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 59 reviews
Cleanliness: 6.7
Service: 4.8
Location: 7.3
Room Quality: 6.3
Amenities: 6.9
Value for Money: 6
Food and Beverage: 6.5
Overall Experience: 7.5
Y
Yael young couple il
3
very disappointed
Pros:

The room was clean and we got the room on time.

Cons:

The hotel is ok, but we ordered with breakfast, and we didn't get any.
There was no one to talk to.
I sent a message to the hotel and didn't get any response (it was a month ago and still no response)

2025-05-19 via Nuitee
I
Ido young couple th
3
Poor
Pros:

Come for a friends wedding and plan to stay at the nearby hotel.

Waited 25 minutes for someone to come to the reception for check in.
Credit cards machine didn’t work - forced to pay cash.
Key card machine didn’t t work - had to get physical key
No drinking water in the room.

Extremely loud noises from the wedding events around. Zero noise isolation.

Breakfast start only after 9:00 so if you early checkout - no food for you.

They promise you view to the desert - just forget to mention the wearhouse under the room.

Horrible experience

2025-05-18 via Nuitee
M
Mosheh family with young children il
10
It was a magical family trip I wish to repeat ASAP!
Pros:

The front desk staff was just so amazing... So yeah, my kids have been through so much, and I never get to do really special things with them. I saved for a year to do a special trip: Magic Kass, DCity and DHotel. Everything was just amazing! My goal is to save money faster and harder to replicate this trip frequently!!

Cons:

No complaints!!

2025-03-24 via Nuitee
S
Shoshana solo traveller il
7
Lots of potential, but also needs lots of work!
Pros:

I booked this hotel for an extended stay for my mom, who was visiting me in nearby Maale Adumim, so the location was good.

Cons:

We had issues not being able to get into the hotel (I don't think anyone was at the front desk one night to let us in) and logistics with the handicapped room, which was difficult for someone with mobility problems to use.

2025-02-16 via Nuitee
M
Menachem young couple us
10
Exceptional
Pros:

Friendly Staff

2025-02-13 via Nuitee
C
Charles young couple us
10
Exceptional
2025-01-04 via Nuitee
J
Jan solo traveller il
10
Exceptional
2024-12-31 via Nuitee
J
Jan young couple il
10
Exceptional
2024-12-31 via Nuitee
E
Ezra young couple il
10
Exceptional
2024-12-22 via Nuitee
A
Avraham young couple ru
8
Very good
2024-12-05 via Nuitee
K
Keleman young couple il
8
Really comfortable room and great value for the price- over all a great experience!
2024-09-29 via Nuitee
M
Myrna solo traveller us
7
Except for the difficulty finding entrances to the hotel, the room was quite good.
Pros:

The room was clean and comfortable.

Cons:

The entrance to the hotel was extremely difficult to find. They turn off the air conditioning during the night. There was no bottled water in the room that most hotels in Israel provide.

2024-09-16 via Nuitee
V
Valentino young couple vi
10
Exceptional
2024-06-19 via Nuitee
D
Deborah young couple il
4
Disappointing
Pros:

The room was not clean. The carpet was full of hair and dust and crumbs. And our refrigerator did not work - we put all our food in the fridge for a picnic the next day, and in the morning, we realized all the food was warm and spoiled because the refrigerator wasn't cooling.

Cons:

Cleanliness was way below standard for a hotel priced this high.

2024-06-17 via Nuitee
R
Rivka young couple il
10
Exceptional
2024-05-07 via Nuitee
A
Ahmad young couple il
9
Superb
2024-04-13 via Nuitee
H
Halevi family with young children il
3
Poor
Cons:

The staff and hotel website were misleading (not honest) most of the food shops and resteraunts have closed down and they told us at check in (not at booking) that there would be a wedding there and we would hear noise in the room till midnight
Later on in the evening they admitted that it would be tremendous noise

2024-04-08 via Nuitee
A
Asaf young couple il
2
noisy
Pros:

space was good

Cons:

very noisy until 4:00 AM due to a wedding on the building

2024-04-05 via Nuitee
D
David young couple gb
1
Bad
2024-03-16 via Nuitee
N
Nomad45453255209 Family
2
Horrible place to stay - loud music late past middnight
Pros:

As the hotel is in an industrial area there are no time limits on noise and so the booming music keeps going until 2-3 in the morning. The manager said the music would stop at 12 but every night it goes on late into the morning. Loud booming music and impossible to sleep

2024-03-12 via Tripadvisor