The Lodge at Cloudcroft

Hotels
•
Independent
9.2 (173 reviews)
601 Corona Pl, Cloudcroft, New Mexico, 88317 , Cloudcroft , US
1-575-682-2566

listing image 1
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Pets allowed

Facilities

Firepit
Clubhouse
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Picnic area
Hiking/biking trails nearby
Mountain biking nearby
Smoke-free property
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Historic charm
Cons:
Cleanliness issues
Slow service in dining
No elevators

Categories

Cleanliness
7.89
The room had wet carpet and the wallpaper was sagging, indicating cleanliness issues.
Service
9.86
Extremely nice staff; specific mentions of helpful and pleasant interactions.
Location
10
Beautiful location, historic charm, and proximity to everything in town.
Room Quality
8.9
The hotel is older and has character, but some reviews noted uncomfortable beds and issues.
Amenities
9.35
The hotel features a hot tub and pool, but these were under repair during the stay.
Value for Money
9.38
Pricing seems fair given the location and provided amenities.
Food and Beverage
8.34
While the restaurant had good food, slow service and a closed bar during some days were complaints.
Overall Experience
9.89
A charming hotel with some issues, but overall a satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:36

Property Description

Recreational Amenities: Practice your swing on the golf course and unwind at the outdoor pool or spa tub. Dining and Drinking: Enjoy a delightful meal at the on-site restaurant and relax with a drink at the bar/lounge. Meeting Facilities: Host events in any of the 3 meeting rooms available.

For a memorable stay in Cloudcroft, embrace the tranquility and luxury offered by The Lodge at Cloudcroft. Indulge in golf, poolside relaxation, and fine dining. Book now to experience this serene mountain retreat.

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 173 reviews
Cleanliness: 7.89
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 8.34
Overall Experience: 9.89
M
Michael
8
Pros:

Convenient location, clean and quiet.

2025-10-12 • via Nuitee
P
Pamela • partner
6
Pros:

The hotel has a unique old charm however the front desk staff was rude and not willing to be helpful. Additionally the pool and hot tub were out of order. When asked about plastic utensils, we were told to go to dollar general and buy some as they don’t have anything plastic. The hot water in the room was just above lukewarm. AC filters were so clogged, it significantly slowed any cool air coming in. No elevator and we were placed on the third floor. This hotel has a lot of history and it is cute the way it’s decorated and the bed was comfortable however some of the other negatives outweighed the positives. It was unfortunate because it is located in an awesome area in the mountains.

2025-10-06 • via Nuitee
C
Curtis
8
Pros:

Location beautiful.

2025-09-26 • via Nuitee
T
Tommy M • partner
10
Pros:

Beautiful place, would stay here again
just fyi theres no elevators since it is an old hotel. But has everything else that you need
loved it!

2025-09-22 • via Nuitee
L
Lucien • family
10
Pros:

Beautiful older hotel. Would stay here again

2025-09-21 • via Nuitee
M
Mary
10
Beautiful Cloudcroft Lodge
Pros:

The LodgeIs Beautiful,Very Clean , Heated Bathroom floors , Resturant & Bar Excellent!! Wished We Could Have Stayed Longer ❣️

2025-09-21 • via Nuitee
R
Rode • family
10
Pros:

Beautiful view, vintage hotel, cool temperature of the mountains

2025-09-17 • via Nuitee
K
Kelly • family
10
Pros:

Very frienly

2025-09-16 • via Nuitee
E
Edward • family
4
Pros:

We stay at this hotel from time to time but this was not a good experience. The room had wet carpet, the wall paper on the walls was sagging, there was only warm water to shower, the hair dryer did not work and the breakfast was cold.

2025-09-15 • via Nuitee
S
scott
2
Pros:

staff is horrible

2025-09-13 • via Nuitee
B
Bill
8
Pros:

Lovely restored historic property. Room was large and tastefully decorated. Overall staff was pleasant and helpful.

2025-09-12 • via Nuitee
M
Maria
10
Pros:

Extremely nice staff all around. Rachel & Chase are incredible! Really enjoyed our stay.

2025-09-07 • via Nuitee
R
Ricardo
10
Pros:

The place is with a lot of trees and I love it

2025-09-07 • via Nuitee
V
Verified traveler
8
Hot tub/pool repairs
Pros:

The hot tub and pool facilities are closed for repair. That was a major issue, and part of the reason we booked that hotel. Other than that, great place!

2025-09-02 • via Nuitee
N
Natalie • pet
10
Pros:

Fantastic

2025-09-02 • via Nuitee
J
Juan • partner
6
Pros:

Customer service is amazing, but the property needs a big upgrade SAP

2025-09-01 • via Nuitee
K
Kanon
10
Pros:

Very classic hotel. It is within walking distance of everything in town.

2025-08-31 • via Nuitee
S
Sandra • friends
10
Pros:

We enjoyed our stay at 9,000 feet. The room was nice and locatin was excellent.

2025-08-26 • via Nuitee
V
Verified traveler
6
Charming but...
Pros:

This is a Charming place, the hotel is tired and living on its yesteryears.

2025-08-23 • via Nuitee
T
Tammera • partner
10
Pros:

Loved the history of The Lodge. Comfortable room. Great location. Breakfast buffet was great.

2025-08-12 • via Nuitee