Best Western San Bernardino Hotel

Hotels
•
Best Western
8.1 (193 reviews)
258 E Redlands Blvd , San Bernardino , US
+1 909-515-9960

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Lift / Elevator
Private parking
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Review Highlights

Pros:
Very clean facilities
Comfortable beds
Secure/safe property
Attentive and friendly staff
Good breakfast
Convenient location
Cons:
No pool
AC/heating issues reported
Limited TV channels
Slow elevator
Thin walls / noise from neighbors
Occasional overcharge / billing issues
Intermittent internet problems

Categories

Cleanliness
9.2
Repeatedly described as very clean in multiple reviews; guests praised spotless rooms and modern, well-kept facilities.
Service
8.7
Staff repeatedly called attentive, helpful and kind, though a few reports noted slow/no response to in-room calls during an AC issue.
Location
8.6
Several mentions of a good/comfortable location and one Spanish comment 'La ubicación' indicates a positive location sentiment.
Room Quality
7.4
Very comfortable beds and accessible showers praised, but issues reported with thin walls (noise), slow-draining showers and limited TV channels.
Amenities
7.3
Breakfast service is a strong point, but multiple complaints about no pool, limited TV channels, slow elevator and occasional poor internet.
Value for Money
7.6
Mostly acceptable value for many guests, but isolated complaints about being charged more than reserved and comments about undervaluing customers.
Food and Beverage
8
Breakfast is frequently praised as well-stocked and attentive service, though some guests wanted more variety (e.g., limited juice options).
Overall Experience
8
Overall positive sentiment with many repeat guests and statements of returning, tempered by specific issues (AC, TV, occasional billing problems).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Convenient Location
Situated in San Bernardino, Best Western San Bernardino Hotel offers easy access to popular attractions like Auto Club Speedway and Fiesta Village Family Fun Park.

Comfortable Accommodation
Guests can enjoy air-conditioned rooms equipped with modern amenities including a desk, coffee machine, fridge, microwave, and flat-screen TV. The private bathrooms feature a refreshing shower, and there's also a safety deposit box for convenience.

Nearby Universities and Airport
With University of Redlands, Riverside Convention Center, and University of California, Riverside within a short distance, our hotel is ideal for visiting families and academics. Plus, the LA/Ontario International Airport is just 29 km away.

Book your stay at Best Western San Bernardino Hotel now for a memorable and convenient experience.

Important information:

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in. A copy of an ID will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 193 reviews
Cleanliness: 9.2
Service: 8.7
Location: 8.6
Room Quality: 7.4
Amenities: 7.3
Value for Money: 7.6
Food and Beverage: 8
Overall Experience: 8
E
emily • extended_group • us
10
2026-11-05 • via Nuitee
P
Paula • couple • us
9
Relajante
Pros:

Era comodo y está en una buena ubicacion

2026-11-02 • via Nuitee
N
Navarro • couple • us
10
2026-10-31 • via Nuitee
K
Kurt • couple • us
10
Fantastic Place To Stay. Super Clean & Comfortable Beds!!!!
Pros:

Clean. Super secure and safe. I liked that this place controls the foot traffic and guests who can enter the building. I loved the breakfast set up and staff was very attentive with everything well stocked.

Cons:

The elevator was a bit slow. (I know I’m complaining about a luxury)

2026-10-31 • via Nuitee
C
Chance • couple • us
10
2026-10-18 • via Nuitee
J
Joseph • solo_traveller • us
2
Pros:

More transparency

Cons:

Needs to value the customers properly

2026-10-13 • via Nuitee
K
Karl-Anders • couple • se
9
Good stay for a night or two
Pros:

Clean and modern. Good breakfast.

Cons:

Not so cozy

2026-10-13 • via Nuitee
F
Francesco • couple • it
9
2026-09-19 • via Nuitee
R
Rey-Ron Louis B. • couple • us
8
2026-09-11 • via Nuitee
J
Julio • couple • us
7
2026-09-07 • via Nuitee
J
jose maria • extended_group • ar
7
Pros:

La ubicación

Cons:

Me cobraron mucho más de lo que había reservado

2026-08-20 • via Nuitee
K
Kesia • solo_traveller • us
10
I always stay here to come visit my daughter.
Pros:

Nice and clean area. Staff is amazing and nice .

Cons:

Everything was excellent the internet was freezing a lot tv signal was not good at times .

2026-08-14 • via Nuitee
M
Maria • couple • us
1
Cons:

That is too closed

2026-08-14 • via Nuitee
J
Jessica • family_with_children • us
10
Muy cómoda
Pros:

Las instalaciones limpias y modernas

Cons:

Que no tuviera Pool

2026-08-10 • via Nuitee
E
Ewa • family_with_children • pl
9
Moj pobyt był na jedną noc.
Pros:

Czysto, prysznic nowy z drzwiami na całą szerokość, co jest wygodne.

Cons:

Cienkie, słabo wygłuszone ściany, słychać było sąsiadów obok.

2026-07-24 • via Nuitee
H
Heidi • solo_traveller • us
10
2026-07-19 • via Nuitee
K
Kesia • solo_traveller • us
10
I will always stay here my daughter lives in highland. Love this property
Pros:

I always ask can I stay in the same room , and they always let me .

Cons:

More breakfast but McDonald’s next door

2026-07-18 • via Nuitee
I
IRISH OLITA • couple • us
1
2026-07-17 • via Nuitee
C
Cynthia • couple • us
8
Most comfortable beds I’ve had in a while and amazing staff.
Pros:

Very clean and secure. Staff very helpful and courteous. Air conditioning was the best, the heat was bad but our room was nice and cold.

Cons:

Was only able to get few channels and the shower would not drain water fast enough. Bathroom got flooded, good thing it was a accessible shower which had a second drain

2026-07-17 • via Nuitee
O
Odessey • solo_traveller • us
10
2026-07-14 • via Nuitee