The Cocoon Capsule Hotel

Hotels
7.8 (1002 reviews)
No 21-2 & 21-3, JALAN PALAS HORIZON, PALAS HORIZON 39100, CAMERON HIGHLANDS, PAHANG DARUL MAKMUR. , Cameron Highlands , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Family rooms
Fax/photocopying
Tour desk
Non-smoking throughout
Street parking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Cleanliness issues
Lack of amenities
Noise from outside

Categories

Cleanliness
6.58
Multiple mentions of unsanitary conditions, including pests and dirty bathrooms.
Service
8.75
Positive mentions of staff friendliness and helpfulness.
Location
8.99
Several reviews emphasized great strategic location.
Room Quality
7.54
Mixed reviews; while some found the rooms cozy, others noted issues with cleanliness.
Amenities
7.07
Basic amenities were mentioned; however, some lacked functionality like the hair dryer.
Value for Money
7.83
Generally viewed as decent value due to reasonable pricing.
Food and Beverage
8.08
Good breakfast and self-cooking options received positive feedback.
Overall Experience
7.55
The overall experience was somewhat positive but limited by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:58

Property Description

Unique Capsule Accommodation
Experience the comfort of our cozy capsules with free WiFi and a shared lounge.

Convenient Services
Enjoy our 24-hour front desk and tour organization services for a hassle-free stay.

Delicious Breakfast Options
Start your day with a tasty continental breakfast provided daily at our hotel.

Book now for an unforgettable stay at The Cocoon Capsule Hotel in Cameron Highlands!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 1002 reviews
Cleanliness: 6.58
Service: 8.75
Location: 8.99
Room Quality: 7.54
Amenities: 7.07
Value for Money: 7.83
Food and Beverage: 8.08
Overall Experience: 7.55
S
Sipik • solo_traveller • my
1
2026-09-07 • via Nuitee
S
SYAHRUL ' AIN BINTI ABDUL WAHAB • solo_traveller • my
9
Pros:

Rumah bersih & kemas. Toilet bersih & tiada bau yg kurang enak. Everything good

2026-09-04 • via Nuitee
M
Mahaniza • family_with_children • my
5
2026-09-04 • via Nuitee
F
Fairul Razi • family_with_children • my
7
Penginapan yg okay dan percutian yg sgt best untuk family
Pros:

1) Maaf kami tidak sarapan di Hotel..kami sarapan di luar
2)sangat suka sebab dekat dgn Kea Farm. Boleh dapat makan sarapan dan malam yg best dan berpatutan

Cons:

1) Tong sampah kecil
2) sampah tidak dibersihkan setiap hari

2026-09-02 • via Nuitee
S
Shah • extended_group • my
5
Letih Turun Naik tangga
Pros:

Saya suka SBB Ada dapur

Cons:

SBB tiada liff jika Ada anak2 kecil agak Leith untuk Turun Naik barang

2026-09-02 • via Nuitee
J
Jue • couple • my
5
Hotel.at least sediakan air mineral n sabun.ni takda apa
Pros:

Dekat dengan boh.pasaraya

Cons:

Bunyi bising

2026-09-01 • via Nuitee
A
aishah • family_with_children • my
6
2026-08-31 • via Nuitee
A
Abdul jalil • extended_group • my
10
Good
Pros:

Like

2026-08-31 • via Nuitee
R
Rosman • solo_traveller • my
1
2026-08-31 • via Nuitee
A
Azidarhani • family_with_children • my
8
2026-08-29 • via Nuitee
K
Kenny • family_with_children • my
6
Wonderful Hassle Free Quick Stay for the Night
Pros:

Quick and hassle free check in. Flexible & fast. I checked in around 12am and very accommodating.

Cons:

The room could have more shelf & small side table. For 5 person in a room, need more shelves, table & hanger to hang clothes and towels. Bathroom supplies eg. shower gel & shampoo can be improved.

2026-08-27 • via Nuitee
M
MOHAMED • solo_traveller • my
10
2026-08-23 • via Nuitee
M
MOHAMED • solo_traveller • my
10
2026-08-23 • via Nuitee
N
nor • couple • my
9
2026-08-21 • via Nuitee
S
Siow Ling • extended_group • my
10
2026-08-20 • via Nuitee
N
Nuratun • couple • my
9
A pleasant and comfortable stay with beautiful views and great facilities.
Pros:

Parking banyak, ada surau yang memudahkan untuk solat, dan view hotel yang cantik sejuk atas bukit berdekatan dengan kea farm boleh jalan kaki je

Cons:

Nothing, everything was good.

2026-08-17 • via Nuitee
N
Nur Fakhirah • couple • my
9
Pros:

Sangat bersih, dekat dengan bazar kea farm. Sangat excellent

2026-08-17 • via Nuitee
N
Nurul Atikah • solo_traveller • my
8
Comfortable & affordable stay just for 1 night
Pros:

Bilik hotel dan tandas yg bersih selesa. Harga paling murah jika cari family room yg harga bajet dgn 2 katil queen. Ramai yg stay sini untuk trip ke Mossy forest I guess sebab sy tengok defender akan pick up by group kat area sini. Area hotel ni kawasan yg baru develop n sunyi, sejuk je waktu malam. Bilik still ada kipas. Turun2 je dekat dgn kea farm n xperlu rempuh jammed pagi2 utk kesana. Sesuai sekadar nak tidur 1 malam ok sangat. Free flow of tea, coffee & sugar at the pantry. Ada hair dryer dlm bilik.

Cons:

Tandas kecil. Memang muat2 je utk mandi. Sinki ada di luar, di depan pintu bilik air. Tombol pintu bulat memang tidak safety langsung sbb pintu pun loose je masa tutup (xboleh rapat betul walaupun dah kunci) n tiada kunci lain/selak berantai. Better guests berjaga2. Sy dah tahu tempat ni kena turun naik tangga jadi sy dah standby baju semua bawa dlm bagpack shj. Nak iron kena turun ke bilik lain di surau kecil tingkat 2. Walaupun dikatakan include breakfast, tp pukul 8 pagi sekeping roti pun dah xde. No tv. So, don't expect more. You only got a place to sleep.

2026-08-06 • via Nuitee
S
shaker • solo_traveller • ae
10
2026-08-05 • via Nuitee
N
Nor Hasnisah • family_with_children • my
7
price reasonable only the comforter bed shhet having not good smell
Pros:

The location and communication easy

Cons:

The bed sheet not good smell, the bathroom water splash out become wet to the floor

2026-08-03 • via Nuitee