The Cocoon Capsule Hotel

Hotels
7.8 (898 reviews)
No 21-2 & 21-3, JALAN PALAS HORIZON, PALAS HORIZON 39100, CAMERON HIGHLANDS, PAHANG DARUL MAKMUR. , Cameron Highlands , my

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Facilities

Non-smoking rooms
Family rooms
Fax/photocopying
Tour desk
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Cleanliness issues
Lack of amenities
Noise from outside

Categories

Cleanliness
6.58
Multiple mentions of unsanitary conditions, including pests and dirty bathrooms.
Service
8.75
Positive mentions of staff friendliness and helpfulness.
Location
8.99
Several reviews emphasized great strategic location.
Room Quality
7.54
Mixed reviews; while some found the rooms cozy, others noted issues with cleanliness.
Amenities
7.07
Basic amenities were mentioned; however, some lacked functionality like the hair dryer.
Value for Money
7.83
Generally viewed as decent value due to reasonable pricing.
Food and Beverage
8.08
Good breakfast and self-cooking options received positive feedback.
Overall Experience
7.55
The overall experience was somewhat positive but limited by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:58

Property Description

Unique Capsule Accommodation
Experience the comfort of our cozy capsules with free WiFi and a shared lounge.

Convenient Services
Enjoy our 24-hour front desk and tour organization services for a hassle-free stay.

Delicious Breakfast Options
Start your day with a tasty continental breakfast provided daily at our hotel.

Book now for an unforgettable stay at The Cocoon Capsule Hotel in Cameron Highlands!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 898 reviews
Cleanliness: 6.58
Service: 8.75
Location: 8.99
Room Quality: 7.54
Amenities: 7.07
Value for Money: 7.83
Food and Beverage: 8.08
Overall Experience: 7.55
A
Azlan • solo_traveller • my
10
Pros:

Very nice place and clean 🫶🏿🫶🏿 staff also very good person and friendly…. Very very very comfortable

2026-04-15 • via Nuitee
S
Siva • extended_group • my
10
A clean and comfortable stay, perfect for relaxing after hiking.
Pros:

I loved the cleanliness and comfort of the capsules. It was an ideal place to relax and recharge after a tiring hiking trip, and the overall atmosphere was calm and welcoming.

Cons:

Nothing significant to dislike; everything met my expectations.

2026-04-15 • via Nuitee
K
KARTHIGA • couple • my
10
2026-04-14 • via Nuitee
N
Nazmi • family_with_children • my
2
Water heater at bathroom is compulsory at Cameron Highland..
Cons:

Bathroom was dirty and water heater not function..

2026-04-13 • via Nuitee
Z
Zeq Manan • solo_traveller • my
10
Good for travelling adult.
Pros:

1.comfy bed
2.cleanliness
3.friendly staff esply DENESH
4.affordable
5.strategic
i'll stay again...🎊💯💯

Cons:

no nothing..

2026-04-12 • via Nuitee
A
Ameer • couple • my
7
2026-04-06 • via Nuitee
N
NUR NADIAH • extended_group • my
10
Overall, I would recommend this hotel to anyone looking for a comfortable and hassle-free stay. I would definitely consi
Pros:

I recently stayed at this hotel and had a very pleasant experience overall. The check-in process was smooth and the staff were friendly, welcoming, and always ready to assist with any requests.

The room was clean, comfortable, and well-maintained. The bed was especially cozy, which made it easy to relax after a long day. Housekeeping did a great job keeping everything tidy throughout my stay.

The hotel facilities were also impressive. The common areas were neat, and the amenities provided were sufficient for a comfortable stay. I particularly appreciated the convenient location, which made it easy to access nearby attractions, restaurants, and transport options.

Breakfast was decent with a good variety of choices, though it could be slightly improved with more options. Nevertheless, the quality of the food was good.

2026-04-04 • via Nuitee
M
Mateusz • extended_group • pl
10
Top Lage für guten Preis, aber Achtung. Sehr bescheidene Ausstattung
Pros:

Die Lage ist Top, Personal sehr freundlich.

Cons:

Sauberkeit und Baulärm am frühen Morgen

2026-04-02 • via Nuitee
M
Muhammad Syahmi • solo_traveller • my
8
2026-03-30 • via Nuitee
D
Dason • extended_group • my
5
Pros:

Pantry

Cons:

Toilet

2026-03-30 • via Nuitee
S
Syahmina • extended_group • my
10
2026-03-30 • via Nuitee
N
Noraswanie • extended_group • my
8
2026-03-30 • via Nuitee
D
Dinesh • solo_traveller • my
10
2026-03-29 • via Nuitee
S
Syed • couple • my
10
Terbaik
Pros:

Mesra pelanggan

Cons:

Memuaskan hati

2026-03-28 • via Nuitee
S
sahrizan • extended_group • my
7
2026-03-28 • via Nuitee
F
Fiona • family_with_children • my
1
2026-03-28 • via Nuitee
S
Syah • family_with_children • my
10
2026-03-28 • via Nuitee
S
Stefan • couple • at
8
2026-03-28 • via Nuitee
H
Hilmi • couple • my
10
Pros:

Near shopping mall

Cons:

Need to climb stair

2026-03-27 • via Nuitee
L
Laura • solo_traveller • de
6
Pros:

Es war gut gelegen wenn man zu Fuß zu einem Aussichtspunkt für den Sonnenaufgang gehen will oder zu einem café der boh Teeplantage.

Cons:

Leider ist tanah rata das Zentrum und weiter entfernt als Gedacht. Vor allem da fast täglich mit viel Stau zu rechnen ist, ist man nicht flexibel.

2026-03-27 • via Nuitee