The Cocoon Capsule Hotel

Hotels
7.8 (861 reviews)
No 21-2 & 21-3, JALAN PALAS HORIZON, PALAS HORIZON 39100, CAMERON HIGHLANDS, PAHANG DARUL MAKMUR. , Cameron Highlands , my

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Facilities

Non-smoking rooms
Family rooms
Fax/photocopying
Tour desk
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Cleanliness issues
Lack of amenities
Noise from outside

Categories

Cleanliness
6.58
Multiple mentions of unsanitary conditions, including pests and dirty bathrooms.
Service
8.75
Positive mentions of staff friendliness and helpfulness.
Location
8.99
Several reviews emphasized great strategic location.
Room Quality
7.54
Mixed reviews; while some found the rooms cozy, others noted issues with cleanliness.
Amenities
7.07
Basic amenities were mentioned; however, some lacked functionality like the hair dryer.
Value for Money
7.83
Generally viewed as decent value due to reasonable pricing.
Food and Beverage
8.08
Good breakfast and self-cooking options received positive feedback.
Overall Experience
7.55
The overall experience was somewhat positive but limited by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:58

Property Description

Unique Capsule Accommodation
Experience the comfort of our cozy capsules with free WiFi and a shared lounge.

Convenient Services
Enjoy our 24-hour front desk and tour organization services for a hassle-free stay.

Delicious Breakfast Options
Start your day with a tasty continental breakfast provided daily at our hotel.

Book now for an unforgettable stay at The Cocoon Capsule Hotel in Cameron Highlands!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 861 reviews
Cleanliness: 6.58
Service: 8.75
Location: 8.99
Room Quality: 7.54
Amenities: 7.07
Value for Money: 7.83
Food and Beverage: 8.08
Overall Experience: 7.55
N
Nurul • family_with_children • my
7
2026-03-06 • via Nuitee
W
Wong • solo_traveller • my
10
Pros:

Good location, walking distance to mall.

Cons:

No

2026-03-05 • via Nuitee
N
NOR HASIMAH • family_with_children • my
10
Pros:

All

Cons:

No

2026-03-05 • via Nuitee
S
Saifuddin • couple • my
5
-
Pros:

-

Cons:

-

2026-03-02 • via Nuitee
M
Muhammad Iqbal • solo_traveller • my
10
Good place
Pros:

Good

Cons:

No

2026-02-28 • via Nuitee
Z
Zakirah • family_with_children • my
9
2026-02-28 • via Nuitee
K
Kasvigan • extended_group • my
10
2026-02-26 • via Nuitee
G
Gabriel • couple • it
10
2026-02-25 • via Nuitee
A
Azlan • extended_group • my
8
Pros:

nice accomodation

2026-02-23 • via Nuitee
A
Alessandro • solo_traveller • it
7
2026-02-23 • via Nuitee
T
TECK KEONG • extended_group • my
7
2026-02-22 • via Nuitee
M
Mickaël • solo_traveller • fr
6
Pros:

Personnel serviable mais propreté et commodités à améliorer.

2026-02-13 • via Nuitee
L
Lai • solo_traveller • my
8
Pros:

The bed, the pillow, the blanket,, the slippers & the kitchen are good!

2026-02-11 • via Nuitee
R
ROHIDAYAH • extended_group • my
8
2026-02-09 • via Nuitee
E
Eddy • family_with_children • my
6
2026-02-09 • via Nuitee
K
Khalid • family_with_children • my
6
Keselamatan perlu diutamakan..
Pros:

Lokasi dan pemandangan menarik

Cons:

Keselamatan yang rendah… tingkap di bilik atas perlu sentiasa ditutup dan dikunci.. kerana terlalu dekat dengan tangga katil atas.. jika ada anak kecil terlalu merbahaya jika tersandar ditingkap yg tidak dikunci kemas…(bilik pallas)bilik sudah ada sliding door..pencahayaan dan udara cukup… adalah lebih baik tingkap di kunci terus jika tiada perancangan memasang grill tingkap.bahaya jika ada yang terjatuh..

2026-01-31 • via Nuitee
S
Saiful • extended_group • my
8
Pros:

Dont expect much with your budget.

Cons:

the room door didn't have extra lock.

2026-01-29 • via Nuitee
Z
Zahira • extended_group • my
8
2026-01-28 • via Nuitee
N
Nur Aina Natasha • family_with_children • my
8
Nice, recommended 👍🏻
Pros:

Lokasi yg strategik, view cantik, hotel bersih

Cons:

Boleh dengar suara dari bilik sebelah

2026-01-27 • via Nuitee
A
Azim • family_with_children • my
10
Good
Pros:

Good

Cons:

Kitchen

2026-01-27 • via Nuitee